Mike promptly replied to my order. He had made arrangements to have all 3 cues sent from UK Peradon facility with the help from Paul. The 3 cues arrived within a weeks, and Paul had carefully checked... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good service for a 'Kiwi ) I'm into doing 'tips ' for the snooker players in my club Tauranga Citizen's for a bit of a hobby.
Dealing with Mick was a pleasure. His advice was first class about purchasing a new cue. He actually saved me money by suggestion a Niche cue would better suit my needs rather than a more expens... Se mer
Företaget har svarat
Excellent range of equipment and more than reasonable prices. I have made multiple purchases from world cue sports. 3 cues, bag and multiple accessories thus far. Mick has always been very accomodatin... Se mer
Företagsinformation
Skrivet av företaget
World Cue Sports offers the highest quality cues from Cue Creator, Phoenix, Peradon, Predator and McDermott. We also offer a range of accessories for your snooker game and you can visit our store in person in New South Wales, Australia.
Kontaktuppgifter
Suite 5, 182 Queen Street, NSW 2760, St Marys, Australien
- +61 (0) 415 147 147
- info@worldcuesports.com.au
- worldcuesports.com.au
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Guys, your service is great. You do everything quickly. I like it.
Goods as advertised and fast delivery.
Back in the game
I was returning to the game after many years and Mike provided expert sound advice.I purchased a new snooker cue which has performed as was promised.I would recommend World Cue Sports to anyone for snooker or pool.
GREAT
I've received the cue within a week. quality of the cue is great, worth the money
5 star service and processing the…
5 star service and processing the order. high quality products as well as extremely fast shipping. highly recommended and will definilty come back when I need another snooker cue. :)
I purchased a cue and have had a…
I purchased a cue and have had a problem with it and sent a email 1 week ago and a video of the cue and to date not a response the cue in hot weather warps and is not good I the timber was ro be the best of the best but not happy at all
With what's been supplied and would be very careful for anyone to purchase sight unseen
Please see text after world cue sports reply
My text below
Maybe if you sent a info pack on how to maintain cue when you sell one it may not of happened maybe in future think of the customer's needs not money in the bank
World cue sports response
It's on my site under cue maintenance and has been for many years. Toilets don't come with toilet paper 🧻. If I did that I would also need to send a video on how to change a tip, stun, screw back and how to knock in a hundred break.
My opinion is not use this company at all they helped gave advise resolve the problem but not very nice manner after text and there reply to my issue
They did try to call how ever I asked for all correspondence in writing
Buyer beware

Svar från World Cue Sports
Fast shipping even though you have to…
Fast shipping even though you have to received your product from overseas
Absolute legends
Absolute legends, super easy to get in contact with and always transparent with shipping times etc.
It really can’t get much better than here. Wouldn’t shop anywhere else.
Sloppy and Arrogant Customer Service
I ordered the cue with the illusion that it was in stock. After paying the circa $330 in full, I was advised that low and behold the last cause was just sold before my order, So I would need to wait 2 weeks for delivery. Not a great start, but I accepted the delay at face value. I received the cue and immediately rolled it on a slate table to check straightness (as done as a final quality check by Peradon in their production video). To my dismay, the brass tip ferrule was not straight. I sent an email to Mike at World Cue Sports expecting a resolution, but instead, I got told that I was mistaken and the cue was perfect as checked by him prior to dispatching. I was also told that no cue is straight and that rolling the cue on a slate bed is not a method for checking straightness. I guess the oldest cue manufacturer in the world is wrong to use this as a quality checking process. So I guess that means I am stupid and blind. Oh well, another great example of arrogance clouding judgement and although I am annoyed that I paid such money for a cue I am not happy with, writing the truth about my experience is somewhat satisfying. Below is the correspondence between Mike and me:
Hi Mike, I received my cue on Friday. Thank you. After checking the cue on a slate based table I have noticed that although the cue shaft is straight, the tip is not. It seems that the brass ferrule and subsequently the tip is not true. Not something I'd expect from a cue at this level. I'm surprised that it got past quality control at Peradon and equally surprised that the cue was not checked by World Cue Sports prior to dispatching. Disappointing. To wait two weeks for something only to find this is not very good.
How are you going to resolve this?
Mike's Response:
hi Adam,
I check every cue and it was fine before leaving.
If you’re checking on a slate table you can’t roll over joints on a full size table.
Also, this is not the way to check a cue if you look online.
Everyone does this but the true way is sighting like a gun and turning.
Cues aren’t ever straight tapered.
Also, if its raining wait for the weather to change as its wood and also freight and climate also changes cues.
Your Sincerely,
Mike Sharp

Svar från World Cue Sports
Awesome
I’ve had the pleasure of dealing with the guys on a number of occasions and will not be looking anywhere else. Well priced and a fantastic service, can’t be beaten.

Svar från World Cue Sports
My only gripe is the postage to…
My only gripe is the postage to expensive if it’s costing that much to send stuff you sending it with the wrong courier. If people are spending over &
$100 postage should be free .

Svar från World Cue Sports

Svar från World Cue Sports
Pool table lights
Hi, Thank you for your on the phone advice, my order was received in good order. I'm very happy with my purchase and the prompt service
Thank You

Svar från World Cue Sports
A pleasure to deal with will buy from…
A pleasure to deal with will buy from again A1 seller. Loved the communication and the packaging of my cue stick was top class, Keep up the good work.

Svar från World Cue Sports
Thank you for all your help and good to…
Thank you for all your help and good to talk to

Svar från World Cue Sports
Good products fast efficient service
Good products fast efficient service, highly recommended.

Svar från World Cue Sports
Mike was very helpful with the sales…
Mike was very helpful with the sales side when i purchased a quality hard case from this business. Great friendly service and great advice for those who want to listen. Thank you for your help Mike.

Svar från World Cue Sports
First time ordering here and it was…
First time ordering here and it was really easy and I actually got what I ordered lol and it didn’t take long to get to me either so was wrapped. Cheers 🎱👍🏻

Svar från World Cue Sports
Excellent Service
Aside from a quality product the customer service is next to none. Quick and efficient well packaged and professional.

Svar från World Cue Sports
Easy shopping experience
Easy shopping experience. Fast delivery. No problems.

Svar från World Cue Sports
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