GymQuip Fitness Omdömen 

84
•
TrustScore 4.5 av 5

4,6

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Gym mats were on a great discount, team was flexible when my GPS took me to their old address minutes before closing, and helpful during the ordering process when I wasn't sure I'd bought the right it... Se mer

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Betygsatt 5 av 5 stjärnor

Fast and efficient process for purchase, and delivery. Quality of the finish and materials in these gloves is high and they seem pretty robust, as you'd expect from Schiek, so I hope to get a lot of u... Se mer

Betygsatt 4 av 5 stjärnor

Prompt service and delivery. One point which needs to be taken up with the manufacturer is that the instructions are very poor. There’s a list of bits and a pic of the completed item but no instruct... Se mer

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Betygsatt 5 av 5 stjärnor

I had an amazing experience with GymQuip Canberra. Dan & Sam went above and beyond to help me with a last-minute request for an event I was running. Their responsiveness and professionalism made a hug... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med träningsutrustning

Skrivet av företaget

Established in 1993, GymQuip Fitness is Canberra's premier fitness equipment supplier. Servicing everyone from domestic home gyms or your ultimate garage gym fit out to apartment complex fitouts to full service 24 hour gyms. From the initial consult GymQuip is your end to end supplier. Designing your dream fitness space we can help from the rubber flooring to all the equipment you could dream of. GymQuip will help you achieve your goals. Buy direct from the importer and save money but cutting out the middle man. Brands that are available such as Force USA, Body Solid, Circle Fitness, Concept 2, Water Rower, Horizon, Spirit, Matrix, BodyCraft, PTP Fitness, Punch Boxing, Sting Boxing, Align Pilates, Schiek, HCE, BodyWorx and Nhord. A massive range of lifting support such as belts and wrist support will have you lifting safely and recovering quickly. GymQuip sells, delivers, installs and offers repairs and maintenance on everything they sell for the life of the product. Open 7 days a week, you can always reach out to a consultant to assist in anything you require. The Commercial Service Division can install your Apartment Gym quickly and professionally and provide Preventative Maintenance Agreements to keep your gym always working at its optimum and tailored specifically for your size complex. Servicing all of Australia from the 2000m2 showroom in Canberra, GymQuip is your one stop fitness shop.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

84 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(84)

19 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great discounts and great service on great products!

Gym mats were on a great discount, team was flexible when my GPS took me to their old address minutes before closing, and helpful during the ordering process when I wasn't sure I'd bought the right item. Will definitely be shopping here in the future.

31 juli 2026
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Thanks for the review Siobhan. We can't wait to see you in the future.

Betygsatt 4 av 5 stjärnor

Instructions

Prompt service and delivery.
One point which needs to be taken up with the manufacturer is that the instructions are very poor. There’s a list of bits and a pic of the completed item but no instruction steps on the progression of assembly. Took me two and a half hours to assemble!

11 augusti 2026
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Thanks for taking the time to review us Greg. I will forward your feedback to the relevant supplier. I hope your bench helps you achieve your fitness goals.

Betygsatt 5 av 5 stjärnor

Schiek quality gloves...

Fast and efficient process for purchase, and delivery. Quality of the finish and materials in these gloves is high and they seem pretty robust, as you'd expect from Schiek, so I hope to get a lot of use out of them. Been experiencing some nerve pain recently so the gel padding in the palms is very welcome for presses and free-weights, noticeably reduces the pressure and saves ripping-up your hands. True to size.

12 juli 2026
Betygsatt 4 av 5 stjärnor

awesome people

Love the people at GymQuip always helpful and on the ball.

18 juni 2026
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Thanks for taking the time to review us Jane. Let us know how to improve to get that 5th star!

Betygsatt 5 av 5 stjärnor

Highly recommend

Great selection, good value, and top-tier service every time.

13 juni 2026
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Thanks Martin, we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Great service

I needed an invoice printed (before I had received my dumbells) and Harry was very helpful and got it to me super quick. He also let me know when I could expect to have the dumbells come in, and called me to let me know they were ready for pick up. Thanks for the great service!

7 mars 2026
Betygsatt 5 av 5 stjärnor

Trusted business

Always contactable. Always responsive. Nowhere else had the service and trust factor i got from gymquip staff. Thank you

2 februari 2026
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Thanks Alex, we appreciate your time to leave a review. We hope to see you again soon.

Betygsatt 3 av 5 stjärnor

The equipment itself is actually really…

The equipment itself is actually really good. I was disappointed in the service this time....having to chase up several times regarding an order that was overdue as the team didn't get back to me when they said they would.

27 januari 2026
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Thanks for taking the time to review us. Sorry we didn't meet your expectations this time. We hope to improve next time you visit.

Betygsatt 5 av 5 stjärnor

Back buying again

Back buying again - quick pay and deliver process

27 december 2025
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Thanks Mal for your continued patronage.

Betygsatt 1 av 5 stjärnor

Extremely poor service by rude young man

I went to Gymquip in Fyshwick, Canberra, at about 9.15am yesterday (Boxing Day) to pay for & collect a Body-Solid G2B Gym in my trailer. The young man who served me was indifferent and abrubt, to the point of being rude. I'd just spent $2,400 and he couldn't wait to get rid of me. If I could give him minus 5 stars, I would. He obviously needs some customer service training beyond simply taking people's money.

26 december 2025
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Hi Pippa, thank you for your review. I welcome them whether they are good or bad.

I apologise if my team seemed rude, this is something i do not tolerate. I have reviewed the camera footage of your collection at 9.12 am on 26/12/25. What stands out to me is the 12 minutes the 2 sales staff attended the warehouse (which is unmanned as it is a Public Holiday) as they loaded your 300kg item into your trailer. Guiding your trailer, assisting with the blankets you brought and carefully loading. Yes they did not assist in reloading your additional blankets (and other items) in the SUV or securing your load, but you said you had that covered. They were keen to return to the store to assist other sales staff in what is our single busiest day of the year - directly after Christmas Day which is one of only 5 days that we are closed - maybe they were recovering after too much eggnog :)

When leaving a review - that locally owned small businesses rely on - please take into consideration the sales assistance received at time of purchase, the product they guided you to and price and stock availability received. Did they also give you service that is 1 star (or minus 5 stars if available as you state)? If I received such service at time of purchase - it is very unlikely I would have continued with the buying the item.

These reviews can make or break businesses, not so much ours as we have been servicing the area for 30 years, but please be mindful that is an "all encompassing" review, which is from start to finish.

I hope your last 12 minutes of our teams service does not take away the enjoyment that the Body Solid G2 Gym can help you achieve in your fitness goals, and i hope we see you again in store soon.

As always, I am available personally to address any concerns you may have both here and into the future. dan@gqfitness.com.au

Regards, Dan. Owner - GymQuip Fitness and Spas

Betygsatt 5 av 5 stjärnor

Good Shopping experience

Wonderful customer service, and great products. One of the items I purchased (chalk bag$ was going to have a slight delay getting out to me, but they gave me a phonecall and had great response time to email questions.

8 december 2025
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Thanks Flick, sorry there was a delay. I am glad we got your chalk in time for your next session!

Betygsatt 5 av 5 stjärnor

Saved the Day with Last-Minute Support!

I had an amazing experience with GymQuip Canberra. Dan & Sam went above and beyond to help me with a last-minute request for an event I was running. Their responsiveness and professionalism made a huge difference, and everything was handled quickly and efficiently. I’m truly grateful for their outstanding service and support, I couldn’t have pulled it off without them. Highly recommend!

13 november 2025
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Thanks for your review Claire. We were glad to assist in your event and hope it was a great success. Wee look forward to seeing you again soon.

Betygsatt 5 av 5 stjärnor

Great product

Great product and service. Highly recommended

3 oktober 2025
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Thanks for the review Cathy. We hope to see you soon.

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service, Dan went above and beyond beyond to organise an extension power cord for my previous purchase (M7 treadmill) So happy thank you love all the Gym mats and Plyo Box!

10 oktober 2025
Logotyp för GymQuip Fitness

Svar från GymQuip Fitness

Thanks for the review Michelle. You have to keep quality gear going for a lifetime so we were happy to help.

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