It isn't the first time I buy their acoustic panels. They are great quality but unfortunately this time all 6 panels arrived damaged. I appreciate that it is the delivery company's mistake but since t... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Exceptional quality. Outstanding service. They have thought of everything with regards to accessories. We cut down and fitted ourselves and it couldn’t haven gone smoother. Lights look amazing too. Th... Se mer
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WoodUpp offers excellent products. They may not be the cheapest option on the market, but the quality is something you can both see and feel. The materials are well made, the finish is superb, and the... Se mer
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Good quality product, ordered after receiving a sample. Not yet put on the wall. Easy to order online. Well packaged, arrived on time. The panels are heavy so beware when lifting them.
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Företagsinformation
Om WoodUpp - United Kingdom
Skrivet av företaget
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Skrivet av företaget
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Kontaktuppgifter
Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, Storbritannien
- +44 208 089 9996
4,6
Utmärkt
201 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product is good, but did have supply problems
Product is good, Had problems with supply,
10 juni 2025
Svar från WoodUpp - United Kingdom
Thank you for your feedback – we’re really glad to hear you’re happy with the product.
We’re sorry we didn’t have the item you wanted in stock at the time you needed it. We do our best to maintain strong stock levels across all product lines, but we understand how frustrating delays can be. Your feedback is valuable, and we’ll certainly take it on board as we look into ways to improve our stock management system.
Wood Panels Perfect....LED lights tricky
The wood panels look amazing and once we found a method that worked for us, they were easy to install. The biggest challenge we have had is installing the LEDs. Initially they kept unsticking and we kept finding them on the floor. We asked Customer Services for advice and they responded quickly and gave advice that the sticky pads go either side of the LED and not on the back of it. We have managed to get them to stay in place but sticking them in was fiddly and I'm still not 100% happy, as they stick out at the top, although probably no one other than us particularly notice this.
10 juni 2025
Svar från WoodUpp - United Kingdom
Thanks for your detailed feedback! We’re so glad to hear that the wood panels look amazing and that you found a method that worked for installation. We understand that getting the LEDs just right can be a bit tricky, but we appreciate you sticking with it! It sounds like the extra advice from our customer service team helped, even if the process was a little fiddly.
One extra tip — if you roll the LEDs in the opposite direction to how they were rolled when received, this should help straighten them out. If there’s anything more we can do to help with the LED setup or any other aspect, don’t hesitate to reach out.
Thanks again for choosing Woodupp.
Bad experience
I usually never post any reviews but WoodUpp took 50% of my returned unused items. Absolute disgrace. Would nether buy again from this company.
9 juni 2025
Svar från WoodUpp - United Kingdom
Thank you for your feedback, and we’re sorry to hear you’re unhappy with the return process.
As per our email sent on June 25th, we noticed that two of the Brass covers you returned had the protective plastic removed, which unfortunately doesn’t meet our return policy, as the items need to be unused and in their original packaging to qualify for a refund. We did process the refund for the other covers that were in the correct condition, and we hope that those have been received.
We understand that situations like this can be frustrating, and we genuinely want to ensure a positive experience for all of our customers. As per our email on the 25th, if you’d like, we can arrange to have the returned that are not eligible for a refund, sent back to you, just let us know.
We appreciate your understanding and hope we can resolve this to your satisfaction.
Special effect accoustic panels …wow
Great product that not all others provide, and prompt delivery, packed very well, thank you!
9 juni 2025
Svar från WoodUpp - United Kingdom
Thanks so much for your kind words! We're glad you appreciated the unique product and fast delivery.
Fabulous product
Fabulous product, excellent customer service, easy to put up (albeit I needed to buy a circular saw to make them fit a wonky room), and great accessories: the shelf, picture holders and magnetic boats all look great!
6 juni 2025
Svar från WoodUpp - United Kingdom
Thanks so much for the lovely review! We're thrilled to hear you're happy with the panels and accessories
Worth the money
I spent a long time looking at different panels, so much so that my FB feed was full of the blooming adverts for them! While they are certainly not the cheapest, they did come across as professional, in product, design and customer service. While still deciding I emailed and spoke with them and on both occasions I got honest I was pleased how they responded.
Order in and the parts arrived 3 working days later, well wrapped.
Fitted everything the following weekend and I am impressed with the quality of the products and the accessories I ordered.
The panels were easy to cut. I used both a circular saw (40T as I was concerned about damage to the panels) and a jigsaw ( down cutter blade)
All in all, a really good experience and would certainly recommend them.
21 juni 2025
Omdöme utan inbjudan
Svar från WoodUpp - United Kingdom
Thank you for taking the time to leave such a thoughtful review! We're so glad to hear you had a great experience working with us. It’s great to know our panels lived up to your expectations, and we really appreciate the recommendation.
Brilliant product
The Woodupp product is of excellent quality, and was considerably easier to install than I anticipated. I had to lop off about 11cm from each panel which filled me with dread (measure twice cut once!), but the end result is amazing. Delivery was fast and reliable too, thanks to Greg and his team.
15 juni 2025
Omdöme utan inbjudan
Svar från WoodUpp - United Kingdom
Thank you so much for your wonderful review! We’re glad you’re happy with the final result ☺️
Shocking response from company owner for a defect panel
In UK the company is represented by Gregg - the company owner - who is absolutely unhelpful. We received 1 defect panel out of our order of 6 panels. The panel had 1 short wood slat and wasn't aligned with remaining ones. I send them pictures and explained the situation, however, it seems that the company owner does not know his own products he sells. He kept saying I should tap the slat up to align with remaining ones. The slats are stapled several times and it is impossible to move the slat. After I highlighted this to the company OWNER - then he suggested that I should unstaple the short slat and he would send me a new slat which he then expected from me to staple again all the 240cm of length. I explained that I don't have the skills neither the tools to do so and I also questioned why I should deal with a defect panel. Unfortunately, he did not take any responsibility for the defect panel and refused to offer a replacement for a defect panel. Absolutely shocking and poor customer service!! I regret ever buying these and would definitely not recommend to anyone - at least not in the UK!
20 juni 2025
Omdöme utan inbjudan
Svar från WoodUpp - United Kingdom
Hi Ozlem,
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that you're unhappy with your experience, and we regret that we weren't able to reach a resolution that met your expectations.
While we don’t believe your review fully reflects the situation, we do understand how frustrating it can be to receive a product that doesn't meet your standards. We always strive to work with our customers to resolve issues amicably and fairly.
In this instance, as the panel in question had already been cut, we were unable to offer a replacement under our terms and conditions. This is because once a product has been modified, we cannot determine whether any issues may have arisen during the cutting or installation process — which falls outside our control.
However, we did offer a practical solution by providing a replacement slat, free of charge, so the defect could be corrected. We understand that this wasn’t ideal for you, but as the panel had been altered, it was the most reasonable option we could offer.
For future reference, if any item arrives damaged or defective, and it is still in its original, unused condition, we’re always happy to provide a replacement or refund once the item is returned.
We appreciate your feedback, and we’re sorry we couldn’t resolve this to your satisfaction.
Great quality and customer service
The quality of the samples and the customer service was leagues above their competitors. The order arrived extremely fast without any issues. I would highly recommend using WoodUpp if your considering buying wood panels.
6 juni 2025
Omdöme utan inbjudan
Svar från WoodUpp - United Kingdom
Thank you for your lovely review! We are so glad you had such a positive experience with us😁
Great product, great customer service.
Great product supplied by super helpful and happy staff.
From when I was ordering samples to buying the panels everyone I spoke to or emailed were both knowledgeable and happy to give advise.
I bought Akupanels 240/60, they're great quality and easy to fix.
Can't recommend these guys enough and a special thanks to Carmela for her great customer service.
18 juni 2025
Omdöme utan inbjudan
Svar från WoodUpp - United Kingdom
Thank you for your lovely review! We are so glad you had such a positive experience with us😁
I was great speaking with you!
Carmela
If UK customer - delivery issues
If UK customer, be aware they are using DX express to deliver, very difficult company to deal with. Ended up cancelling my order, and I’m refusing to buy from them as long as they use DX Express.
WoodUpp it self was really quick to ship my order, but as I had to cancel my order I don’t know anything about the quality of this product.
13 juni 2025
Omdöme utan inbjudan
Svar från WoodUpp - United Kingdom
Hello, we do apologise for this on the behalf of our courier, we do use another courier and not DX express for our panels who also offer a great, fast service!
Great quality product, superb service
Great quality product, after ordering samples from a number of companies, WoodUpp stood out by a mile. Superb customer service, really quick and efficient correspondence from the moment I reached out. Would highly recommend!!
11 juni 2025
Omdöme utan inbjudan
Svar från WoodUpp - United Kingdom
Thank you for your review David, we are so pleased you love our products ad service as much as we do!
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