WoodUpp - Australia Omdömen 78

TrustScore 4.5 av 5

4,4

RIVA Offices - Office 71, 2/14 Edgewater Court, 4217 Robina, Queensland, AU


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Customer service could not be faulted. Delivery timely. Easy to use website. Product, overall pleasing. Only ‘criticism’ being unlike the videos, found it difficult to achieve clean cuts without f... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I recently purchased the embrace room divider and I want to share my wonderful experience in dealing with Woodupp -especially Mick. Mick provided excellent communication when I made my initial inquiri... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Installed WoodUpp panels recently, and am pleased with the quality and almost consistent veener. MDF is stapled to the felt, which has a drawback that once you cut the MDF it leaves it unsupported fro... Se mer

Företaget har svarat


Företagsinformation

  1. Möbeltillverkare

Om WoodUpp - Australia

Skrivet av företaget

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Skrivet av företaget

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Kontaktuppgifter

  • RIVA Offices - Office 71, 2/14 Edgewater Court, 4217, Robina, Queensland, Australien

  • 1300966387

4,4

Utmärkt

TrustScore 4.5 av 5

78 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 94 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Loving EMBRACE

The experience from discovery of the EMBRACE range through to delivery was professional and great. Very happy with the EMBRACE and especially with the versatility. Probably the most elegant temporary solution (obviously can be used more permanently as well).

14 april 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Thank you so much for taking the time to share your experience with us, Huy. It’s so exciting for us to receive feedback on Embrace, as this is our brand-new product series. 😊

We truly appreciate your support and are very happy to hear that the experience lived up to your expectations. 🙌

Best regards,
Team Australia

Betygsatt 5 av 5 stjärnor

EMBRACE..…

I recently purchased the embrace room divider and I want to share my wonderful experience in dealing with Woodupp -especially Mick. Mick provided excellent communication when I made my initial inquiries and was given a great verbal description of the collection. The dividers were very well made and quite easy to install.

20 april 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

We’re thrilled to hear that your experience with WoodUpp lived up to expectations from your first inquiry to the final installation!

Mick will be very happy to hear your kind feedback. 😊

Wishing you lots of joy with your new Embrace room divider - thank you so much for choosing WoodUpp, Richard!

Best regards
Stine Brorsen
Customer Experience Team

Betygsatt 5 av 5 stjärnor

Ordered two panels

Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping.
Delivered on time as promised.
Great experience and service from Day 1, Delivery and post Delivery- Love the look and product- looks 5 star.

8 maj 2026
Omdöme utan inbjudan
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Louis, we really appreciate such a glowing revue and makes the team very happy to see happy customers 🙂

Betygsatt 5 av 5 stjärnor

Quick and easy to deal with and product…

Quick and easy to deal with and product turned up very quickly undamaged

8 april 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Thank you so much DIno, much appreciated. It's always nice to get positive feedback, even for freight as they sometimes don't get it right unfortunately.

Betygsatt 5 av 5 stjärnor

Very happy with the quality of the…

Very happy with the quality of the panelling after comparing to other brands, wood upp is superior. Had a small delivery issue which was rectified promptly. Special thanks to Ben to assisted me

3 maj 2026
Omdöme utan inbjudan
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Helen, our sincere apologies for the freight issue, and thank you for your patience and understanding. It's very nice to hear that you really appreciate the WoodUpp quality, along with Ben's service 🙂

Betygsatt 5 av 5 stjärnor

Quality Product Attractive and Strong

I made contact with the home office and apparently was sent the samples from there but the product is the same as the Australian version I was informed. The solid timber and aluminium sheet backing makes this a hardy product and very attractive, for the entrance it would be a massive improvement to just paint, and a quick transition. I have seen some other versions which were formed material that was hollow and not in the same class. I am looking forward to finding out more as it could be ideal for around glassed in areas too.

19 mars 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Anne, thanks for such a glowing review of our Aluwood outdoor product. They really are very unique and the Danish quality certainly shines through when compared to plastic composite panels for sure. We really appreciate your kind words Anne 🙂

Betygsatt 4 av 5 stjärnor

Definitely a company to consider.

Customer service could not be faulted.
Delivery timely.
Easy to use website.
Product, overall pleasing.
Only ‘criticism’ being unlike the videos, found it difficult to achieve clean cuts without facing challenges with the backing.

25 mars 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Nabs, I'm sorry to hear that you had issues with the cutting, and we are always here for advice if you have any future projects. It's great to hear that you appreciated our service and the quality of the product in any case 🙂

Betygsatt 5 av 5 stjärnor

Excellent wall panels

Walked into the showroom and selected a product, and advice on a TV hanger, ordered it on the spot and it arrived that week.

I'm very happy with the service, even the delivery fee was affordable!

I installed the panels myself in a couple of hours, including the TV hanging system. It couldn't have been easier.

Super happy with the products.

23 mars 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Amanda, it's great to hear that you are so happy with the experience that our team were able to provide you with, along with the appreciation for the quality of our products. Thank you so much, we genuinely appreciate it 🙂

Betygsatt 5 av 5 stjärnor

Exceptional service and followup

Ben and the team at Woodup are so professional. Our whole experience from samples to ordering and collecting was amazing. We have installed Woodup panels the outcome was better than we expected and so simple. Thanks so much Woodup team.

14 april 2026
Omdöme utan inbjudan
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Tama, thank you so much. Yourself and Darlene have been a pleasure to deal with and we genuinely appreciate your kind words. We look forward to your next project 😊

Betygsatt 5 av 5 stjärnor

The product and the people.

The product and the people.
Always got a quick response with any queries. Made such a difference.

19 mars 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hey Christine, thank you so much for the 5 star review. It's always great to receive positive feedback!

Betygsatt 5 av 5 stjärnor

Great Customer Service and amazing products

We have the DUPPS (picture hooks) and panel covers in the copper. From the moment I placed my order Mick from WoodUp called and confirmed it personally and was a pleasure to work with, answering all of my questions. When there was a hiccup with delivery, he and the team were straight onto letting me know and keeping me updated. It was a great experience working with WoodUp for my project. I highly recommend their products and Customer Service.

18 mars 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Ashleigh, your patience with delays was amazing and we genuinely appreciate it more than words can say. You have been an absolute pleasure to deal with and we are grateful to have you as a customer 🙂

Betygsatt 5 av 5 stjärnor

Bought the accoustic panels and the…

Bought the accoustic panels and the quality is great, easy to install with fantastic accessories to go with. Customer service was quick to respond with any questions we had. Highly recommend these guys.

13 mars 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Anne, thank you so much for such positive words, the team and I appreciate it very much

Betygsatt 4 av 5 stjärnor

Installed WoodUpp panels recently

Installed WoodUpp panels recently, and am pleased with the quality and almost consistent veener. MDF is stapled to the felt, which has a drawback that once you cut the MDF it leaves it unsupported from one end, so you need glue as well.

10 mars 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Saurabh, thank you for your 4 star review, it is greatly appreciated. The lamellas are stapled in order for our CREATE accessory range to be installed and function correctly, so we do illustrate the need to screw or restaple the lamellas after cutting. At least you came up with a solution to make it work, and the important thing is that you are happy with the end result 🙂

Betygsatt 5 av 5 stjärnor

Highly recommended

We chose WoodUpp panels as they had the colour wood with the lighter felt backing that we wanted. We needed them in a hurry and the team ensured that they arrived on time. We are thrilled with the results. We used the panels on two walls and brought the shelves which finish off the look. We highly recommend WoodUpp 🤩

30 mars 2026
Omdöme utan inbjudan
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Thank you so much Mia. We love to hear that our products make our customers so genuinely happy with their finished project, and so glad that we get to be a part of it 🙂

Betygsatt 5 av 5 stjärnor

I love the whole product range!

I love the whole product range!
The customer service and technical knowledge has been amazing. I will definitely be back for more! :)

10 mars 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Thank you so much Shani, that is greatly appreciated 😊

Betygsatt 5 av 5 stjärnor

Excellent service and panels

I've had a great experience with WoodUpp and I'm really happy with the final outcome of the installation. When I initially ordered, it was during the Black Friday sale which meant I benefitted from the price even when some items were delayed on coming into Australia. Ben from the team gave multiple options, one of which was to deliver the main parts of the order with the accessories delivered later. This was great as it allowed me to complete the main project and wait for the final items to come in once in stock.

The panels look fantastic and Ben from the team was great to deal with in terms of keeping me up to date on the shipping status and arranging the delivery of the back ordered items. I would absolutely buy from WoodUpp again.

22 mars 2026
Omdöme utan inbjudan
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Raj, we genuinely appreciate the patience of our customer when items are delayed. Sometimes these things are well beyond our control, so it's great when customers understand that. Awesome to hear that Ben did an amazing job in keeping you updated on when your products would arrive, and so glad to hear that it was all worth the wait Raj 🙂

Betygsatt 1 av 5 stjärnor

Absolutely not a high-quality product

Absolutely not a high-quality product. The wooden slats have splinters all along the edges, with no sanding done at all. On top of that, some of the slats arrived broken

21 mars 2026
Omdöme utan inbjudan
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

We’re really sorry to hear about your experience — this is absolutely not the quality we aim to deliver.

Your feedback about splinters and damaged slats is very concerning, and we fully understand how disappointing this must have been. This is not our usual standard, and we take it very seriously.

We would very much like the opportunity to make this right for you. Please reach out to our support team with your order details and photos of the issue, and we’ll ensure a quick and proper resolution.

Thank you for bringing this to our attention — it helps us improve, and we truly appreciate it.

All the best
Stine Brorsen
Country Manager, WoodUpp

Betygsatt 5 av 5 stjärnor

Great Product. Exceptional Service

I recently purchased and installed WoodUpp wood paneling and strip lighting in my office. Not only was I impressed by the quality and ease of installation, but also by the exceptional service and follow up by Ben from WoodUpp. I couldn’t be happier and the end result looks fantastic. Thank you.

27 mars 2026
Omdöme utan inbjudan
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi John, very nice to hear of your positive experience with us. Ben does a fantastic job and is well loved by our customers for sure, and we always enjoy hearing that customers also very much appreciate the quality of our products.

Betygsatt 5 av 5 stjärnor

Such helpful and knowledgeable staff.

Such helpful and knowledgeable staff.
The products are amazing.

26 februari 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Elaine, thank you so much once again for being so patient with the delayed items, we genuinely appreciate it, and also amazing to hear that you love our products.

Betygsatt 5 av 5 stjärnor

Great quality

I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedroom.
Fitment is so easy as is the video demonstrations.....makes them idiot proof.....trust me Im an idiot.
The customer support is outstanding.
Id love to add photos so people can see any fool can fit these. I'd recommend you use strip backing lugs, says not required but they ensure firm fitment.

25 februari 2026
Logotyp för WoodUpp - Australia

Svar från WoodUpp - Australia

Hi Peter, thank you so much once again, and no, you are certainly not an idiot 😂 It's really great to hear that your daughter loved the strip lighting so much as they really do provide a great mood to any room. Thanks so much once again Peter, you have been an absolute pleasure to deal with.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer