I've ordered from this company for several years now and would thoroughly recommend them . I made an error when I was placing my recent order online which would have cost me quite a lot more money. St... Se mer
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering the fuel was straightforward. The delivery company was very obliging as l had to delay the delivery by one day due to a hospital appointment. The actual delivery went very smoothly as... Se mer
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Easy to order. Confirmation was sent straight away with instructions for delivery and kept informed throughout the order/delivery process. Fantastic heat logs and excellent value for money, thank you!... Se mer
Företaget har svarat
A truly professional company. They will always go the extra mile to make sure your pallet delivery goes smoothly… no mean feat! I have used the Beech Nestro for sometime now and am delighted a smalle... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Skrivet av företaget
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Kontaktuppgifter
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, Storbritannien
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great products at reasonable price.
4 december 2025
Svar från Wood Fuel Co-operative
Thanks for your review, we really do appreciate it. Kind regards, Ashley
High quality products
High quality products
Burn well with incredible heat.
Easy to use on line service.
Excellent communication from placing order to delivery
3 december 2025
Svar från Wood Fuel Co-operative
Hi Irene, thank you for your review, I'm delighted that everything is working well for you. Kind regards, Ashley
Svar från Wood Fuel Co-operative
Thank you Keith, I'm so pleased you are happy. Kind regards, Ashley
Sustainable briquettes
I love that the briquettes use industrial waste as it were. All delivered on time and with help to get into store. The briquettes we order all burn well, just as the information tells you.
Enjoy using this company
27 november 2025
Svar från Wood Fuel Co-operative
Thank you for your review. As you say, it's great that all the briquettes use pure wood waste - turning material that would have been discarded into top quality firewood, with no additives at all. I'm pleased to hear you're happy with everything - thank you for letting us know! Kind regards, Ashley
fantastic alternative to coal
I have a multi fuel stove with a back boiler. All our central heating and hot water come off the fire. I was using coal for years because chopped wood just didn't get hot enough. I was looking for a sustainable alternative, and i have now used Beech Nestro on my fire for around 7 years and have never looked back.
The folk at woodfuel co-op are always super helpful when Ive contacted them, the prices are comparible to what my neighbours are paying for their gas central heating, and its cheaper than my coal bill was and I love that i buying from a co-op too. 5 gold stars!
4 december 2025
Svar från Wood Fuel Co-operative
Hi Ruth, what a lovely review! I'm so pleased the Beech Nestro are working so well for you - they really are excellent. Thank you for your kind words about the team here as well; we very much appreciate it. Kind regards, Ashley
The company was very easy to deal with
The company was very easy to deal with. I asked a question which was quickly answered.
When I placed my first order the process was very simple & efficient as was the delivery process, thank you.
12 november 2025
Omdöme utan inbjudan
Svar från Wood Fuel Co-operative
Hi Josephine, thank you! It's great to hear that you are pleased with everything - enjoy your wood fuel! Kind regards, Ashley
Fast delivery, excellent product.
Fast delivery, reasonable price, excellent product.
On this occasion I got the Nestro beech logs. Very little dust, longest burning logs I ever had, about 90 minutes for half a log in my small burner. Bit of flame throughout.
2 december 2025
Svar från Wood Fuel Co-operative
Hi Chris, the Beech Nestro are fantastic and I'm glad they performed well for you. Enjoy! Kind regards, Ashley
Mixing a pallet is really easy and a…
Mixing a pallet is really easy and a great way to buy and good value. Great delivery service from Palletways who we also very helpful.
25 november 2025
Svar från Wood Fuel Co-operative
HI Malcolm, I'm glad you like our Mix Your Own Pallet option - it is very popular. Palletways do a brilliant job and I'm glad they held up their end of the job as well! Kind regards, Ashley
friendly advise given to phone enquiry
friendly advise given to phone enquiry, easy to navigate website, good delivery experience
24 november 2025
Svar från Wood Fuel Co-operative
Thank you Dave, that's great to hear. We really appreciate your feedback. Have a lovely Christmas and New Year!
Woodfuel provide good products at…
Woodfuel provide good products at competitive prices. However they are let down by their delivery partner Palletways who are poor communicators and rely on outdated tech that sends you a delivery notification the day after you receive your goods! They then subcontracted to AM transport who were excellent
1 december 2025
Svar från Wood Fuel Co-operative
Hi Doug, Thank you for taking the time to leave us a positive review.
I really do understand how frustrating your delivery experience was; it was almost impossible to get either the local depot and subcontactor to communicate with you, but I am pleased that they managed to deliver to your remote location on the day we asked. We will continue to work with them on their communication skills.
I hope you have a lovely Christmas and New Year. Best wishes from the Wood Fuel Coop Team.
Very good customer service
Very good customer service, friendly reliable and flexible.
Good products
1 december 2025
Svar från Wood Fuel Co-operative
Thank you Jenny! Have a lovely Christmas and New Year, from the whole team at Wood Fuel Coop!
Wood Fuel Co-operative provides…
Wood Fuel Co-operative provides high-quality firewood and eco-friendly fuel with reliable delivery and excellent service. A trusted choice for sustainable heating.
13 november 2025
Omdöme utan inbjudan
Svar från Wood Fuel Co-operative
Thank you Kiem! We really appreciate you leaving us such a great review. Have a lovely festive break. :)
Svar från Wood Fuel Co-operative
Thank you for your lovely review! :)
Ashley
Good Price - Very Clean Burn
Good price, briquettes are excellent - long burn and very clean. Fast delivery - no issues at all and will use again.
20 november 2025
Svar från Wood Fuel Co-operative
Hi Graeme, Thank you ! I'm delighted you enjoyed everything and look forward to hearing from you again. Many thanks, Ashley
Helpful staff always available
Helpful staff always available. Potential delivery problem overcome.
27 november 2025
Svar från Wood Fuel Co-operative
Hi David, Thank you for your review! I'm really glad we were able to help and that the delivery worked out. Many thanks, Ashley
Extremely swift from order to delivery
Extremely swift from order to delivery. Good website to make order.
20 november 2025
Svar från Wood Fuel Co-operative
Hi Christopher, I'm glad everything went well and that you're happy. Thank you! Ashley
Excellent value
I have been using this company for years and they are very reliable and helpful as well as knowledgeable about their products!
Much better value than ordinary logs!
26 november 2025
Svar från Wood Fuel Co-operative
Hi Geoff, We really appreciate your loyalty! I'm so glad you are happy with everything. Thank you! Ashley
Delivery from Wood Fuel Cooperative
Delivered as promised and trolled into where we asked. Pallet was efficiently packed. When we took off packaging our order was easily accessible. Driver was polite and helpful.
25 november 2025
Svar från Wood Fuel Co-operative
Thank you for your review Felicity! I'm really pleased the process worked well and that you have your fuel. I hope you enjoy it. Thank you! Ashley
Excellent service
Excellent service quick delivery well packaged great product will buy again
25 november 2025
Svar från Wood Fuel Co-operative
Thank you! We really appreciate your lovely review! Kind regards, Ashley
Svar från Wood Fuel Co-operative
Thank you Caroline! Have a lovely festive break, from all the team at Wood Fuel Coop.
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