Great price for Showerwall panels but customers communication needs to improve. Placed order in Aug for Oct delivery. The week before, having heard zilch, I called to be told everything is fine. The... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Spoke to multiple people across multiple visits, all friendly, supportive snd knowledgable. They were happy to give advice and untouchable on price. Would definitely recommend
Made a few requests for samples, as with a blank canvas of a house to kit out, multiple looks were each in contention for various areas. One sample wasn’t included, which wasn't an issue ultimately,... Se mer
This is now the fourth time I've used Wood2U and somehow the service keeps getting better. What sets them apart is the combination of knowledge, customer service and a genuinely easy orderi... Se mer
Företagsinformation
- Golvförsäljare
- också i
- Golventreprenör
- Heminredningsbutik
- Inredningsarkitekt
- Leverantör av trä och laminatgolv
- Träleverantör
Om Wood2U Ltd
Skrivet av företaget
ABOUT US
Wood2u was formed to provide top quality wood and laminate floors at prices usually only available to the trade. Formed using the expertise of a long established flooring business who have over 50 years experience supplying and fitting floors to the Trade, Builders, Architects, and Domestic end users across Europe. We recognised a requirement for the supply of materials together with access to expert knowledge for people who wish to undertake the fitting themselves in order to obtain the cost benefits.
FREE DELIVERY*We offer free delivery on all orders over £500. Standard delivery on our floors are £49.99. We deliver to everywhere in the UK, however additional charges may occur depending on your location. (Please see our website)
Once you have selected the items you require and you have added them into your basket, you will then need to enter your details in order to select your delivery date. The lead time on each item is listed for you, it displays the soonest available date and if required you can select this date or any date in the future. Your order will be processed, packed and stored for delivery on the date that you choose. If your order is scheduled for delivery on the soonest option please notify us at least 24hrs before delivery if your circumstances change and you need to amend the date. For orders that are booked further in advance please contact us at least 72 hours before the date that you have picked as orders that are placed in advance, may be dispatched 48Hrs prior to delivery.
FREE SAMPLESWe offer a FREE sample service to make it easier for our customers to see the colour and texture of our floors.
We aim to send you the exact sample you order, however under certain circumstances we may have to send you a different thickness to what you have ordered but the exact same colour, as our sample service is designed so you can see the colour of the floor. If you need to see a certain thickness to compare the sample that you have ordered to a floor you already have then please let us know and we can arrange that for you. We only do this so you receive the correct colour in the quickest time so you can order your flooring.
PRICE PROMISEWe are committed to giving our customers the best value we can offer and continuously check our pricing against our competitors. If you have found the items cheaper elsewhere please let us have all the information and we will do our best to match or beat the price! shop laminate shop engineered shop vinyl shop worktops CONTACT US
Kontaktuppgifter
51 Somers Road, CV22 7DG, Rugby, Storbritannien
- 0333 600 1365
- info@wood2u.co.uk
- wood2u.co.uk
Viktig information
4,4
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery exceptional!
Delivery of quality goods has always been on time and so well packaged!
19 juni 2025
Svar från Wood2U Ltd
Thank you for your kind words! Ensuring quality and reliability is something we take pride in, and it’s great to know that it’s showing. We truly appreciate your support!
Svar från Wood2U Ltd
Thank you for the great feedback! We're glad you were happy with our communication, pricing, and fast delivery.
If you need anything else in the future, don’t hesitate to reach out. :)
Excellent prices and very good customer…
Excellent prices and very good customer service
26 juni 2025
Svar från Wood2U Ltd
Thank you for your feedback.
We're thrilled to hear you appreciated our prices and customer service, If you need anything in the future, don't hesitate to reach out! 😊
They claim that delivery is free
They claim that delivery is free, but they don’t actually deliver to the property. What’s the point of offering delivery if they don’t follow through? Now they’re saying they’ll have to charge me for the delivery because they attempted it—this doesn’t make any sense.Idiots.
24 juni 2025
Omdöme utan inbjudan
Svar från Wood2U Ltd
Hi Sylwia,
Thank you for your feedback.
We always strive to make our delivery process as clear as possible, As per the details provided on our website and order confirmation, we delivered your order on the date you selected, the delivery service we offer is kerbside delivery. This means that an able-bodied person must be present at the delivery address to accept the goods and bring them into the property or a safe location. While the drivers may assist in certain situations, it is ultimately at their discretion. If this condition isn't met, the delivery may be unsuccessful, and additional charges may apply for re-delivery.
Since free delivery was applied to your order, we fulfilled the delivery as outlined, but it was declined and later canceled by you.
I hope this clarifies things, and once again, I apologize for any inconvenience.
Best Regards
Wood2U
Brilliant flooring at reasonable price…
Brilliant flooring at reasonable price and great company and prompt delivery
1 juni 2025
Svar från Wood2U Ltd
Thank you so much for your kind words! We're thrilled to hear you're happy with the flooring and the service. We always aim to provide quality at a great price. If you need anything else, don’t hesitate to reach out. Enjoy your new floors! 😊
I found the website easy to use
I found the website easy to use, the sales department were brilliant & managed to get some laminate flooring to me within 3 days, where I had been quoted 2 weeks by other suppliers. I requested a VAT invoice which I received immediately & the drivers that delivered my order were very accommodating, friendly & polite
11 juni 2025
Svar från Wood2U Ltd
Thank you so much for your fantastic review! We're so glad to hear that you had such a positive experience with us. It's great to know that our team made the process easy and that we were able to get your laminate flooring to you quickly.
Your feedback means a lot to us, and we truly appreciate you taking the time to share it. If you need anything in the future, don't hesitate to reach out! 😊
Very competitive prices, smooth process from order to delivery. Recommended!
I did get the best price around on the specific product I was looking for and saved myself a few hundred quid which was excellent.
4 juni 2025
Svar från Wood2U Ltd
Thank you for sharing your experience! We’re so glad to hear you got the best price and saved yourself some money—that’s exactly what we aim to do! We really appreciate your feedback and are happy we could help you find the perfect product at a great value. If you need anything else, don’t hesitate to reach out! 😊
Incorrect sample order
I received the incorrect samples, despite the order form stating the correct details.
2 juni 2025
Svar från Wood2U Ltd
Hi Sarah,
Im really sorry that you have received the incorrect samples, could you please email us so we can rectify this for you ASAP.
Thank you
Svar från Wood2U Ltd
We’re thrilled to hear that you’re happy with both the product and our customer service. It means a lot to us! If you need anything else or have more questions, feel free to reach out anytime. 😊
Laminate Flooring in Stock
Needed replacement Laminate Flooring following a Flood and they knew immediately the style and colour I wanted, had it in stock and was able to take away within 30 minutes. Staff very friendly in Offices and Warehouse.
29 maj 2025
Svar från Wood2U Ltd
Thank you for your wonderful review! We're so glad we could help you find the perfect laminate flooring quickly, It’s great to hear that our team made the process easy and that you had a positive experience with both our office and warehouse staff. If you need anything else in the future, don’t hesitate to reach out. :)
Always a good value product and quick…
Always a good value product and quick delivery - Thank you yet again
28 maj 2025
Svar från Wood2U Ltd
Thank you for your continued trust and support! We're so glad to hear that you're happy with the value and quick delivery. We look forward to helping you again in the future! 😊
Unorganised and bone idle company - AVOID
Avoid this company at all costs. Ordered the floor and a week after the promised delivery date it still hadn’t arrived. I had to chase this company multiple times for an update (they didn’t get in touch once to keep us updated). The floor failed to arrive on Both of the dates that the floor was promised to arrive on . the manager is extremely rude, unorganised and apathetic. Worst customer service I’ve ever experienced. AVOID!
6 juni 2025
Omdöme utan inbjudan
Svar från Wood2U Ltd
I'm really sorry to hear about your experience and I truly understand your frustration. This is certainly not the standard of service we aim to provide, and I sincerely apologize for the delays and lack of communication. We take feedback like this very seriously and will be investigating what went wrong to ensure it doesn’t happen again.
Best Regards
Wood2U
I have used Wood2U for 3 different…
I have used Wood2U for 3 different houses, and the options are incredible. Great prices too. Would definitely recommend
22 maj 2025
Superb customer service
Superb customer service. Ordered Friday, arrived Tuesday after bank holiday. Good quality, easy to fit and looks lovely. No hesitation in recommending 😊
23 maj 2025
Outstanding service paired with…
Outstanding service paired with excellent communication
22 april 2025
Item didn’t turn up
16 maj 2025
Very upset with the lack of customer…
Very upset with the lack of customer service from Woods2u in Rugby.
Having purchased LVT for a kitchen floor and recommended adhesive from Woods2u, the flooring did not adhere to the base floor, even after 24hrs the adhesive was still soft.
As this was a kitchen floor, it was impossible to use and had to resort to laying a new laminate floor over the top at additional cost.
Granted Woods2u refunded the 2 unopened boxes, I was assured that if I sent in the photos, Mike would get back to us. I did so straight away with an explanation of what happened.
Well Mike, I'm still waiting for a response.
Even if Woods2u can't do anything about the cost I incurred for what rendered to be a failed project, a response would have been better than completely ignoring us.
15 maj 2025
Very good helpful assistant good advice…
Very good helpful assistant good advice was in and out within 30mins
14 maj 2025
Great choice and value
14 maj 2025
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