Wise Bartender Omdömen 

260
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Have ordered a range of alcohol free lagers that I have not tried previously. Arrived promptly and very well packaged. Looking forward to seeing how they compare.

Betygsatt 5 av 5 stjärnor

So fab to have somewhere selling purely alcohol free drinks. Ordered a selection of different beers and options for my partners birthday. The order was damaged in transit but Wise Bartender were fanta... Se mer

Betygsatt 5 av 5 stjärnor

This is a great little company that I’ve used for the past year or so. I always keep a box of their beers and lagers in my larder so I have a low or no alcohol option for five or six days a week. I lo... Se mer

Betygsatt 4 av 5 stjärnor

Christmas drinks all sorted (nearly)rec'd 11.11.25. One of the few on-line companies to provide a good selection of dark beers, stouts and porters. Unfortunately Ilkley Nowt Mary was unavailable this... Se mer

Företagsinformation

  1. Mat, dryck och tobak

Informationen kommer från olika externa källor

Alcohol Free Bar & eStore. Shop for single bottles or save £££s in buying cases of alcohol free beers, wines, ciders and spirits. Vegan friendly and gluten free.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

260 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(260)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

The wise bartender you’d be wise to AVOID!

OUT OF DATE PRODUCTS SOLD AT FULL PRICE. THE ONES THAT WAS NOT OUT OF DATE HAD TEN DAYS TO EXPIRE AND I WAS NOT INFORMED.
If I could put less than a star then I would do so. A really bad experience.
First my order was sent back to delivery depot due to leaking from package. Once the delivery service had repackaged the product properly I received it.
The box was overfilled. There was two items crammed into compartments which was clearly for one item. This meant that not only had two leaked, a number of the products was damaged. It was really bad packaging.
Upon inspection of the 21 products in the box, only 4 were in date!!! Everything else was either out of date or about to expire within 10 days. 2 of these items was stated as out of date on the site in small writing in the description. The picture says 25%sale and states nothing about the products date. You have to click on the item and read the small description to find out. Fair enough, they are obviously trying to make it difficult for you to find out the main reason there on offer, but fair enough.
The remainder of the order however, so 19 separate items was either out of date or about too expire with 10days left on bbe date. I was not informed of any of this.
Upon enquiring with them directly, they did not addresss the out of date bottles at all and instead tried too argue that the others was actually still in date. The fact that they did it addresss the out of date bottles and actually knew the dates of the ones that was about too expire was very concerning.
They tried to say that the products are new to shelf and therefore have a low expiry date. This is a lie. The expiry date reflects the fact that these products have low to no alcohol content causing the product to go flat and not taste fresh. It actually says to drink fresh on the can.
This company is misleading its customers and selling products that should have been discounted due to low expiry date.
I hope that I am therefore warning future customers of this site that they should indeed be enquiring into the dates of ANY of the products on the site before ordering and also asking to receive in the correct packaging.
This was unfortunately a really bad service of a product which is promoted tone a healthy substitute to beer containing no alcohol. What they are in fact doing is misleading customers and potentially risking their health by selling out of date, or about to expire products to them without their consent.
I would like to say that some of these non-alcoholic beers actually only taste good when fresh and go flat and tasteless when out of date, hence the ‘drink fresh’ slogan on many of the cans. It would be sad to think that people would try these products and think the product itself was not any good, when in actual fact it is due to being mislead by the supplier. In this case The Wise Bartender.
If you are looking for a supplier of non alcohol or low alcohol products who you can TRUST, Ocado have a fantastic range at a much better price than this site has to offer. This site is actually very expensive in comparison.
The wise bartender you would be wise to avoid!!

17 mars 2022
Omdöme utan inbjudan
Logotyp för Wise Bartender

Svar från Wise Bartender

Hi Clark, sorry you haven’t had a great experience. As discussed we do have a few sale items that are short dated. We highlight this in bold at the top of the product description and this is also reflected in the price so that it is as noticeable as possible. We also regret you weren’t happy with the rest of your purchases but had hoped that the fact we arranged collection, refund and refunded some extra as enough to compensate this. Thanks

Betygsatt 5 av 5 stjärnor

Perfect

Order came on time, communication was great and the wine is the best alcohol-free I’ve had 🙌🙌🙌

9 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

The customer service from this company is outstanding. On Sunday I ordered 3 cases of wine. Today is Wednesday and I received my order. Unfortunately only one case arrived, the other 2 had been damaged in transport. I advised the Wise Bartender and already 2 replacement cases are on their way to me and will be delivered tomorrow

9 mars 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great, thanks

Prompt delivery. Slight mistake in order dealt with swiftly and politely at no further cost to me. Wines surprisingly delicious.

3 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best online supplier of Alcohol free drinks

I have ordered AF beer through Wise Bartender for a couple of years now and I have never been disappointed. The products are really competitively priced, a great selection is always available and if something doesn’t quite go right (like issues in transit) they’re absolutely first class with their customer service. A brilliant company and I couldn’t recommend them more highly.

22 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Since becoming teetotal I have used the…

Since becoming teetotal I have used the Wise bartender site on a regular basis. They have a wide range of alcohol free drinks that you cannot get in our locality. The service is second to none, fully informed at each stage of your purchase. A very reliable service that I frequently use.

22 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Where is my order?

I still haven't received my order in spite of assurances from you. Please send immediately or return my money.

Ian Brown

21 februari 2022
Omdöme utan inbjudan
Logotyp för Wise Bartender

Svar från Wise Bartender

Apologies for the delay with your order. Unfortunately due to the red storm warnings we had no collections on Friday. This means it was collected yesterday (Monday) to be with you today. As an appology I have credited your account with the postage cost.

Betygsatt 5 av 5 stjärnor

Well handled complaint

I ordered some beer which had fermented a bit more in the can and sprayed foam everywhere when I opened a can. While not ideal, things like this happen. How you deal with it is the main thing, and it was handled superbly. I was promptly given credit greater than the value of the original order, which was all I could ask for really. Excellent service and I'll definitely be using them again.

19 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended for choice and service

First time I'd used this company, who were recommended by my Bee Sober community. Excellent choice, first class service and a good price. I love you can order single bottles to try and will definitely use this company again.

18 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superb

Very quick delivery and some seriously tasty, reasonably priced non-alcoholic beers. What could be better?

4 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

I purchased some alcohol free wine, it is the best AF wine I have found and a great price. Really quick delivery, great communication. Highly recommend

6 januari 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great shop

Great shop. Would be 5 but the substitutes aren’t great. Fantastic selection of beers. Good prices and quick delivery.

1 januari 2022
Omdöme utan inbjudan

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