Winparts.eu Omdömen 

395
•
TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

1er commande passée le 7/10/26 je devais la recevoir le 10/10/26 résultats je la reçois 2 jours plus tard bon je me dit que j'ai pas de chance et j'en tien pas compte je repasse commande le 14/10/26 o... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Goede producten, slechte klant service Veerpoot besteld bleek verkeerd te zijn terug gestuurd, nieuw besteld schijnbaar bij winparts.eu waar ze 19,99 verzendkosten rekenen. Netjes aangeven bij... Se mer

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Betygsatt 5 av 5 stjärnor

I chose the car model carefully, but nonetheless, I had chosen a parallel model with a small difference. The customer service paused my order and asked for more information and if I want this part bec... Se mer

Betygsatt 5 av 5 stjärnor

Good company, great prices and effective delivery service via UPS. WINPARTS is a company to trust and rely upon. They beat most suppliers on price point certainly in the UK and shipping costs are re... Se mer

Företaget har svarat

Företagsinformation

  1. Bildelar
  2. också i
  3. Biltillbehör
  4. Biltillbehörsåterförsäljare
  5. Biltrimning
  6. Försäljare av bilbatterier
  7. Försäljare av bromssystem

Skrivet av företaget

Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

395 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,9

Alla omdömen

(395)

29 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Winparts’s is a winner for car spares with excellent customer service!!!

Good company, great prices and effective delivery service via UPS.
WINPARTS is a company to trust and rely upon. They beat most suppliers on price point certainly in the UK and shipping costs are reasonable. Winparts’s also have discount voucher codes which can reduce price even more. I had to contact their Customer Service department on my most recent order and they were very polite, friendly and helpful...Thanks Chris 👍😉

9 oktober 2020
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Good afternoon,

Thank you for your nice review. We are pleased to hear that you think we distinguish ourselves from our competitors by our competitive prices + shipping costs! :)

We look forward to seeing you again in our shop.

Kind regards,

Sandra

Betygsatt 1 av 5 stjärnor

After speaking with your operative Bart…

After speaking with your operative Bart about the part arriving the next-day I ordered the part at a delivery cost of £9.95 which then took 5 days to arrive??

8 oktober 2020
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Hi Anthony,

Thank you for your review.

We have also been in contact as a result of the Twitter message and I have given you an explanation earlier.

Kind regards,

Sandra

Betygsatt 2 av 5 stjärnor

Reasonable price, unreasonable delivery times.

Website stated the part would be available next day, confirmation email stated it would be late with no date given. Customer services promised to send out the part 2 days later and had yet to send 3 days later. All in all the part was 5 days late and consequently I failed my MOT.
The prices are reasonable but don't trust their claim to having the fastest delivery times, if you are short on time go elsewhere.

2 oktober 2020
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Good afternoon,

Thank you for your review. I am sorry to hear that your package could not be delivered as expected. Sorry for the inconvenience.

On the basis of your data I was able to find your order and see that it was indeed shipped a day later than expected.

When you need products quickly, I recommend that you get them from a physical store instead of ordering them over the internet. That way you can be sure that you have the right parts at home on time.

Kind regards,

Sandra

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service, you explained any problems regarding my parts from the beginning for which I am truly grateful for.

I will definitely be doing business again as well as telling my family and friends too!

26 augusti 2020
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good product at good price

I am very happy with the product it was just as described and very good quality . I have knocked the fifth star off because I thought the postage was expensive and it took longer than some others may have taken to ship and deliver it !

25 augusti 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I only ordered a water cap but postage…

I only ordered a water cap but postage was £9 ? I was also ordering from a .co.uk websites expecting the part to comes from the UK but had to wait for it to come from abroad ? obviously taking a lot more time when I wanted the product sooner.

24 augusti 2020
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Good morning,

Thank you for your review.
It is true that we are not based in the UK, but in the Netherlands.

This can be found in our contact details.

The shipment was as promised on our website: delivery within 2 working days.

Sincerely,

Sandra

Betygsatt 1 av 5 stjärnor

Winparts is sent me not original oils that is rubbish.

Beware of buying anything from this company! Selling not original Castrol oils that I have evidence of. There is no customer service just to rip you off.
They totally ignore the law so there is no consumer protection for purchases. I am disappointed that I had business with them and they got away with my money. Please look at the other negative reviews of the real customers, then you see that this is totally the fact.
Don’t give them any money or you will be very disappointed.
By the way I have contacted Winparts many times and I have evidence of it but were never reply to my complaints. I have filled a report to International Trading Standard for selling copy and not original products. This is my own and honest experience with evidence and I have lost money to purchase from this company. No customer service provided to my case at all.

23 augusti 2020
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Hi Sandor,

This concerns an issue that occurred in February this year.

We have indicated to you that we have delivered what you ordered.

We are not scammers.

Sincerely,

Sandra

Betygsatt 4 av 5 stjärnor

Prompt and courteous attention

Some parts were broken when the parcel arrived, which looked as if it had been damaged in transit. Winparts asked for photographs and immediately agreed to send a second set of the parts, which arrived very quickly. I couldn't have asked for better treatment in the circumstances, and all their emails were very quick and courteous.

16 augusti 2020
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Good morning,

Thank you for your review. We are happy to read that you are satisfied with our service and that you could not have wished for better service!

We hope to see you again!

Sincerely,

Sandra

Betygsatt 4 av 5 stjärnor

Do job ok.

I bought some wiper presses. They do the job ok, though I have not as yet had an opportunity to see how they perform on the motorway. There was a short, but not unacceptable, delay because there was not enough in stock to meet my order. However, I bought twice as many as I needed because I did not appreciate from the advert that they came in pairs.

13 augusti 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don`t Waste Your Time With These

Think of the worst rogue firm you can (or read about), and Just multiply by factor of 10. Best of luck ordering with these.

Sandra, look at the Paypal case I opened against Winparts. You will see all my responses.

I Think 1 Star Is Far To Many for Winparts.

13 augusti 2020
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Good morning,

Thank you for your rating. I am sorry to read that you have experienced our service in this way.

I have been able to find your order based on your data. In addition, I see that we sent you a message on 5-8-2020, to which we have not yet received a response from you.

I will email you again.

Sincerely,

Sandra

Betygsatt 1 av 5 stjärnor

Terrible service, you will be disappointed.

Spent £987.00 Firstly the wrong, parts delivered then correct parts delivered late, boxes damaged in transit and parts had obviously fallen out and were missing, some were damaged. Trying to sort this out is a nightmare, customer service is a joke. Emails sometimes get a vague response saying sorry and a promise of sorting it out. The reality is they don't sort it out and will not answer the phone. AVOID AT ALL COST.

11 augusti 2020
Omdöme utan inbjudan
Logotyp för Winparts.eu

Svar från Winparts.eu

Hi Anthony,

Thank you for posting your review.

I am sorry to hear that our customer service did not help you properly.
I have seen your order and email conversation again and I agree that this could have been resolved differently.

I will now also send you an email, so that we can solve this together.

My sincere apologies for the inconvenience.

Sincerely,

Sandra

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