After writing a bad review yesterday, as my order did not arrive, someone saw this review and arranged for my wine to arrive today. Hooray it has arrived, i was told that it was originally lost by r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found my Dad’s favourite wine here that is out of stock everywhere else (at least in the UK), so I wasn’t sure if it was too good to be true…but it arrived on time, was well packaged, and was exactl... Se mer
They have an excellent selection of wines not just run of the mill wines but sophisticated wines that aren’t available anywhere else. The prices are very competitive and delivery was within their stat... Se mer
another delivery for my favourite bubbles. price is much cheaper than anywhere else. I have brought from this supplier before so I know they are reliable. The product is always securely packaged and s... Se mer
Företagsinformation
Kontaktuppgifter
10a River Road, IG11 0DG, Barking, Storbritannien
- 02080588801
- sales@winedealdirect.co.uk
- winedealdirect.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivered as estimate,always well…
Delivered as estimate,always well packed,very pleased with purchase and comms excellent. Many thanks
What a saving!
The case of wine came on time and the bottles were well packed. Saved over £1 a bottle, with postage.
Easy ordering and payment processing…
Easy ordering and payment processing with helpful communication from the sales team🍷😁
Great service promptly delivered…
Great service promptly delivered excellent
Able to get my favourite wine delivered…
Able to get my favourite wine delivered in a matter of days, kept up to date with shipping/tracking info, competitive prices.
Excellent service from start to…
Excellent service from start to delivery 10 /10
Black Tower white fruity
My wine order arrived today, very quickly deivered much to my very pleasant surprise. The wine was well wrapped, but not overly so , passing my green credentials. I was told of its imminent delivery so I was sure to be in for arrival. Best of all the wne taste of the best and highest quaity, although not an expenssive one. Thank you >I will definately be repeating this experience
Great delivery via FedEx within four…
Great delivery via FedEx within four days. Would recommend.
Top Notch Service.
The service we receive is consistently first class and the wine received excellent. We don't look elsewhere for our favourite wine anymore. No, we're not saying what wine, wouldn't want to jeopardise our supply, however it is an Australian rosé, or is it!!
Order received intact and on time.
Purchase of wine
Purchase of wine. Ordering of wine was straight forward , The wine was a fair price and delivery was promised within five days, The delivery arrived within the five days packed very securely. tracking the delivery was easy with Parcel Force so I was able to be available for the delivery, An excellent service by both Wine Deals Direct and Parcel Force ,
Great value and choice.
Great value and choice.
Excellent service!
Good communication and able to track…
Good communication and able to track order.
When I didn’t get a reply on phone, I was called back by Wine Deals Direct later.
Always reliable
I use Wine Deals Direct as both my local supermarkets have stopped stocking my favourite red wine. The prices are competitive, even when factoring in the delivery charge and they deliver in the time scale set out in the website. Also I don’t have to carry the wine from the supermarket! What’s not to like!
Terrible Company
I ordered 18 bottles of wine from Wine Deals Direct on 20th August 2023. The confirmation arrived with a delivery time of 'within 5 working days from date of order'. My full payment was taken by credit card on 20th August. On 30th August I emailed asking where my order was, 8 working days had passed. I emailed again on 31st and again on 1st September informing them that I was going to contact my credit card to report this order had not been delivered and I would be making a claim against my card. I also followed up my emails with telephone calls. The phone numbers just ring out and cut you off. On 6th September I got a call from Wine Deals Direct without a clue who I was. They were just responding to 2 missed calls. I asked the man on the other end of the phone to find my order, which he did, and clearly nothing had been done about it at all. I then asked to cancel my order as I was not prepared to deal with a company that takes money and does not provide the goods or tell you of any problems. The man on the other end of the phone agreed to cancel the order and issue a refund to my credit card. It is now 11th September and no refund has been received. Even though on the phone it was realised by the man that my order had been missed, or ignored, there was absolutely no apology for poor service. He clearly did not want to do business. I have written another email detailing the phone call we had and his agreement to issue a refund but again no response. To date, 11th September no refund received. I will go back to my credit card on Friday (thus giving Wine Deals Direct) 8 working days to give me the promised refund. I, obviously, will never use this company again and suggest no one else does either if they want to receive their wine ordered and paid for!
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