Lovely company to order from. I always use them for my window cleaning supplies. Fast delivery and always well packaged. Any problems the customer service team are happy to assist.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
By far the best company I have ever dealt with. Amazing prices,great website and delivery was free and extremely quick. Could not reccomend highly enough. Anyhting you need for cleaning tools and prod... Se mer
Företaget har svarat
What a superb company this is to deal with, I ordered a pole system, roof cleaning blade kit, I had the pleasure in dealing with a gentleman there named Tom when I placed my 2nd order. The 1st order... Se mer
Företaget har svarat
I have used window cleaning warehouse to purchase various items over the years such as squeegee rubbers, pure water resin and even trad poles! I have to say the value and efficiency of the ser... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The UK's Largest Supplier of Traditional & Pure Water Window Cleaning Equipment. For 20+ years we’ve supplied traditional tools and pure water, water fed systems to trade and facilities teams. We’re the home of FaceLift Water Fed Systems and the creators of Phoenix Systems and RazrBLADE squeegee rubber, with FaceLift, Phantom, and Orbital poles trusted across the industry. We’ve delivered 4,000+ water-fed systems and provide installs at four UK fitting centres: Barry (HQ), Liverpool, Grimsby, and Billericay. Mission: equip window cleaners worldwide with the tools, training, and know how to work faster, safer, and to a higher standard. We stock: Unger, Moerman, Ettore, Exceed Innovations, Uni-Valve, Slick Connect, FaceLift, Phantom, and Orbital; plus hoses, poles, filters, pumps, reels, squeegees, and accessories.
Kontaktuppgifter
Unit 3 A2B House, CF63 3RF, Barry, Storbritannien
- 01446 749 060
- info@windowcleaningwarehouse.co.uk
- windowcleaningwarehouse.co.uk
4,6
Utmärkt
533 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It has been a great company
It has been a great company, I am still waiting on a few things but am sure they will be here
1 april 2026
Svar från Window Cleaning Warehouse
Hi Jamie, thanks for taking the time to leave us a review! I do believe Dan has been in touch to help with this matter. After checking our dispatch records, you should have received all items the day after you placed the order. If there's anything else we can help with please get in touch, thank you
Great gear
Great gear, decent prices for the quality, great fast delivery and packaged well.
1 april 2026
Svar från Window Cleaning Warehouse
Hi Jay, thank you for the review! We really appreciate it
Had a technical problem with my…
Had a technical problem with my cleaning equipment. Reported it this morning and was pleasantly impressed with getting it sorted within an hour. Thanks to John at the wcw team.
Cheers, John
15 april 2026
Omdöme utan inbjudan
Svar från Window Cleaning Warehouse
Hi John, thanks so much for the review. I'll be sure to pass your kind words on to John
Svar från Window Cleaning Warehouse
Thanks for your loyalty and for the great review!
I had an issue with my system and…
I had an issue with my system and booked a technical call with the team. John was very helpful, talked me through the steps and the problem was solved over the phone. Great service
9 april 2026
Omdöme utan inbjudan
Svar från Window Cleaning Warehouse
Hi John, thanks so much for the great review!
Thanks for some great products and…
Thanks for some great products and delivery was fast and efficient. Would use you again. Many Thanks. Jmb cleaning ltd.
26 mars 2026
Svar från Window Cleaning Warehouse
Thanks so much for the review James!
Great service, quick delivery.
Ordered my 25l itres of Resin online, it was delivered within 2 days.
Always excellent service from the company with great products.
3 mars 2026
Omdöme utan inbjudan
Svar från Window Cleaning Warehouse
Hi John, thanks for the great review!
Great products quick delivery good…
Great products quick delivery good customer service
1 april 2026
Omdöme utan inbjudan
Svar från Window Cleaning Warehouse
Hi Marc, thanks so much for the great review!
Svar från Window Cleaning Warehouse
Thanks for the great review!
All.good stuff just waiting on my…
All.good stuff just waiting on my trolley one softwash nano cleaning trolley and the 70 litre full kit and few other items soon as turns up and ive used it your review most likely will be even better.
19 mars 2026
Omdöme utan inbjudan
Svar från Window Cleaning Warehouse
Thanks so much for leaving a great review! If you ever need any assistance, don't hesitate to reach out to one of the team. Thank you
Svar från Window Cleaning Warehouse
Hi Nathan, thanks for leaving us a great review!
Excellent customer service and speedy…
Excellent customer service and speedy delivery, only reason can’t give 5 stars as my pole was missing from the order and still not arrived
4 mars 2026
Svar från Window Cleaning Warehouse
Hello William, thank you for the great review!
I have chased up this order for you and I do believe one of our team have been in contact with you to resolve this.
Sometimes DPD split up consignments that are deemed 'oversize', in this case it would have been your pole. Usually they follow promptly.
In this case, after contacting DPD they informed us there was a longer delay as the item hadn't received a second scan in the sorting office. We quickly requested that when they locate the missing pole, to return it back to us.
To stop any further delays, we have resent the pole to you, and it should be with you soon.
If you have any issues please don't hesitate to get in touch with us!
Great service as always always have…
Great service as always always have what you need & always happy to help
27 februari 2026
Svar från Window Cleaning Warehouse
Hi Matt, thank you for taking the time to leave us a great review!
Stay clear if you value Customer Service.
I purchased an Unger Hydropower Ultra S-Lite with pole package in Nov 2025 as this company WCW had good reviews on TP and they price matched another company advertising at £80 less. Once received I could not open the unit to check if there was a filter. There was clearly an issue, and I contacted WCW for advice. After some major effort, and with the help of another person I managed to open the lid. With such effort there was clearly something wrong and as the filter inside was wet I queried if this was a pre used unit or if a faulty one I had been sent out. I returned the item back for inspection and asked for a partial replacement (pole & brush were fine). After WCM inspected the item, they said that the lid was all fine and the filters are sent out damp, tested from factory. No replacement unit was forthcoming.
As I knew for sure the lid was faulty, I rejected it and asked for a refund if they would not exchange the faulty unit.
They offered only a partial refund (as they said I’d used it) as the filter was wet! contradicting their previous information and they would also deduct a 20% restock fee!.
Knowing this was not right I contacted Unger UK who were very helpful and confirmed that filter bags do come out damp to customers. Also, there was a known fault with a few of their lids having thread misalignment during production and where these are identified then they worked with the customer/suppliers to replace these.
At no time did WCW make any effort to check this or work with the customer to resolve the problem.
I emailed WCW after this information from Unger to work with them - no reply.
At this stage I had already contacted my Credit card provider to formally reject the purchase and after two months Barclaycard confirmed I won my claim and the order was cancelled. Two months of messing about sorting this out.
Buyer beware. This company may be fine with orders when there are no problems, but you find the true value when there is an issue and how they respond to customers.
I shall now be ordering the same unit (I still want an Unger) from the original company I found online (whom I had also discussed my issue with and were very helpful) and who appear to have a far better understanding of customer service.
I don't normally write reviews, but I was so disgusted by my treatment from this company that I felt this needed saying. I would award no Stars but TP does not enable this.
13 november 2025
Omdöme utan inbjudan
Svar från Window Cleaning Warehouse
Thank you for your feedback and for outlining the timeline.
From the point you contacted us, our team supported you throughout with guidance on the Hydropower unit and arranged for the item to be returned so it could be inspected.
We also contacted the manufacturer for advice regarding the points raised, including the condition of the filter bag and the head assembly. As confirmed by Unger, filter bags can arrive damp due to factory testing, which can be normal on new units.
Following inspection, the unit was assessed as serviceable. As you requested a return rather than proceeding with the product, we advised the return would be handled in line with our returns policy and Terms & Conditions, which state that a restocking fee may apply on returned items and that deductions may be made where an item is not returned in a resalable condition.
We appreciate that you later obtained further input from Unger UK regarding a small number of lids that may have had thread alignment issues. Where a manufacturing fault is confirmed, we work with the manufacturer to resolve it appropriately.
We apologise for the frustration caused, and wish you all the best in the future.
Prompt delivery and superb service and…
Prompt delivery and superb service and advice
16 januari 2026
Svar från Window Cleaning Warehouse
Hello, we appreciate the fantastic review! Many thanks
As ordered and on time
4 januari 2026
Omdöme utan inbjudan
Svar från Window Cleaning Warehouse
Hi Adam, thanks so much for the fantastic review!
Always have what I need and it arrives…
Always have what I need and it arrives quickly
12 januari 2026
Svar från Window Cleaning Warehouse
Hi Mark, thanks for leaving us a great review!
Svar från Window Cleaning Warehouse
Hi Clive, thanks so much for the review!
Svar från Window Cleaning Warehouse
Hello Lee, thanks for taking the time to leave a great review!
Ordered some stuff for the window…
Ordered some stuff for the window cleaning pole , and I am
Really very happy about their service.
Sam day dispatch and next day delivery!
Awesome! I do recommend them
26 november 2025
Omdöme utan inbjudan
Svar från Window Cleaning Warehouse
Hi Eddy, appreciate you taking the time to leave us such a great review!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.