wiltonlondon.co.uk Omdömen 

The dispatch company had not delivered my order and I contacted Wilton by email. They found the delivery company had damaged the package and sent out another straight away. Great customer service. I have since had another order which was delivered promptly. The product is gorgeous - I have bought 2 fragrances and it is great quality.

I love Wilton products particularly their Patchouli laundry liquid. I was disappointed when a wrongly packaged product arrived and then a few warehouse hiccups extended the problem but I can honestly say that Bob who dealt with my issues was brilliant in sorting out my problems. Thank you Wilton. I am even more a fan now. 😁👌

If there was more stars I would give it customer service are amazing and the product smells devine

Natural products with amazing aromas which are competitively priced. They do the job very well and you can buy in bulk. Basically...what's not to like!

Beautiful scent with the liquid and softener.
The sample packs gives you a good sense of the smell for all botanical options and the money off voucher for your first purchase just adds to the overall experience.

Great emails from this company in response to a query, very friendly and informative. Love the fabric softener with no 'nasties' in it.

Wilton has been our laundry product of choice now for several years. We often buy locally and are always disappointed when products are not available on the shelf so have recently been buying direct from the website.
We have experienced minor issues with delivery, NEVER the product but the team @ Wilton always respond with EXCELLENT service and are great to deal with. We thoroughly recommend their proucts, WE LOVE THEM.

Great products from a great company.
Lovely scents to chose from with good cleaning power & no nasties. Customer service is great too.

I was impressed with Wilton’s products when I first purchased from Sainsbury’s and continued to buy the fabric conditioner and washing liquid. I was most disappointed to find out that Sainsbury’s no longer stock the item. I contacted Wilton and put in an order for some replacement items, but was dismayed to find they only use Evri as their courier. I wrote, explaining that had I known this, I wouldn't have gone ahead and made the purchase. Wilton emailed me to say they don’t use anyone else currently, in spite of all the bad press, etc that Evri has been connected with. I didn’t receive my package, nor has Evri been either contactable or available. My package, as predicted and as with every other thing I’ve ever had via this courier, has ‘gone missing in transit’. How can companies ignore this dreadfully shoddy delivery service? How can they afford to lose stuff like this? Why are they still using Evri who are notorious for their lack of care and delivery?

I shall not be using Wilton again. So far I’ve not had a response to my emails… and still no package, as promised.

They proudest are the best they smell amazing i love my clothes, bedding and towels smell beautiful. They are very helpful service.

I ordered from this company on the 15th December 25. I have received no despatch email. I have contacted them twice on their website and emailed them once. I have not heard anything back from them not even an acknowledgement that they have received my queries. I even commented on their Facebook post in the hope of them noticing my complaint.According to my shop pay app the order hasn't been despatched. Today is the 12th January 26. I am extremely unhappy

We love this product
leaves clothes and bedding feel soft and silky and smelling luxurious .
the whole house smells gorgeous when clothes are drying indoors .
My daughter has dermatitis and this product does not annoy her sensitive skin whatso ever which is very important
Thank you

Be warned, Wilton uses Evri who smashed the bottles, dumped them in a stair and ran away. A quality producer shouldn’t use the worst delivery agent in the country.

I’d also suggest they have a ‘contact us’ button on their website. Might help when things go wrong.

impressive delivery time. placed my order on a monday evening (9pm!) and arrived wednesday afternoon. so so good. i bought the jasmine detergent and softener from sainsbury's a while ago - ended up trying some other brands after this but recently realised sainsbury's don't seem to stock wilton anymore. a delight to see there were refills available on the wilton website instead of needing to get more bottles. ordered the 4L refills of each, and threw in a bottle of the patchouli ones to try something new after doing the scent matching quiz and they were on offer. an absolute delight - patchouli smells amazing and perfect to rotate with jasmine.

i've tried so many 'eco-friendly' versions incl. method, miniml, wilton, and waitrose in the search to find a good quality plant-based and cruelty-free option (i was a loyal lenor gold orchid girly before) and it's taken long over a year to settle on the right one. wilton defo top my list and with a subscription for refills, i'm locked in. the scents are amazing and i'm excited to run my next load of laundry for once! love the new bottle caps too. thank you so much, i'm honestly thrilled.

From the start of using Wilton washing products quite some time ago I was converted and addicted. Scents that stay and always catch you when you wonder "Mm mm, what's that nice smell"
So luxurious and cuddly I love the fragrance of Patchouli and Cedarwood, just pure gorgeous. I would definitely recommend these products, oh and Santal is also quite charming.

My favourite laundry liquid. It washes well, it smells lovely and long lasting on your clothes and bedding. People comment on the wonderful smell. It's not cheap but lasts for ages. My favourite is Lavender. Great company. Cardboard packaging, quick delivery, easy pour from the large containers. Highly recommended

I love the scent of the cedar wood, but noticed the scent doesn't survive the drying process. Especially the tumble dryer. I emailed them and asked them about it and got told there was no problem with the product. But when I did some more research they suggest you don't use a dryer as the oils evaporate. Why not just say that to me rather than make out there isn't an issue. The stuff is expensive and while I love the smell I can't see the point if it fades after drying. Surly the whole point of an expensive great smelling fabric conditioner is your laundry smell nice.

Great product. Can smell it for days

Quick delivery, very well packaged and the scent is fantastic as always I've been using the lavender one and it's very calming

I’ve been using Wilton’s laundry products for about 2 years. They are good cleaners providing clean fresh laundry. The choice of scents is great too.