Saurav was brilliant! Super helpful and made sure I got the right deal for me, also gave me a courtesy call a couple of weeks later to make sure the car was still running correctly! 10/10 service so f... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were happy with every step of the process with Drayton Motors Scunthorpe. Particularly the friendly and professional service from Bailey. We were given all the information we needed, had a great te... Se mer
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Awful cheap merchandise. Doesn't look anything like the photos on their website. To get a refund they insist that the item is shipped back to China and expect the customer to pay shipping and customs... Se mer
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Highly professional and friendly service from start to finish. Every question answered fully & clearly by Raymon our sales person who was also was good humoured and felt trustworthy. Recommend this de... Se mer
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Företagsinformation
Skrivet av företaget
Drayton Motors (formerly Wilson and Co) in Bolton, Scunthorpe and Grimsby are part of a group whith businesses throughout Lincolnshire. The Drayton Motors Group represents Vauxhall, Peugeot, BYD, Kia, Suzuki, Omoda and Jaecoo. Drayton Motors are a family owned group, established in 1998. With ten dealerships offering new, used, service and parts, the group are part of the AM100.
Kontaktuppgifter
Hewitts Avenue (Head Office Enquiries), DN36 4SE, Grimsby, Storbritannien
- 01472 290290
- enquiries@draytonmotors.com
- wilsonandco.com
4,4
Utmärkt
612 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mustafa was very helpful in finding us…
Mustafa was very helpful in finding us a car that fit our needs, as we had such specific needs the car had to have just the right spec for us, and eventually Mustafa was able to find us the perfect car.
30 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your great feedback. I’m delighted to hear that Mustafa took the time to understand your specific requirements and was able to find the perfect car to match your needs.
We always aim to make sure every customer drives away happy and confident in their choice, so it’s fantastic to know Mustafa delivered exactly that. I’ll be sure to pass on your kind words — he’ll really appreciate them.
Best regards,
Jason Carter
Head of Business
Adam was great
Adam was great, went out of his way to help us every step of the way. Really appreciated it!
24 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your kind feedback. I’m really pleased to hear that Adam went above and beyond to help you throughout the process — he’ll be delighted to know his efforts were appreciated.
We hope you enjoy your new car, and we look forward to seeing you again in the future.
Best regards,
Jason Carter
Head of Business
Great experience friendly very helpful…
Great experience friendly very helpful staff couldn't do enough for us sales rep chris rowan was very knowledgeable and helpful.
2 oktober 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your kind words. I’m delighted to hear you had such a great experience with us and that Chris looked after you so well. His knowledge and helpful approach make a real difference, and I’ll be sure to share your feedback with him.
We really appreciate your support and look forward to welcoming you again in the future.
Best regards,
Jason Carter
Head of Business
"My experience at Wilson & Co Grimsby…
"My experience at Wilson & Co Grimsby was positive because they were absolutely amazing."
12 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
hank you for your kind words. I’m delighted to hear you had such a positive experience with us at Wilson & Co Grimsby. Delivering an amazing service is exactly what we strive for with every customer.
We look forward to welcoming you again in the future.
Best regards,
Jason Carter
Head of Business
The experience at Wilson & Co Grimsby…
The experience at Wilson & Co Grimsby was great because the whole process of buying the car was made very convenient to me, as i was busy at work. Tracy even brought the car so i can have a test drive. She made sure to explain every features the car has. I'm very happy with the experience.
30 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for sharing your experience. I’m so pleased to hear that Tracy was able to make the whole process convenient for you, especially with your busy schedule. Bringing the car to you for a test drive and taking the time to explain all the features really shows her commitment to customer care.
I’m delighted you’re happy with your new car and the service you received. I’ll be sure to pass on your kind words to Tracy — she’ll be thrilled.
Best regards,
Jason Carter
Head of Business
Raymon was very helpful and offered…
Raymon was very helpful and offered alternatives and suggestions based on my budget, affordability and issues with previous cars. Very grateful and very much enjoying my new car
22 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your kind review. I’m delighted to hear that Raymon was able to guide you with helpful suggestions and alternatives, making sure everything worked around your budget and needs.
It’s great to know you’re enjoying your new car, and I’ll be sure to pass on your feedback to Raymon — he’ll be thrilled to hear it.
Best regards,
Jason Carter
Head of Business
Wilson and Co
Worst experience of my life
Booked my Astra in the workshop for a diagnostic.
The issue with my vehicle was engine management light illuminated after travelling a short distance. I was informed they would diagnose the issue and inform me of any work required. I authorised the extra work required and paid for it. Total bill £380.52. After travelling a short distance the same fault occurred. After contact with them l booked the vehicle in again.
I was informed of different issue with vehicle which was new coil pack and plug’s recommended. I told them I had just fitted new coil pack and plug’s within the last 2 months. They would not guarantee the further work nor refund me for the initial work that had not solved the problem. Wilson and Co would not guarantee the further work even after fitting a genuine Vauxhall coil pack and plugs. Let readers be the judge. After reading the reply from Wilson&Co I feel compelled to add to my review. Why will a company not guarantee work done by them using genuine parts from their own stores. ? A Main Dealer with supposedly the best diagnostic equipment, Vauxhall trained technicians, just guessing what a solution might be is just not good enough. I collected my car after the second visit to Wilson and Co. The EML still illuminated. I cancelled the fault code on my return home. I have NOT fitted new coil pack and plugs. My vehicle has completed many miles of travel and the issue has not returned. So Who Knows! Definitely not Wilson and Co.
1 oktober 2025
Omdöme utan inbjudan
Svar från Drayton Motors
We appreciate your feedback and are more than happy to arrange a discussion to assist.
The initial diagnostic that was carried out indicated the fault for which the work was agreed and carried out - this was the fuel tank vent valve. This was required. However your further fault was related to the coil pack and plugs. You advised that you had previously had non-genuine parts fitted. As discussed at the time, we would advise you return to the supplier of these to replace as they could be faulty. We did not supply these. We did also advise that we have seen this situation before and do recommend that a genuine coil pack and plugs are fitted. We are unsure what has been said to make you feel that our work is not under guarantee.
Our work - parts and labour - does have a 12 month guarantee.
As mentioned above, if you would prefer to have a conversation regarding this - more than happy to do so - please call 01204 389999 and ask for David or Rebecca
Excellent customer service
The experience at Wilson & Co Grimsby was fantastic because the lady I dealt with, Tracy Clement was extremely helpful and very friendly. She was very knowledgeable about everything and went out her way to help me with purchasing my new car. I was very satisfied with the service she provided me and would definitely recommend Wilson and Co.
7 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your fantastic review. I’m delighted to hear that Tracy looked after you so well and made your car-buying experience such a positive one. Her knowledge, friendliness, and willingness to go the extra mile are exactly what we strive to deliver for every customer.
I’ll be sure to pass on your kind words to Tracy — she’ll be thrilled to know her efforts are so appreciated. Thank you also for your recommendation, it really means a lot to us.
Best regards,
Jason Carter
Head of Business
My experience at Wilson & Co Grimsby…
My experience at Wilson & Co Grimsby was positive because they were absolutely amazing.
19 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your kind words. I’m really pleased to hear you had such a positive experience with us at Wilson & Co Grimsby. Delivering an amazing experience for our customers is always our goal, so your feedback means a lot to the team.
We look forward to welcoming you again in the future.
Best regards,
Jason Carter
Head of Business
Wilson & Co Bolton were great because…
Wilson & Co Bolton were great because nothing is ever too much trouble. I was contacted by Raymon to refinance my vehicle. I was continuously communicated with throughout the process, everything was double checked with me and I was informed of my choices before making my decision. Raymon was kind, polite and helpful during my visit and his colleagues were considerate also. Thank you for a lovely experience.
18 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your fantastic feedback. I’m delighted to hear that Raymon and the team at Wilson & Co Bolton made the refinancing process so straightforward and stress-free.
Clear communication and making sure customers feel fully informed are exactly what we aim for, so it’s great to know that came across throughout your experience. I’ll be sure to pass on your kind words to Raymon and his colleagues — they’ll be thrilled.
We really appreciate your trust in us and look forward to welcoming you again in the future.
Best regards,
The Team at Wilson & Co Bolton
My experience at Wilson & Co Scunthorpe…
My experience at Wilson & Co Scunthorpe was cracking becauseI was warmly welcomed, offered a drink, salesperson used my first name, listened to what I was looking for and what I didnt want. Offered me test drive a couple of vehicles. Explained the process clearly. Arranged delivery of my new car for a mutually convenient time. Was very polite and friendly. Very professional and knowledgeable about the stock held resulting in him being able to offer me a few options to chose from. Well done Raggi and thank you."
13 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for sharing such a detailed and positive review. I’m really pleased to hear how warmly you were welcomed and that Raggi took the time to listen, understand your needs, and guide you through the process clearly.
It’s fantastic that you felt comfortable, had the chance to test drive different options, and that everything was arranged at a time convenient for you. Raggi will be delighted to know his professional, friendly approach made such a difference.
Enjoy your new car, and thank you once again for choosing Wilson & Co Scunthorpe.
Best regards,
Jason Carter
Head of Business
Wilson and co Grimsby Tracey for sales amazing
Went to Wilson and co on Monday as my car had broken on me met the lovely Tracey I was looking at another car for me and my family but exspalined what my life is like and she showed me the most perfect car for me I also stated I needed it asap the next day she called and had my car ready for me even offered to pick me up the hand over was great the best experience I had keep it up Tracey please never leave I be using you again
22 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your lovely feedback — I’m thrilled to hear Tracey was able to help you so quickly and find the perfect car for you and your family. Going the extra mile to get a vehicle ready at short notice and offering to assist with collection is exactly the sort of service we aim to deliver.
I’ll be sure to pass your kind words on to Tracey — she’ll be delighted. We look forward to helping you again in the future.
Best regards,
Jason Carter
Head of Business
Amir was good to deal with described…
Amir was good to deal with described the car as it was sent us a video of the car great communication had the car ready for us gleaming fresh valley and petrol in the tank. Then when we got home he phoned to check everything was ok and we were happy with the car.
8 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for taking the time to share your experience. I’m delighted to hear that Amir looked after you so well — from providing clear information and a video of the car, through to preparing it for collection and following up afterwards.
That level of care and communication is exactly what we aim to deliver, and I’ll be sure to pass on your kind words to Amir. Enjoy your new car, and we look forward to welcoming you again in the future.
Best regards,
Darren Wilkinson
Head of Business
Excellent service
15 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your kind feedback. I’m really pleased to hear you received excellent service — that’s exactly what we aim to deliver.
Best regards,
Jason Carter
Head of Business
Friendly and professional service
Friendly, informative, ready to collect on time. Thanks Tracy and colleagues
9 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your kind feedback. I’m delighted to hear Tracy and the team gave you a friendly, informative service and had everything ready on time. I’ll be sure to pass on your thanks to them.
Kind regards,
Jason Carter
Head of Business — Wilson & Co
Excellent sales manager
Anthony the sales manager turned a negative experience into a very positive experience through his professionalism. We purchased a car that we were unhappy with and Anthony dealt with our issues exceptionally well and we are now very happy with our car and the service receive from Wilson and Co.
27 augusti 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for sharing your experience. I’m really pleased to hear that Anthony was able to turn things around for you with his professionalism and support. It’s great to know you’re now happy with both your car and the service received — that’s exactly the outcome we want for every customer.
I’ll make sure Anthony sees your feedback, as I know he’ll really appreciate it.
Kind regards,
Darren Wilkinson
Head of Business — Wilson & Co Bolton
visited Grimsby Vauxhall and had an…
Visited Grimsby Vauxhall and had an outstanding experience, largely thanks to Jason. He was incredibly helpful, knowledgeable, and went above and beyond to ensure I had all the information I needed to make an informed decision. His attention to detail and customer care were truly exceptional. I highly recommend visiting Grimsby Vauxhall if you're looking for professional service and a team that genuinely cares about your needs. Thanks again, Jason!
9 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you so much for your kind words and recommendation. I’m really pleased to hear you had such a positive experience at Wilson & Co Grimsby, and I truly appreciate your feedback on the service you received.
It means a lot to know the effort and care were noticed, and I’ll continue to ensure you and all our customers receive the same level of support every time you visit.
Kind regards,
Jason Carter
Head of Business
Wilson & Co Grimsby & Scunthorpe
As a female driver I felt everything…
As a female driver I felt everything was explained at a pace I felt comfortable with.
29 augusti 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your kind feedback. We’re delighted to hear that everything was explained clearly and at a pace you felt comfortable with. Our team always aim to make the buying experience as supportive and stress-free as possible, and it’s great to know this came across.
We really appreciate you choosing Wilson & Co and look forward to welcoming you again in the future.
Kind regards,
Jason Carter
Head of Business
Fantastic, Excellent service
Fantastic, As a disabled driver I always use Wilson & Co. Ask for Ken, he found us the perfect car within 30mins. I would highly recommend
2 september 2025
Omdöme utan inbjudan
Svar från Drayton Motors
Thank you for your wonderful feedback and continued loyalty to Wilson & Co. I’m so pleased to hear Ken was able to find you the perfect car so quickly and that you felt well looked after.
Your recommendation means a great deal to us, and I’ll make sure Ken knows how much you value his support.
Kind regards,
Darren Wilkinson
No useful responses once sale completed
Unfortunately "Jason, Head Of Business here at Wilson and Co in Scunthorpe" didn't return any of my calls/messages or "work tirelessly" about the 20K+ Merc I bought from the company.
I'm having to work my way through the issues with my new car locally with poor EV battery life and defunctive petrol filler cap being significant problems as no help from the seller. No proper response from Wilson so never, ever again. If you don't answer your phone or respond to your customers' emails then you're NOT serving your customers.
22 maj 2025
Omdöme utan inbjudan
Svar från Drayton Motors
I’m sorry to read your review. I want to clarify that I haven’t received any calls or emails from you directly, which is why I haven’t been able to respond before now.
Please contact me at Jason.Carter@rjtkgroup.com
with your registration and best contact details, and I’ll personally look into the EV battery and petrol filler cap concerns straight away.
Kind regards,
Jason Carter
Head of Business
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