Once a highly respected British…
Once a highly respected British business outsourcing company servicing corporate finance and legal sectors, specialising in print, presentations design, document production, mailroom and front of house support, became a fading shadow of its former self following disastrous management over-reach in ambitions and acquisitions. Rescued by Advent Capital, broken down and recently resold to RR Donnelly, an American company, that now has on its hands a hopelessly fragmented, globally disjointed company, with local managers being extremely territorial, self-centered and afraid of thinking out of their comfort zones, standards and quality controls depend solely on individual goodwill, investment bank based document processing teams routinely reproduce and rebrand financial reports from competitors, overtime is rarely paid in full or on time, employees requesting payroll or HR assistance get footballed between India-based IT support and other faceless outsourced 'business partners' who excel at stating policies but are unable to provide practical solutions, employee pension fund management has changed hands 3 times in 3 years and employees approaching retirement find their pension pot has unexplainedly shrunk by enormous amounts and the average employee is kept in the dark about what is truly going on. If you have investments in Williams Lea, I recommend SELL, SELL, SELL. Like the British Titanic, Williams Lea is a broken and sinking ship that will soon be relegated to history.