Okay, someone shipped me the wrong product initially. But y'all made good on getting the issue corrected as quickly and apologetically as possible. Love the DIY trailer kit. I have three trailers b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Product took 4 months to show up even though it was supposed to ship in 7-10 days. Communication through email is almost impossible and calling by telephone gets you nowhere. If this wasn't the only... Se mer
Really appreciated being able to order a replacement part 10+ years after buying the initial product. That's what sustainability looks like! It was easy to determine which part fit on my trailer, and... Se mer
We ordered the large special needs bike trailer. Ordering was easy, and it came very quickly! Quite affordable compared to others we’ve seen. Was very easy to put together, and our daughter instantly... Se mer
Företagsinformation
Skrivet av företaget
Discover Unrivaled Safety and Innovation with Wike Bike Trailers. At Wike Bike Trailers, we blend cutting-edge innovation with an unwavering commitment to safety, ensuring your biking experience is unparalleled. Picture this: a bike trailer collides and rolls over, a parent's nightmare. Meet John, a father who faced this exact scenario but found solace in the outstanding safety features of the Wike Bike Trailer. Here's his story: "I was cycling with my daughter when a car collided with our bike trailer. Despite the terrifying impact, the Wike Bike Trailer's egg-shaped frame design kept it stable, shielding my daughter from harm. I highly recommend it to every parent seeking a safe and reliable trailer." Safety is not just a feature at Wike; it's a commitment. Our trailers boast a Stainless Steel Tow Bar, ensuring optimal strength and security during your biking adventures. Traverse various terrains with confidence, knowing your trailer is securely attached. Convenience meets quality with our Easy Fold and Stow Away design. Whether you're heading to the park, embarking on a family vacation, or seeking a seamless storage solution, our trailer effortlessly folds down for easy transport and storage. Space and headroom are paramount in our classic trailer design. Ample room for your little ones or gear, coupled with increased headroom, provides additional safety in the event of a rollover. Travel worry-free, knowing your loved ones have plenty of space and protection within the Wike Bike Trailer. Our innovative Egg-Shaped Roll Cage sets us apart. Enhancing strength and stability, this design allows for optimal weight distribution and impact resistance, minimizing the risk of tipping or rolling over during unexpected situations. Discover the versatility of Wike Bike Trailers with our diverse product range. Whether you're looking for Child products, Cargo solutions, or Special Needs products for both kids and adults, we have you covered. Each product is crafted with the same dedication to safety and innovation that defines Wike. Safety is our priority at Wike. With a keen focus on providing a secure and reliable experience, our bike trailers ensure peace of mind during your outdoor adventures. Choose Wike Bike Trailers – where safety and innovation converge for your family's biking enjoyment.
Kontaktuppgifter
5067 Whitelaw Road, N1E 6J4, Guelph, Kanada
- 5198243869
- customerservice@wikeinc.com
- wikeinc.com
4,5
Utmärkt
142 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service.
28 november 2025
No tariff
No tariff. Purchased three of the green connectors. I love the cart which I've had for five years. Need a new connecter every 1.5 years.
16 december 2025
Edward have been five stars except for…
Edward have been five stars except for the $15 delivery charge for a $21 small light item. Purchased a trailer last year and it has been absolutely fantastic..
26 november 2025
Great Product and Better Service!
We’ve had our Wike Trailer for 20+ years and still rolling strong. Had our bike stolen with the “connector bracket” that links the trailer. The phone representative was super helpful, quick and we got the replacement within the week. She even offered to help with how to install!
30 oktober 2025
Really happy with the bike
I was initially disappointed when I attempted to order the WIKE electric Salamander because it said it wouldn’t ship to me. I reached out to WIKE and they were so responsive and ended up figuring something out, and I was able to purchase one. It took a bit to come in because of the circumstances but then shipped very fast once things were worked out. Assembly was a bit of a challenge as the instructions were not clear but I eventually found a video and it was very straightforward at that point. I think they could work a bit on the manual that accompanied the bike as I do find navigating the electric component of the bike confusing. So far I’ve had about a week of riding this and I love it. My kids are a bit squished in the pod but they are on the bigger end (6 & 2 but well within the weight capacity). I still am learning the e-bike component but I am confident it will continue to be awesome. I hope I can figure out how to keep it running through the milder part of winter! Also it is way heavier than I expected!
27 oktober 2025
Nice nice nice n
30 september 2025
Always great service!
30 september 2025
Surpassed Expectations
I was very impressed with Wike. The problem with most companies today is they have sacrificed customer service for volume. Wike still offers an exceptional product with excellent customer service.
Thank you very much
29 september 2025
An Urban Paddler
It was easy to buy the kayak tower online and it was delivered promptly. I live in the 1000 Islands and can walk to the river. Taking my bike with my kayak in tow gets me on the water more quickly and without taking the car. I have had the cart for 3 summers and have been able to leave the car at home!
25 augusti 2025
large special needs trailer
A great product for our growing daughter and excellent communication from the company.
25 augusti 2025
The guy with a million questions…
They answered all the millions of questions I asked them and put my mind at ease
Can't go wrong with a purchase from them
Quick and easy setup
I know it won't be my last purchase here and i know that they will have the answers to all my questions next time. Even the existential ones
30 juli 2025
Shipment was prompt and the product was…
Shipment was prompt and the product was just what I need
28 juli 2025
Madison is a Rockstar!
Madison was super helpful. We have an older Wike and wanted to finally get the stroller wheel and bar. I emailed pictures of our model. She looked into it and called me back later that day with what we needed. After picking up the parts at the headquarters, I was unsure how to assemble the wheel. Madison patiently walked me through how to make the attachment process. They are a great company and we still use our Wike special needs trailer after 15 years!
2 juli 2025
unexpected charge…
UPS notified me of an unexpected charge on delivery > $50. Tariff? Emailed Wike for the reason. Heard back from Wike in less than one business day. They paid the outstanding amount, received package next day. Great products, great service.
30 juni 2025
Fantastic!
Fast delivery. The product arrived in perfect condition. The premium double stroller that I ordered was very easy to assemble and big enough to last our kid until at least 8 years of age. Probably longer. It looks really solid so I have no doubt it will withstand many, many trips, daycare and school drop offs, and grocery runs.
30 juni 2025
Incredible Personalized Service
We have a bike trailer sharing project in Montreal. The customer service team goes above and beyond to accommodate our specific needs. We always receive prompt and courteous service. The staff at Wike is attentive and responsive to our needs. Their products are robust and built to last, which is essential for our project. They also share our values, so we're proud to be associated with Wike!
1 maj 2025
Very happy with the purchase
Very happy with the purchase. It's a sturdy and comfortable trailer for my 5.5 year 50 pound kid.
28 april 2025
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