Delivery was a bit slower than anticipated, some of the pieces of wood were off size so we had to improvise for steps that followed, construction itself was moderately difficult, instructions were n... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quality kit, packaged well and delivered quickly. It's a little more involved than an Ikea style assembly, but taking time to review the instructions (mostly pictures) will pay off. The end result... Se mer
Företaget har svarat
Overall it was a good experience. Trying to make payment was tricky. The system kicked me out a number of times. Just one small thing to note, the delivery dates are very far out which is a pity w... Se mer
I found Wickey to be effecient and kept me updated all the way through the purchess process. The product was delived as sheduled and in excellent condition. Assembly required but it was well designed... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Enchant your children with a Wickey climbing frame for happy outdoor moments ☀ Slide ✓ Swing ✓ Sandbox ✓ 10-year warranty • Free shipping ➤ Order now!
Kontaktuppgifter
Franz-Savels-Straße 69, 52538, Gangelt, Tyskland
- +353 (0)76 680 5558
- info@wickey.ie
- wickey.ie
3,7
Medel
166 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy to use
29 mars 2026
Omdöme utan inbjudan
The website is easy to follow and…
The website is easy to follow and everything is very clearly laid out.
15 mars 2026
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Thank you so much for your feedback. Wish you a lot of fun with the product.
Very easy and straightforward
It was a very smooth shopping experience. The webpage contains all of the information that you need and also adds suggestions on items that you might need and that you probably forgot about, like anchors. It also makes customization easy, so overall a very pleasant experience.
26 februari 2026
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Thank you so much for your feedback. Wish you a lot of fun with the product.
Website so good and easy payment
Website so good and easy payment
24 februari 2026
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Thank you so much for your feedback. Wish you a lot of fun with the product.
Placed order
Placed order, process was easy. Now awaiting delivery.
5 oktober 2025
Omdöme utan inbjudan
Easy to use site and find product…
Easy to use site and find product though not happy shipping is more than product itself! Hopefully will love the product!
6 september 2025
Omdöme utan inbjudan
Website very clear and videos helpful…
Website very clear and videos helpful to visualise climbing frame set up in garden. A great range of products and accessories to choose from.
31 augusti 2025
Omdöme utan inbjudan
Very easy site to navigate and the 3d…
Very easy site to navigate and the 3d imaging you can do is amazing
11 augusti 2025
Omdöme utan inbjudan
I wouldn't bother
I wouldn't bother ordering from them, 6+ weeks of waiting and the swing set still hasn't arrived. They fob you off when you ask for a delivery date. Painfully slow.
19 juni 2025
Omdöme utan inbjudan
So easy to order and have delivered
So easy to order and have delivered. Would 100% recommend
15 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback. It makes us happy that you are satisfied about your experience and that you would recommend us to others. We wish your family lots of fun with this purchase. Your Wickey Team
Very impressed
I did a good bit of looking when I was trying to select a new swing set and climbing frame and I kept coming back to Wickey after seeing adds on Instagram. I read a good few bad reviews online and I was nearly put off from ordering but I took a chance and ordered the Smart Noble swing and slide set. From order to delivery I was given notifications on progress and delivery was right on when they estimated. Once I unpacked the pallet it was apparent that everything was very well organised and the timber was of great quality with no splits or cracks and a good weight to it. I managed to assemble the whole thing myself so its deffinately possible to do on your own if you are stuck. Instructions easy to follow. Only grip was the tarpaulin. Took ages to measure and set out the patterns. A printed stencil line on the provided sheets would have been great. All in all tho I am delighted with my purchase.
3 juli 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you took the chance and that we were able to exceed your expectations. We attach great importance to the quality of both our products and our service and are delighted that you have experienced this as well. The tarpaulin is delivered in one piece in order to give you the opportunity to make your own creations. We hope for your understanding and wish your family lots of fun with the new climbing frame. Your Wickey Team
Quality kit
Quality kit, packaged well and delivered quickly. It's a little more involved than an Ikea style assembly, but taking time to review the instructions (mostly pictures) will pay off.
The end result is really solid and should last years.
20 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your positive rating. A play tower is indeed quite the project to build. However, we try to make the assembly as easy as possible for our customers. Besides from the included manuel we offer a Build-app and an assembly video, that suits almost all our play towers. We are pleased that you are happy with the end result and wish your family lots of fun! Your Wickey Team
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for letting us know that your kids love the product. That is what we are doing it all for! Your Wickey-Team
Excellent quality product
Excellent quality product. Kids love it! The canvas is plastic sheeting though which took from the product aesthetics.
19 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for sharing your feedback with us. We work hard to ensure customers are happy with our products and our service, so feedback is always appreciated. We will forward your comment internally. We wish your kids lots of fun playing. Your Wickey Team
Delighted with our purchase
Delighted with our purchase. Very study, great quality. Very impressed with the customer support also. I had some questions before I made my purchase to make sure I was ordering the best set for our garden and the customer service team guided me so well in making that decision.
17 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback. We are so happy that you are pleased with the product and our provided service. We, at Wickey strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Your Wickey Team
Excellent Playset loved by the kids
16 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, your feedback on how much your children love their new play set makes us very happy. We wish them many wonderful adventures. Your Wickey Team
Good piece of kit
Good piece of kit, requires a little more DIY than i had expected but turned out great.
16 juni 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you are satisfied with the result despite the fact that the assembly was not entirely as expected. Now that the set is up and running, we wish your family a lot of fun. Your Wickey Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.