Very disappointing customer service. We purchased a FruityForest Fun XXL playset for approximately DKK 5,000. Several of the wooden boards delivered do not match the parts required in the assem... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gode muligheder for at vælge det rigtige hus der passede os, samt mulighed for tilpasning så det passede helt ind i vores have pakken kom fint pakkede ind med en god vejledning, med nogle få ven... Se mer
Vi købte for halvanden måned siden et legestativ til haven. Vi lavede nogle ekstra tilvalg. Leveringen kom egentlig relativt hurtigt - men da vi kiggede det leverede igennem var der adskillige dele de... Se mer
We were looking for a climbing frame for LB birthday! Wickeys had a great range to choose from struggled to pick one but got there eventually (after having 5 in our basket 🙈😂) which was all on sale... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Kæmpe udvalg af legetårne med rutschebane og gynge. Topkvalitet, gode priser og 10 års garanti. Det sjove begynder i Wickey-Shop!
Kontaktuppgifter
Franz-Savels-Straße 69, 52538, Gangelt, Tyskland
- +44 (0)330 8080 240
- info@wickey.dk
- wickey.dk
2,8
Medel
450 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
5 star rating for a 5 star service
This website has been absolute BEST children's stuff! I live in Kenya and have just ordered an item - to ensure prior arrangements for having it shipped down, I contacted someone from the team who responded so timely and answered everything I needed. Thank you for an incredible service so far. Cannot wait to receive my item!
27 januari 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your enthusiastic feedback! We are delighted that you are so convinced of our products that you are even shipping them all the way to Kenya. We wish your family many wonderful moments with the new climbing frame. Your Wickey Team
Fint hjemmeside.
23 januari 2022
Omdöme utan inbjudan
Replacing climbing frame but with anchors this time.
We already had a wickey climbing frame, but it was knocked in the massive storm that hit Anglesey at Christmas. No anchors.... We love them so much we're buying another, with anchors this time. It's almost like an advert this review, sorry!
21 januari 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for sharing your experiece with us. We are sorry to read that your first Wickey climbing frame was blown away. We do advice our customers to always use the anchors not only to survive storms but for stability and safety in general. We are grateful that you have again chosen a Wickey climbing frame and we wish your family even more fun with this new one. Your Wickey Team
Quick and easy ordering process
Quick and easy ordering process. The product description had a lot of helpful information to assist us in making an informed decision on what product to purchase and what extras were required.
17 januari 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for rating the ordering process. We are glad you had a positive experience with us so far and we look forward to continue this for you. Wishing your family lots of fun with the product. Your Wickey Team
utrolig nemt at finde rundt på…
utrolig nemt at finde rundt på hjemmesiden. Masser af produkter at vælge imellem, samt fantastiske konkurrencedygtige priser.
Vi glæder os til at vores bestilling kommer hjem.
16 januari 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that our products appealed to you and that you found your way around our website easily. We wish your family a lot of fun with this purchase. Your Wickey Team
Quick and easy to order and great value
16 januari 2022
Omdöme utan inbjudan
Easy and convenient
Easy and convenient, excellent web site, user friendly
adaptable to personal choice
15 januari 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for rating the ordering process. We are pleased that you found your way around our website easily. We wish your family lots of fun with this purchase. If there is anything we can help you with, our customer service is at your disposal. Your Wickey Team
God og overskuelig hjemmeside
God og overskuelig hjemmeside. Fantastisk beskrivelse af produkterne. Man får lyst til at købe mere.
9 januari 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that we could convince you and wish you a lot of fun with our product. Your Wickey Team
No complaints at all!
Easy to use and navigate website. Products have always been reliable, well constructed and properly packaged for shipping. And most importantly the kids love them! No complaints at all. Will happily use again and again.
6 januari 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write a review. We are pleased that we could convince you with our products and our webshop. We hope you continue to enjoy our products. Your Wickey Team
Order
Using the website was quick and easy. The models of climbing frame were described well with measurements allowing us to choose the right frame for our space. Good to know we will have to drill the holes before purchasing. Just hope the delivery is successful. Fingers crossed the kids will love it
2 januari 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you have chosen us to shop with. Please do not hesitate to contact us through the contact form on our website in case of any questions or comments. We wish your family lots of fun with the climbing frame. Your Wickey Team
Great product - Lagoon Bed
Great products, good prices for the quality. Very easy ordering process, Well done Wickey!
26 december 2021
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback. We are pleased that you are happy with your buying experience from us. Wishing your family lots of fun with the products. Your Wickey Team
Very happy with price thank you
4 december 2021
Omdöme utan inbjudan
Easy to navigate website and a very…
Easy to navigate website and a very simple order process. Will wait to update on product.
2 december 2021
Omdöme utan inbjudan
Godt produkt kom som aftalt
1 december 2021
Omdöme utan inbjudan
Such a great choice and endless…
Such a great choice and endless combinations. Really good quality and I have no doubt it'll last he guaranteed 10 years
28 november 2021
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that we could convince you of our products. We wish your family many years of joy from this purchase. Your Wickey Team
Wickey Smart Sparkle til mit barnebarn
Wickey Smart Sparkle til mit barnebarn
Det har været en fornøjelse opstille legetårnet ud fra den meget grundige instruktion og stykliste. Alt har passet fint sammen og træ og tilbehør har været af god kvalitet. Jeg kan varmt anbefale Wickeys legeredskaber
Venlig hilsen
Kristian
27 november 2021
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write a review. We are pleased to read that you enjoyed the assembly of the playground equipment. That completes the overall experience of the product. We wish your granddaughter a lot of fun. Your Wickey Team
Super hurtig levering og god service
Super hurtig levering og utrolig servicemindet. Da vi manglede et bræt til vores legetårn, som desværre var bortkommet under levering blev der asap sendt et nyt bræt til os.
Vores datter elsker sit nye legetårn :)
26 november 2021
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you are satisfied with both the delivery and our service. It goes without saying that we solved the problem with the missing plank immediately as this was our fault. We are pleased that your daughter is thoroughly enjoying her play tower. Your Wickey Team
The kids love it ❤️
We're super happy with the result. It looks super nice and the kids love it ❤️
I'm only giving 4 stars, because it seemed easier to assemble, than it really was.
The quality of the product is good, and it was delivered super fast.
25 november 2021
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are sorry that the assembly did not go as easily as expected. Fortunately, it is now up and running and we wish the kids plenty of fun with it. Your Wickey Team
Fast delivery and easy instructions.
25 november 2021
Omdöme utan inbjudan
Excellent webshop experience
Excellent webshop experience, quick delivery, high quality playground.
25 november 2021
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback. We are happy that you are completely satisfied about your buying experience with us. We wish your family lots of fun with the playground. Your Wickey Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.