Very disappointing customer service. We purchased a FruityForest Fun XXL playset for approximately DKK 5,000. Several of the wooden boards delivered do not match the parts required in the assem... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gode muligheder for at vælge det rigtige hus der passede os, samt mulighed for tilpasning så det passede helt ind i vores have pakken kom fint pakkede ind med en god vejledning, med nogle få ven... Se mer
Vi købte for halvanden måned siden et legestativ til haven. Vi lavede nogle ekstra tilvalg. Leveringen kom egentlig relativt hurtigt - men da vi kiggede det leverede igennem var der adskillige dele de... Se mer
We were looking for a climbing frame for LB birthday! Wickeys had a great range to choose from struggled to pick one but got there eventually (after having 5 in our basket 🙈😂) which was all on sale... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Kæmpe udvalg af legetårne med rutschebane og gynge. Topkvalitet, gode priser og 10 års garanti. Det sjove begynder i Wickey-Shop!
Kontaktuppgifter
Franz-Savels-Straße 69, 52538, Gangelt, Tyskland
- +44 (0)330 8080 240
- info@wickey.dk
- wickey.dk
2,8
Medel
450 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lige bestilt
Vi har lige bestilt et tårn vi glæder os rigtig meget til at stille op i vores baghave.
Syntes de har et flot udvalg og vi glæder os til produktet ankommer.
9 april 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. It makes us happy that one of our play towers will be adorning your backyard. We wish your family a lot of playtime fun. Your Wickey Team
Easy purchase and straightforward…
Easy purchase and straightforward transaction. Discount code was very easy to work. I cannot wait for it to arrive ready for the summer.
2 april 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for for your feedback and for purchasing with us. On to summer with new and sunny adventures ahead! Your Wickey Team
nem hjemmeside
nem hjemmeside, men masser af muligheder til en fornuftig pris.
grunden til de ikke får 5 stjerner at man skal købe sikerhedsanker ud over legetårnet
2 april 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. The safety of your children is a top priority when it comes to a play tower.
It is no problem if you do not want to order our anchors but prefer to use other anchors. The most important thing is that the play equipment is firmly anchored to the ground. We produce and test our anchors ourselves, so we know the quality and can therefore guarantee it. We hope for your understanding. Your Wickey Team
We have just moved house and now have a…
We have just moved house and now have a big enough garden for our 3 little monsters. A quality climbing frame was towards the top of our list and we found the range of options on the Wickey website really helpful, the selection was easy and the price comparable. We are looking forward to lots of fun days in the sun.
31 mars 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are delighted that a Wickey product will be part of your new garden. The children will surely have a great time here. Here's to many wonderful sunny adventures in a new backyard! Your Wickey Team
Customer service 10/10
Customer service had huge knowledge of products when I had questions and made me feel very comfortable in the information I needed to know. Fantastic prices, all reviews look great too.
31 mars 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback and your purchase from us. We are so happy that you are pleased with our provided service. We, at Wickey strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Your Wickey Team
Quick and easy order - clarity required on swing colour.
Ordering was easy and quick. The only criticism I have is that it was not very clear what colour swings I will be getting with the climbing frame. There was an option to pay extra to choose, but it was not clear what the default option was and I have gambled that it was the same as what was shown in the picture. I was able to choose the slide colour so hopefully they will match the swings too. Overall, good website and buying experience.
29 mars 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write a review. We are sorry that it is not entirely clear what colour swing seats are included as standard. This is indeed as indicated on the photos. We wish your family a lot of fun with the playtower. Your Wickey Team
Highly recommender
Very easy to make an order. Loads of very nice stuff to choose from. Looks like quality items. Recommended
29 mars 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback and your purchase from us. We are pleased that our products caught your attention and that you found the ordering process easy. That is exactly what we are aiming for. Wishing your family lots of fun with the product you chose. Your Wickey Team
Med muligheden for at vinde købsbeløbet…
Med muligheden for at vinde købsbeløbet tilbage, ved at afgive en anmeldelse på trustpilot, så kommer der hermed en sådan. Jeg har tidligere læst trustpilot kommentarer fra Wickey, så er skeptisk og håber på at blive positivt overrasket. Da jeg alligevel vælger at købe et wickey legetårn, så skyldes det mangler på tilsvarende alternativer.
Jeg synes personligt at det er problematisk at wickey lokker en til at lave anmeldelser inden varerne er ankommet, ved at lokke med en mulighed for kontant fortjeneste herved.
Derfor vil denne anmeldelse alene basere sig på deres hjemmesides opbygning, informationsniveau og udvalg af forskellige modeller. Som jeg vurderer til 4 stjerner.
Deres skjulte gulerod for en positiv anmeldelse så tidligt i processen trækker dog minimum én stjerne ned.
Denne anmeldelse vil blive fulgt op senere, når varerne er samlet og kvaliteten af legetårnet er vurderet.
28 mars 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write this review. We are afraid there has been a misunderstanding. We ask our customers to rate their order process from us and not the product itself. We do this, to get feedback from our customers in case there are points of improvement for us in the process of placing an order. We apologize if this came across the wrong way. In case you have any further comments or questions, please do not hesitate to contact our customer service, they are gladly at your disposal. Your Wickey Team
Cannot wait to see my boys face
So far, website etc was very easy - order has been placed and cannot wait to receive.
27 mars 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. Your son is awaiting a very exciting surprise, we assure you that he will love it! Wishing you and your son lots of fun with the new product. Your Wickey Team
Fede produkter :)
Fede produkter :)
Glæder os til at få vores legetårn
27 mars 2022
Omdöme utan inbjudan
Website easy to navigate
Website easy to navigate. Simple to compare products. Would be helpful if you could compare more products on one screen.
27 mars 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. Your comment will be forwarded to the responsible department, thank you. Wishing you lots of fun with your order. Your Wickey Team
Clear options and simple order process
27 mars 2022
Omdöme utan inbjudan
Great choice of play equipment and a…
Great choice of play equipment and a really easy website to use. The discounts at the time of purchase were too good not to take advantage of
26 mars 2022
Omdöme utan inbjudan
Climbing frame
We were looking for a climbing frame for LB birthday! Wickeys had a great range to choose from struggled to pick one but got there eventually (after having 5 in our basket 🙈😂) which was all on sale plus extra money off with there spring code so definitely got a great buy😊 was easy to navigate through the site and buying was simple! Would defo recommend cant wait to see my sons face on his birthday 😁🥳
25 mars 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your nice review. We are delighted that you have decided to give a Wickey product as a gift to your sons birthday. We wish your son a great birthday and lots of fun playing on his new climbing frame. Your Wickey Team
Great
Other than a slight problem with ordering by debit card and having to use PayPal instead the ordering process was simple enough, can't wait for this to be delivered our son is going to love it
25 mars 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your feedback and your purchase from us. We are very sorry that their occured an issue during your payment process. Luckily you were able to solve it in a different way. Wishing your family lots of fun with the product once it is delivered. Your Wickey Team
Very easy to use website and a great…
Very easy to use website and a great selection. Competitive prices. Only website I found equipment that ticked every need without having to do add-ons that quickly increased the price
24 mars 2022
Omdöme utan inbjudan
Svar från Wickey GmbH & Co. KG
Dear customer, thank you for your positive words about our website. We are pleased that you found exactly what you were looking for in our assortment. We wish your family a lot of fun with this purchase. Your Wickey Team
Nemt at bestille på hjemmesiden
Nemt at bestille på hjemmesiden. Beskrivelser har god information og man kan nemt forsillle sig hvad man få for prisen.
21 mars 2022
Omdöme utan inbjudan
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