Whiskyonlinecy Omdömen 

61
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely excellent service. The team was responsive, professional, and genuinely thoughtful throughout the process. They did not simply provide tracking information—they also sent photos to confir... Se mer

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Betygsatt 5 av 5 stjärnor

My new Overseas best place to buy bottles of Scotch! I'm experienceing whiskyonlinecy.com has the best prices and lowest shipping cost tp me here in California. Great customer support and A+++ packa... Se mer

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Betygsatt 5 av 5 stjärnor

I have enjoyed an excellent local brandy during my holidays on Cyprus. Took a bottle back home and tried to purchase again online later. There is very few shops who sell this, one of them Whiskyonline... Se mer

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Betygsatt 5 av 5 stjärnor

Shortly after placing an online order, I received emails and photos of my bottle being packed and prepared ready for shipping. The tracking number I received allowed me to keep an eye on its progress... Se mer

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Företagsinformation

  1. Alkoholbutik
  2. också i
  3. Grossist av alkoholhaltiga drycker

Skrivet av företaget

"CrossroadCava & Whiskyonlinecy currently stocks over 1500 whisky of which are Old, Rare and Discontinued Since Malts, Blended Malts, Blended whisky. Bourbon whiskey, Grain whisky, Irish whiskey, Japanese whisky, Taiwan whiskey, India whiskey, Belgium whiskey. We also have Vodka, Gin, Rum & Cachaça, Wine & Champagne, Brandy & Cognac, Tequila, Liqueurs, Aperitif & Vermouth, Sherry and Port, beers and many more."


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

61 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(61)

15 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

A faultless service for my wedding in…

A faultless service for my wedding in Cyprus. Very helpful and accommodating. Supplied all I needed and worked out a good return plan too. Thoroughly recommended

18 juni 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Bride & Groom,

Thank you so much for your kind words! We’re absolutely delighted to hear you found our service faultless, it's wonderful to know that our team was helpful and accommodating throughout.

It was our pleasure to ensure you had everything you needed and to coordinate a smooth return plan. Making your wedding experience seamless and stress-free is what we strive for.

Your recommendation means the world to us. We’re honoured to have been a part of your special day and wish you a lifetime of happiness together!

Best regards,
CrossroadCava & whiskyonlinecy team

Betygsatt 5 av 5 stjärnor

Amazing Company. Top Notch

First time using this company as I was looking for a few rare limited edition Jack Daniel’s bottles and was doing a google search and came across this website.

They had a very good selection of rare whisky bottles so decided to give them a try after reading some reviews.

Make a purchase and received an email confirming my order. I was then sent a email with pictures of the actual bottle and box that was being sent and was asked if I was happy with them so they could proceed with the packing process with I confirmed.

The next email I received was with pictures with it packed and showing my name, address and other relevant shipping labels. Also provided was the name of the courier they were using to send it with, along the tracking number.

Tracked my parcel all the way to UK London which only took about a week before arriving.

Upon arrival I could see the parcel was very well packaged and have to say they wrapped it in such a way that the box and bottle could not get damaged whatsoever which I was very impressed considering where it came from, not one single mark.

I can say I highly recommend this company to anyone thinking of purchasing from them and give them 10 out of 10.

Thanks again and will be putting another order in very soon.

26 maj 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Trevor

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you were satisfied with our service, from the selection of rare bottles to the careful packaging and delivery process. It's always a pleasure to know that our efforts to ensure the safe arrival of your purchase are appreciated.

We take great pride in offering a smooth and transparent shopping experience, and your kind words truly mean a lot to us.

We look forward to your next order and will be happy to assist you in finding even more rare and limited edition whiskies. Feel free to reach out anytime for any questions or assistance!

Thank you again for your trust and recommendation.

Best regards,
CrossroadCava & whiskyonlinecy team

Betygsatt 5 av 5 stjärnor

I recently purchased four bottles of…

I recently purchased four bottles of Jack Daniel's Master Distiller, and I must say – everything was absolutely perfect from start to finish.

The communication was smooth and professional, with quick responses and clear updates throughout the process. The packaging was exceptional – each bottle was securely wrapped and protected, showing a real attention to detail and care. Delivery was prompt and exactly as promised, with no delays or issues whatsoever.

This was a five-star experience in every way. It's rare to find a seller who handles things this flawlessly – I will definitely be returning for future orders. Highly recommended!

6 juni 2025
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Ovidiu

Thank you for your fantastic feedback! We’re so happy to hear that your experience with us was seamless from start to finish. It’s great to know that you were pleased with everything, from our communication to the careful packaging and timely delivery of your Jack Daniel's Master Distiller bottles.

We truly appreciate your kind words and are thrilled to have earned your trust. It’s always our goal to provide a flawless experience, and we’re glad that we were able to deliver on that promise.

We can’t wait to have you back for your next order, and if there’s anything we can assist you with, please don’t hesitate to reach out.

Thanks again for recommending us so highly!

Best regards,

CrossroadCava & Whiskyonlinecy team

Betygsatt 5 av 5 stjärnor

Everything went smooth

Everything went smooth, I placed an order, asked for a specific delivery and everything went as I planned.
Thank you WhiskeyOnline

5 juni 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear FV

Thank you for sharing your experience with us! We’re so glad to hear that everything went smoothly and that we were able to meet your delivery request as planned. It’s always our goal to make the process as seamless as possible for our customers.

We appreciate your trust, and we look forward to serving you again in the future!

Thanks again, and don’t hesitate to reach out if you need anything else.

Best regards,

CrossroadCava & Whiskyonlinecy team

Betygsatt 5 av 5 stjärnor

Quick. Friendly. Informative. Great service

Shortly after placing an online order, I received emails and photos of my bottle being packed and prepared ready for shipping. The tracking number I received allowed me to keep an eye on its progress all the way to the UK where it was held up to pay an additional customs charge which I think actually took longer than it's initial trip from Cyprus. The bottle was well packed and in perfect condition. All in all very impressed with the service from the seller. If only Parcel Force and HMRC were this efficient. Recomended retailer. Impressed with the service. Would use again.

2 juni 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear jordan

Thank you for taking the time to share your experience with us! We’re thrilled to hear that you were impressed with our service, from the packing process to the updates provided along the way. It's great to know that your bottle arrived in perfect condition!

We also understand that the customs process can sometimes cause delays, and we truly appreciate your patience during that time. We're happy to hear that, despite that, the overall experience met your expectations.

Your kind words mean a lot to us, and we’re excited that you'd consider using us again in the future. We’ll be here whenever you need us for your next order.

Thanks again for your recommendation!

Best regards,

CrossroadCava & whiskyonlinecy team

Betygsatt 5 av 5 stjärnor

Great Shop – Professional and Reliable

I initially misunderstood the pricing on the website due to how VAT is applied based on location. After a helpful follow-up from the shop, I realised it was my mistake — the system does add the 19% VAT correctly when Cyprus is selected as the delivery or pickup location. Communication was clear, and the staff were kind enough to hold the item for me after a phone reservation. Great service and very professional. Thank you again!

5 maj 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Sammi

Just to clarify and avoid any misunderstanding:

€79.83 plus 19% Cyprus tax it is €95

The €79.83 price you saw online didn’t include Cyprus VAT. That’s because your IP address was from the UK, and since the UK is no longer part of the EU, the website displayed prices without tax. When Cyprus VAT (19%) is added, the correct total comes to €95 — which is what we explained to you over the phone before your visit.

When you called, we specifically asked what price you were seeing, as this kind of issue sometimes happens with non-EU visitors. We made sure to clarify that the correct in-store price was €95, and you agreed to that before coming to pick it up.

You also asked about tax-free shopping, and we explained that we don’t offer that option.

We understand this may have caused some confusion, but calling our pricing dishonest simply isn’t fair. The website adjusts pricing based on location and tax laws, and we were completely transparent with you from the beginning.

As for the mention of UK shipping, we only shared that as a helpful option, not as a sales pitch — just in case it was something you’d be interested in.

We truly value every customer and are always happy to explain or help. We’re sorry this left a bad impression, but from our side, everything was handled clearly and honestly.


Best regards,

The CrossroadCava & Whiskyonlinecy Team

Betygsatt 5 av 5 stjärnor

What an amazing place

What an amazing place. Found them online as was looking for a very specific (and quite rare bottle of Jack Daniels). Not only did they have what I wanted but they were very thorough to ensure it was exactly what I wanted (including sending me photos) and it was sent to me by UPS and delivered the next day. Now that is what I call service!!

24 april 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Paul

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. It's always our goal to provide excellent service, and we're glad that we were able to find the rare bottle of Jack Daniels you were looking for, and ensure everything was exactly to your satisfaction.

We truly appreciate your feedback, and we'll continue to strive to provide the best possible service for all of our customers. If you need anything else in the future, don't hesitate to reach out!

Thanks again for choosing us, and we look forward to serving you again soon.

Best regards,

CroosroadCava & whiskyonlinecy team

Betygsatt 5 av 5 stjärnor

Absolutely amazing service.

Absolutely amazing service.. ordered some rare Jack Daniels - pics were sent before shipping - packaging was superb (even the bottles inside the boxes had been protected) and arrived in UK within 4 days of ordering - over a weekend... The communication was very prompt...so impressed i have placed a second order - outstanding - thanks

31 mars 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Mark & Jules

Thank you so much for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with us. It’s great to know that our efforts in packaging, communication, and fast delivery have made a difference. We take great pride in making sure our customers receive their orders in perfect condition, and we're so glad you noticed!

We’re incredibly grateful for your second order and can’t wait to continue providing you with excellent service. If you need anything else, don’t hesitate to reach out.

Thanks again and enjoy your Jack Daniels!

Best regards,

CrossroadCava & whiskyonlinecy team

Betygsatt 5 av 5 stjärnor

Superb service

Superb service. Received pictures of the actual products before they were sent. Very safely packed and arrived promptly.

28 februari 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear MM

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Ensuring safe packaging and prompt delivery is our priority, and we’re glad you were happy with the service. We look forward to serving you again

Best regards,
CrossroadCava and Whiskyonlinecy team 🥃

Betygsatt 5 av 5 stjärnor

Helpfull

Helpfull , great price , well packaged , fast to send 10/10 service

19 februari 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Luke

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with your purchase. Our goal is to ensure communication and provide professional service, so it’s wonderful to know that everything went smoothly with your order. If you ever need assistance in the future, don’t hesitate to reach out. We truly appreciate your support and feedback!

Best Regards

CrossroadCava & Whiskyonlinecy team

Betygsatt 5 av 5 stjärnor

Perfect every time

I've been using this store 3 times a year for 5 years and they have delivered perfectly 👌 and quickly every time. Within 20 minutes of placing and order I get photo confirmation via email of my order. FANTASTIC SERVICE

8 februari 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Jon

Thank you so much for your continued trust and loyalty over the years! We're thrilled to hear that you've had such a positive experience with our service. It’s great to know that the quick order confirmations and timely deliveries meet your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

Best Regards

CrossroadCava & Whiskyonlinecy team


Betygsatt 5 av 5 stjärnor

Great servise with really good packing

Great servise with really good packing
Thank you very much

1 januari 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Moran Zafrani

Thank you for sharing your opinion after ordering from our eshop. We are glad that we managed to earn your 5* rating and we hope that we will be able to serve you again in our shop or eshop in the future.

Best wishes,

Crossroad Cava & Whiskyonlinecy

Betygsatt 5 av 5 stjärnor

2nd Time best experience

This is my 2nd time ordering by Whiskyonlinecy, like my first review, it's still one of my favorite online whisky site.
True attention, good service, fast international service without any problem
I'm for sure will keep doing business with them

4 januari 2025
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Arturo

Thank you for your amazing feedback and for choosing us again! It means so much to hear that we remain one of your favorite online whisky sites. We’re glad you’ve been happy with our service, attention to detail, and fast international delivery.

Your continued trust and support motivate us to keep delivering the best experience possible. We look forward to serving you again soon!

Warm regards,
The CrossroadCava & Whiskyonlinecy Team

Betygsatt 5 av 5 stjärnor

Wonderful service

Wonderful service. Great choice and meticulous packing. I definitely recommend this shop. They even go an extra step to make sure everything is packed as it should be and approved by me before shipment was released.

24 december 2024
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Marko

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our service and appreciated the care we put into packing your order. Ensuring your satisfaction every step of the way is our top priority, and your kind words mean the world to us. We look forward to serving you again in the future!

Best regards
CrossroadCava & Whiskyonlinecy 🥃

Betygsatt 5 av 5 stjärnor

really happy to order and receive!

really happy to order and receive!

I ordered again here.

The shopper send me the package pictures before they send to me.
I could know how the baggage come, to come out safely arrived or not.
I received the baggage with no damage, 'cause of careful packing.
Really professional job, quick and sure.

Now I'm enthralled with their jobs.

18 december 2024
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Kazuya Ishizeki

Thank you so much for your kind words and thoughtful feedback! We’re delighted to hear that you had such a positive experience with us. Ensuring your order is carefully packed and arrives safely is our top priority, and we’re thrilled that our efforts met your expectations. It’s wonderful to know that the photos we provided before shipping gave you peace of mind. Your satisfaction and trust mean the world to us, and we look forward to serving you again in the future!

Best wishes, CrossroadCava & Whiskyonlinecy team

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service: the ordered product was delivered quickly and was packaged extremely carefully. Through the entire process of ordering and delivery I get more emails and foto's from the company to inform me about the status of my order. Very kind personal service, I felt myself almost in the physical shop in Cyprus, which is I think an extraordinary experience if you buy something online.

16 december 2024
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Orsi

Thank you so much for your thoughtful feedback! We’re thrilled to hear that you had such a positive experience with our customer service and delivery process. Keeping you informed every step of the way is important to us, and we’re glad you appreciated the updates and care we put into packaging. It’s especially wonderful to know that our service made you feel like you were visiting us in person in Cyprus—what an amazing compliment! We look forward to serving you again in the future.

Warm regards,
CrossroadCava & Whiskyonlinecy team

Betygsatt 5 av 5 stjärnor

Trustfull webshop

I saw something online on this webshop, I was not sure if a could buy something and get it in Holland, I send a email asking, they reply for sure, so I try it and bought something for my collection.
Buying Procedure very easy, but the attention of the manager and coworkers, outstanding, best service ever, showing package, sending receiving in less than 5 day, without any problems.
Sure I'm going to keep doing business with them.
Thanks for such wonderful experience

25 november 2024
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Marcano

Thank you so much for sharing your experience with us! We’re delighted to hear that everything—from our communication to the fast delivery—met your expectations. Our team works hard to provide outstanding service, and it’s incredibly rewarding to know we’ve made a positive impression.

We’re so glad the buying process was easy for you and that your package arrived safely and quickly, we truly appreciate your trust and support!

We look forward to serving you again soon.

Best regards CrossroadCava & Whiskyonlinecy team 🥃

Betygsatt 5 av 5 stjärnor

Brilliant company

Put in my order with this company on a Monday and received it to Ireland the following Monday.Absolutely great company and will definitely be dealing with them again

11 november 2024
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Joe

Thank you so much for your wonderful feedback! We’re thrilled to hear that your order arrived promptly and that you had a great experience with us. It’s our goal to make every shopping experience as smooth as possible, and we’re glad we could deliver that for you. We look forward to serving you again soon!

Best wishes,

Crossroad Cava & Whiskyonlinecy

Betygsatt 5 av 5 stjärnor

I cannot praise this company enough - 3 days from Cyprus to UK!

I cannot praise this company enough. I have been using them for the last 5 years and they have always come up trumps. My latest order was made on Wednesday 16th of October and made it all the way from Cyprus to UK delivery on Saturday 19th. They are always courteous and helpful. Great company - thoroughly recommended.

19 oktober 2024
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Alan

Thank you so much for your kind words! We truly appreciate your continued trust and loyalty over the past five years. We're thrilled to hear that your latest order reached you so quickly from Cyprus to the UK. Providing excellent service and timely deliveries is always our goal, and we're glad we could meet your expectations. It's wonderful to know that you've had consistently positive experiences with us, and we look forward to continuing to serve you in the future. Thanks again for recommending us!

Best regards
CrossroadCava & Whiskyonlinecy team 🥃

Betygsatt 5 av 5 stjärnor

Un magazin foarte serios

Un magazin foarte serios. Preturile bune, comunicare foarte eficientă, produsele au ajuns în stare perfecta chiar mai repede decât mă așteptam! Voi reveni cu siguranță!

17 oktober 2024
Omdöme utan inbjudan
Logotyp för Whiskyonlinecy

Svar från Whiskyonlinecy

Dear Romeo

Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our prices, communication, and delivery speed. We look forward to serving you again soon!

Best wishes,

Crossroad Cava & Whiskyonlinecy Team 🥃

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