I gave 3 stars before because of delivery taking so long not knowing what the issue was but when I tell you I received my order and the comfort of the lenses is a 10 star value! I'm definitely orderin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We ordered and were given an expected ship date of 2 weeks. We never received an order confirmation via email, so all I had was my PayPal receipt. 10 days after our order, the website showed it was... Se mer
I have already tried 4 pair of lenses and every one of them were great! Super soft for my eyes, no problems with my vision except the lenses that fully cover the eyes, then you can't avoid having s... Se mer
THIS COMPANY IS A SCAM!!! Beware!!!! I ordered a big amount of lenses and according to their website and email they received the order and processed it. But I never got a shipping email oder tracking... Se mer
Företagsinformation
Skrivet av företaget
WhereColour: Where Colour Meets The Eye. The new cosmetics. History says colored contacts for occasions, we say colored contacts for every day. Minus the traditional markups, with new, colorful contacts every week. So forget occasions. Here’s to WhereColour colored contact lens for you.
Kontaktuppgifter
3,2
Medel
79 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Comfort level is 10+ stars!!!
I gave 3 stars before because of delivery taking so long not knowing what the issue was but when I tell you I received my order and the comfort of the lenses is a 10 star value! I'm definitely ordering again!!!!!
25 februari 2022
Omdöme utan inbjudan
I will never order s*** from this so called “company” SCAM
I will never order s*** from this so called company it’s bs! I have not received an email, a refund, a tracking number or MY CONTACTS! I will be contacting my bank on this scam!
18 januari 2022
Omdöme utan inbjudan
Svar från WhereColour
Hi Michelle! I'm really sorry for the bad shopping experience and we are trying to get in touch with you to solve this problem. Could you please give me your email on Trustpilot? We really hope to solve this problem and please give us a chance to make up to you!
Hope you a great day!
I ordered mid January
I ordered mid January, and i am just now getting an email about this? this is a load of bs. it has been 4 months since i placed my order and you took the money. I will not recommend this site to anyone.
20 maj 2021
Svar från WhereColour
Hi! Thank you so much for your review and we are really sorry for all the inconvenience. Our store was closed for several months because of covid and we tried to ship most of the orders and refunded the rest of them. Your package might be lost during shipping and since we were closed, we couldn't track it or get your email.
We are really sorry for all the inconvenience we've brought you and since now we are opening the store again, we would like to make up to you by either giving you a refund or sending you your order with double lenses. Our agent will send you an email today and please feel free to tell her your need from us!
Thank you again for your comment and hope you are having a really nice new year!
Svar från WhereColour
Hi sara! We are really sorry for the waiting and our agent will get in touch with you today and please feel free to tell her your need! We would like to make up to you by either giving you a refund or sending you your order with double lenses you want. Thank you for your comment and please give us another change to make up to you ;)
I placed an order
I placed an order. 2 pairs of contacts and a case. I paid and everything back in February and never got them. Then I got an email from y'all saying the website was no longer operational. Y'all stole my money. Horrible service. I didn't even get a refund.
14 maj 2021
Svar från WhereColour
Hi Royce, we are really sorry for the disappointment and our agent has already send you an email about the solutions. Please let her know what you need and she will try to help you out. We really appreciate that if you could give us the second chance and hope all go well with you <3
i didn’t even receive the package..
13 maj 2021
Svar från WhereColour
Hi Andrew! We are really sorry for the delay and our agent has already send you an email and offered solutions to solve this problem. We really hope that you could offer us a second chance to make up to you and hope you a really nice day!
DON'T DO IT BAD ALL THE WAY!!!!
I have ordered from here and still have not got what I order I tried to email and nothing.
6 maj 2021
Svar från WhereColour
Hi Mary! Thank you so much for your order and we are really sorry for all the inconvenience we've caused. Our agent has already send you an email to solve this problem and hope you could reply and give us a chance to make up to you. Thank you again and hope you a really great day!
No items and no refund. SCAM!!
The company stopped sending shipments a few days after I made an order. I emailed, asking when it would be sent out and if I would get a refund if it didn’t. It took them months to reply and they basically said I’m s*** out of luck. I won’t be getting my items or my money back. Scam scam scam!! Don’t make the mistake I did!!
6 maj 2021
Svar från WhereColour
Hi Zoe, we're really sorry for the inconvenience we've caused and our agent has already send you an email to solve this problem. We could offer you a refund now or send you a new package with extra lenses if you want. We truly hope to solve this problem for you and hope you could give us a change to make up to you and reply.
Thank you again for your order and hope you a great day!
Ordered and waited for months
Ordered and waited for months. Turned out they cant send it to my country. Instead of writing me an email about it and giving me a refund, i had to contact them myself. After months of waiting and finally writing to them, they tell me they cant ship it to my country and said theyre gonna give me a refund which i still haven't got. Would not reccomend this site.
5 maj 2021
Svar från WhereColour
Hi Emilija, we are truly sorry for the waiting and the bad shopping experience we've offered. We closed our store last year because of COVID-19 so our customer service was closed as well. We will send you the refund now and have already sent you an email about the solutions.
Thank you again for your order and hope we could still have you as our customer when the COVID-19 is over and all shippings go back to normal.
Hope you a great new year!
ignored my emails and dms
ignored my emails and dms then got an email saying that the company had closed without even offering a refund
5 maj 2021
Don’t throw your money in the trash!!!!!!
The product I ordered was never received. It’s been at least two or three months since I placed the ordered. I requested a refund about a month ago and still haven’t received that either. I have not heard anything from the company since I got confirmation of the order being placed. Keep your money. Don’t order from this company, unless you have plenty of money to throw away.
5 maj 2021
Awful.
Ordered in February - it is now May 5th. Never received my order. I've tried contacting via email, DMs, etc. and have heard nothing back. This company is a scam, do not order from them. Order from TTDeye or HoneyColour.
5 maj 2021
Omdöme utan inbjudan
I never received my order
I never received my order. The website was gone & all emails have went unanswered
5 maj 2021
Late late late late delivery
I ordered my stuff three months ago, then when I returned to website, it says that they are close because covid. I totally understand that, but, I ordered it at the least 4weeks ago before you guys mentioned that! I send out three email and you guys only reply the first one. Now, I can’t even see any shifting information.
5 maj 2021
Svar från WhereColour
Hi Yuxin, thank you so much for your comment and our agent has already send you a email to offer our solutions. We would appreciate it if you could give us a chance to make up to you and hope you are having a wonderful time in the new year!
I ordered 2 pairs of contacts MONTHS…
I ordered 2 pairs of contacts MONTHS AGO and I still have not received them! DO NOT BUY FROM THIS COMPANY!! I have asked for my money back and they send an auto generated response saying they're no longer in business. Terrible way to do business!
5 maj 2021
It takes so long to receive my order…
It takes so long to receive my order and I still don’t think I have gotten it
1 april 2021
Poor communication
We ordered and were given an expected ship date of 2 weeks. We never received an order confirmation via email, so all I had was my PayPal receipt. 10 days after our order, the website showed it was shut down due to COVID, but we were advised to email them for order status.
I sent 2 emails: 2/26 & 3/10, and never received any response. Our order arrived around 3/20.
1 april 2021
I didnt receive item until like 3…
I didnt receive item until like 3 months later and the product wasnt even a colour
1 april 2021
!!!!!!SCAM!!!!!!
THIS COMPANY IS A SCAM!!! Beware!!!! I ordered a big amount of lenses and according to their website and email they received the order and processed it. But I never got a shipping email oder tracking Information! After 2 month of waiting I asked the customer service but never got a reply! By now i sent many more emails to the customer service and even wrote them on instagram but no reaction!!!!!! Lost money and time!
30 mars 2021
Detta är Trustpilot
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