We looked at maybe 6 or 7 platforms before going with them because we needed something that wouldn't eat into what we charge clients, and the fact that there's no markup on Meta's messaging fees was t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Setup the appointment booking on WhatChimp and honestly it's taken so much back and forth out of my day. Clients pick a date and time through WhatsApp instead of calling or sending emails I have to re... Se mer
We were on wait before and honestly the fees kept adding up because they charge extra on top of what Meta already charges. Someone told us about whatchimp and we tried it, turns out there's no markup... Se mer
I send weekly updates to about 200 clients and whatchimp lets me do that without my number getting flagged. Found it on Google, tried it, the broadcast feature does exactly what I need. Simple enough... Se mer
Företagsinformation
Skrivet av företaget
#1 Official WhatsApp Marketing Platform for Businesses. Trusted by small businesses & large enterprises across 90+ countries.
Kontaktuppgifter
30 N Gould ST STE R, 82801, Sheridan, USA
- +15557506003
- support@whatchimp.com
- whatchimp.com
4,7
Utmärkt
39 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This platform offers.
This platform offers seamless WhatsApp integration with Google Sheets in a way that actually feels practical for a small team. Every time someone talks to the chatbot, their details are saved in a structured way instead of being buried in message history. My ops guy just filters the sheet, prioritises hot leads and assigns owners, and the agents see everything in the shared inbox. It feels like we finally moved from manual hacks to a normal workflow.
7 januari 2026
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Thank you so much for your feedback. We will continue to make our platform and your experience better :)
Team learned it very fast.
Team learned it very fast. Most of them are not tech people, but they were comfortable with the inbox after one day of use
30 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Thank you so much for your feedback. We will continue to make our platform and your experience better :)
After a few weeks.
After a few weeks, the best compliment I can give is that nobody talks about it anymore. The team just uses it, customers get their replies, and I only think about it when I want to quickly check a few conversations. It has slipped into the background in a good way, which is what you want from infrastructure like this.
30 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Thank you so much for your feedback. We will continue to make our platform and your experience better :)
From a manager’s point of view.
From a manager’s point of view, it’s just easier to see what’s going on now. I can open the inbox, see open conversations, and skim through a few chats without asking anyone to send screenshots. The tool doesn’t feel heavy or complicated, which is exactly what we needed.
6 januari 2026
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Thank you so much for your feedback. We will continue to make our platform and your experience better :)
It is really helpful that my remote.
It is really helpful that my remote team can all answer from their laptops and I can still see what’s going on. If someone is stuck on a tough chat, I just open the conversation, read the history and add a note for them. We used to forward screenshots in a group chat; now everything is just “there” in one place.
30 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Thank you so much for your feedback. We will continue to make our platform and your experience better :)
I find the shared inbox the biggest.
I find the shared inbox the biggest win. Before this,we had two phones on the reception desk and nobody knew who had replied to whom.Now any of us can open a chat, see what was said earlier (including what the bot replied),and just continue the conversation. It feels normal, not techy which is exactly what my team needed.
30 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Thank you so much for your feedback. We will continue to make our platform and your experience better :)
This platform offers seamless.
This platform offers seamless WhatsApp integration with Google Sheets in a way that actually feels practical for a small team. Every time someone talks to the chatbot, their details are saved in a structured way instead of being buried in random message history. My ops person filters the sheet, prioritises hot leads and assigns owners, and the agents see everything in the shared inbox. It’s simple, but it makes our whole workflow feel a lot more grown-up.
30 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Thank you so much for your feedback. We will continue to make our platform and your experience better :)
I love its ability to create chatbots
I love its ability to create chatbots that don’t just answer questions but actually feed structured data into our systems. For one of our campaigns, the bot asks three qualifying questions, checks the answers, and then sends everything through a webhook into n8n, which assigns a salesperson and sends an internal Slack alert. From the outside it looks like a simple WhatsApp chat, but backstage it’s doing the work of two people.
11 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Raffaela, thank you so much for sharing this. It is amazing to hear how you’re using the chatbot not just for basic replies, but as an actual data engine that feeds structured information into your systems. The way you described it is perfect: a simple WhatsApp chat on the outside, but a powerful automated workflow running in the background.
We love knowing that your qualifying questions, webhook connection, and n8n automation are helping assign salespeople and notify your team instantly. That kind of smooth backend coordination is exactly what we wanted businesses to be able to achieve without needing ten different tools or manual effort.
I love its ability to create different
I love its ability to create different chatbots for different parts of the business. We have one flow for new leads, one for existing customers, and one for service issues, and they all end up in the same inbox with clear tags. Agents know exactly what they’re opening before they even reply. It keeps everything moving without making us learn ten different tools.
8 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Jonathan, thank you so much for sharing this. It is really great to hear how you are using different chatbots for different business needs and still keeping everything organized in one inbox. That balance of flexibility and simplicity is exactly what we wanted teams to experience.
We’re glad the clear tagging and structured flows are helping your agents instantly understand the type of conversation they are opening. When teams know the context before replying, it saves time, reduces confusion, and makes customer interactions smoother.
I was worried my team would resist
I was worried my team would resist switching from normal WhatsApp, but they actually picked this up in a day. Now they can see who is already talking to a customer, leave internal notes, and transfer chats without any drama. It feels like moving from a messy group chat to a proper workspace.
3 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Amelia, thank you so much for sharing this. Change is never easy, so it truly means a lot to hear that your team adapted so quickly after switching from normal WhatsApp. Knowing they were able to pick things up in a day is exactly the kind of smooth transition we aim for.
We’re really glad that features like seeing who is already handling a conversation, leaving internal notes, and transferring chats have made collaboration easier instead of stressful. That comparison you made, from a messy group chat to a proper workspace, is honestly one of the best ways to describe what we want businesses to feel when they start using the platform.
Thank you again for taking the time to write this review and for trusting us with your team’s communication. We’re always here if you ever need support or want to explore more features.
We mainly needed something to handle
We mainly needed something to handle support queries from our Shopify store and this did the job well. Order status, refunds, delivery updates – all in one thread instead of scattered emails. I do wish there were a couple more “ready-made” flows for ecom so I wouldn’t have to think about the logic, but once we set them up they’ve been running fine.
2 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Luca, thank you so much for sharing this experience. It is great to hear that the platform has helped you manage Shopify support queries more smoothly, especially with order status, refunds, and delivery updates staying organized in one conversation instead of being scattered across multiple channels. That kind of clarity is exactly what we aim to provide for ecommerce teams.
We also really appreciate your honest feedback about ready-made ecommerce flows. You are absolutely right that having more pre-built templates can make things even faster for busy store owners, and this is something our team is actively working on. The good thing, as you mentioned, is that once the flows are set up, they continue running reliably without needing constant attention.
Thank you again for trusting us and taking the time to write this review. If you ever need help optimizing your flows or exploring new automation ideas, our team is always here to support you.
I handle digital marketing for a clinic
I handle digital marketing for a clinic and this platform made appointment reminders ridiculously easy. We set up simple flows for booking, rescheduling and follow-ups, and patients actually respond. The staff loves that all chats are in one place instead of three different phones on the reception desk
4 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Minna, thank you so much for sharing this experience. It is really great to hear how well the platform is working for your clinic. Appointment reminders, reschedules, and follow-ups are exactly the kind of practical use cases we love seeing because they make a direct difference in daily operations and patient communication.
We are especially happy to know that your team enjoys having everything in one place instead of managing multiple phones. That central inbox experience is something we built very intentionally for busy front-desk and support teams, so it is wonderful to hear it has helped your staff.
Thank you again for trusting us and for taking the time to write this review. Our team is always here if you ever need support or want to explore more possibilities.
This was our first time using the
This was our first time using the official API, so I was honestly expecting a headache. It was actually simpler than I feared. Onboarding calls were clear, the videos helped, and support didn’t rush us when we got stuck. You do have to be a bit patient during the Meta verification process, it’s not “one click and done,” but once that part was over the day-to-day usage has been easy.
3 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Sheniqua, thank you so much for sharing this experience. Since this was your first time working with the official WhatsApp API, it really means a lot to hear that the process felt smoother than expected. Our team puts a lot of effort into making onboarding calls clear, creating detailed videos, and making sure support takes the time to actually help instead of rushing through things, so it is great to know that helped you.
You are absolutely right about the Meta verification part. It does require a little patience because it is controlled by Meta, not something any provider can make “one click,” but once it is done, the everyday usage is meant to feel simple and reliable, and we are glad that has been your experience so far.
Thank you again for trusting us and for taking the time to write this review. We are always here whenever you need support.
We manage multiple brands under one…
We manage multiple brands under one roof, so having several numbers connected inside a single dashboard is a big win for us. Each team has its own number and inbox, but as an admin I can still see what’s happening everywhere. Performance is stable, broadcasts run when they’re supposed to, and agents say the interface is much easier than juggling phones.
12 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Bryan, thank you so much for sharing this. It is great to hear that managing multiple brands and numbers under one dashboard is making things easier for your team. That exact scenario is something we designed for, so it is really satisfying to know it is working well in a real multi-brand environment.
We’re also really happy to hear that performance has been stable, broadcasts are running smoothly, and your agents find the interface easier than handling multiple devices. As an admin, having visibility across teams without disrupting their workflow is something many businesses need, so it is great to know that has been valuable for you too.
Thank you again for trusting us and for sharing such a practical, real-world experience. Our team is always here if you ever need anything.
like that I can run campaigns
like that I can run campaigns, handle replies with my agents, and plug it into Google Sheets and automation tools without any coding. It feels like everything is built with small businesses in mind, not just big enterprises. The only thing I wish was better is the reporting visuals; the data is there, but a few more graphs and breakdowns would make it easier to show results to management.
8 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Amelia, thank you so much for sharing this feedback. It honestly means a lot to hear that you’re able to manage campaigns, collaborate with your team, and connect with Google Sheets and automation tools without needing technical skills. That has always been a big goal for us, to build something powerful but still friendly for real businesses and teams, not just large enterprises with developers on standby.
We’re really glad that flexibility and ease of use are helping you in your day-to-day work. Your point about reporting visuals is completely valid. The data accuracy is always our first priority, but you’re right that clearer visual dashboards and more breakdowns make it much easier to present results to management. The good news is that enhanced analytics and more visual reporting are already part of our ongoing roadmap, so your feedback aligns perfectly with what we are building.
Thank you again for trusting us and for giving such balanced, helpful feedback. We’re here anytime you need support.
We switched here from another big-name.
We switched here from another big-name provider mainly because of pricing. Paying only the official conversation charges instead of a big commission on top has already saved us a lot each month. Setup and number migration were smoother than I expected. The only slight downside is that there are so many options in the routing and roles area that the first setup session took a bit longer, but once we locked it in, we didn’t have to touch it again.
1 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Watson, thank you so much for taking the time to share this experience. We’re really glad to hear that switching over has already helped you save significantly by paying only the official WhatsApp conversation charges without any extra commission. That benefit is exactly why many businesses move to us, so it is great to know it is already creating real monthly impact for you.
It is also reassuring to hear that your number migration and setup went smoother than expected. Our team has worked hard to make that transition as stress free as possible.
We appreciate your honest note about routing and roles having many options. You are absolutely right. The system is powerful and flexible, which can make the first setup slightly longer, but once everything is configured properly, it rarely needs to be changed again. Feedback like this helps us continue improving onboarding guidance, docs, and UI to make it simpler while keeping the power intact.
Thank you again for trusting us and for highlighting both the value and real experience. Our team is always here if you ever need help in the future.
I’ve been using WhatChimp for a while now and I’m honestly impressed.
I’ve been using WhatChimp for a while now and I’m honestly impressed. The platform feels well thought out and things work without constant issues, which is rare with WhatsApp tools. What surprised me the most is the support. The actually reply, understand the problem, and help properly instead of sending generic answers.That alone saves a lot of time and-frustration. For what you pay, the value is crazy. No hidden charges, no nonsense, and you get features that other tools charge a lot more for. It genuinely feels worth the money and not like you’re overpaying just to use WhatsApp for business.
2 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Logan, thank you so much for sharing this! Hearing this from someone who has actually spent time using the platform genuinely means a lot to our whole team.
We’ve put a huge amount of thought into stability, reliability, and building features that truly help real businesses, so it’s great to know that reflects in your experience. Your words about our support team especially mean a lot. We always try to avoid scripted responses and focus on actually understanding and solving problems.
We’re also glad you appreciated the transparent pricing and value. No hidden charges, no unnecessary markups, just real features at a fair price.
Thank you again for trusting us and taking the time to write this review. We’re always here whenever you need support 😊
Initial issues, but resolved in the end
I initially had quite a few problems getting everything set up, and it took much longer than expected. Support was slow at first, which made the process frustrating.
However, they eventually helped me properly over the a call, and we managed to sort everything out. Since then, the software has been working fine, and I can now see that it has great possibilities once it’s set up correctly.
9 december 2025
Omdöme utan inbjudan
Svar från WhatChimp | #1 Official WhatsApp Marketing Platform
Thank you so much, Jens, for sharing this honest and thoughtful review. We truly appreciate your patience in the beginning and completely understand how frustrating it can feel when things take longer than expected.
We’re glad our team was able to personally get on a call, work through the setup with you, and make sure everything was running smoothly. It means a lot that you stayed with us through the process and could finally experience the real potential of the platform once everything was set up correctly.
We’re constantly improving our onboarding and response times so customers like you have a smoother experience from day one. If you ever need anything in the future, our team is always here to help.
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