Jason our account manager came to the rescue today when one of our trucks came across a terminal issue at local HGV services when they insisted we pay pump prices etc rather than paying with our card.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wex have taken time to understand our business and how we work. We also have been supported throughout the fuel price escalation with ongoing updates and haven't had overnight price increases unlike... Se mer
We have been using Wex for several years, they are consistent and fair in their pricing. We also enjoy collecting the Nectar points with this fuel card, as few other cards offer the rewards that th... Se mer
Aweful company to deal with, they have charged me twice for one transaction took over a month to get a refund Latest they took a penny more from my bank than the reciept stated it may only be a penn... Se mer
Företagsinformation
Skrivet av företaget
WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining business payments.
Kontaktuppgifter
London Bridge 1, SE1, London, Storbritannien
- wexeurope.com
4,3
Utmärkt
168 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Avoid this company at all costs.
Avoid this company at all costs.
They openly admit to charging more than the pump price and they will blame the customer for not noticing the weekly prices they give us, they expect us to call and report the incorrect price in order for them to rectify it.
They have also refused to reimburse the cost difference. If you call up as a new customer they say they guarantee a cost saving of at least 5p per litre than the pump price.
DO NOT USE THIS COMPANY.
18 oktober 2022
Omdöme utan inbjudan
Scam scam scam
This is one of the most rediculus experiences I had with possible savings of £180/year as they claimed. They could not open my account for 3 times and when it's confirmed to me by their advisor that I am accepted and can expect the card within few days, I have been given a call in few days and told that i need to pay deposit of £1000 in order to open my account. This is a clear scam. Be aware
16 augusti 2022
Omdöme utan inbjudan
20p over the pump price per litre
I thought we automatically got a discounted fuel price using the Wex cards but it turns out we are paying (and have been for some time) over £2 per litre. When I asked if we were maybe paying a surcharge at Morrisons petrol stations they said not, however the pump price is only £1.80 ish at the minute. The assistant wanted to put me through to sales to review the tariff but I don't like companies that take advantage until challenged. obviously we are cancelling the account.
9 augusti 2022
Omdöme utan inbjudan
Extramely disappointed with Wex as they…
Extramely disappointed with Wex as they still charging us for tracker that have being removed from vehicle 2 years ago, constant problems with login in and was told by them it is my fault. Their staff doesn't reply to email and apparently the called us but can't provide proved that they rang us. Very disappointed after years of using their service
Izabela
8 juni 2022
Omdöme utan inbjudan
Very disappointed in WEX
Very disappointed in WEX. We have a number of fuelcards for our transport business. WEX are consistently the most expensive each week. We have had promises both verbally and in writing to say that we were going on a new tariff and our price would definitely come down - it has never happened despite their confirmation and promises. Customer services is quite frankly non existant - they fob you off and never call you back. Compared to UK Fuels, UK Fuels, Husk - WEX are by far the worst with customer service non existent.
17 september 2021
Omdöme utan inbjudan
Utter Joke
We were with them for 18 months, spent over 100K, never missed a payment we changed names. But kept the vehicles and drivers the same then they just stopped all our cards without warning. leaving our trucks stranded. Then said they needed £5000 on account for 18 months to build trust back up. Honestly, this company wouldn't know trust or loyalty if it was sat in front of them. We are now in talks with Shell who after seeing the invoices and money we spent with WEX, said no problem we will get you back on the road. The cheek of asking for £5000, I felt ashamed for them...
7 december 2020
Omdöme utan inbjudan
WEX charged us for fuel we did not use
WEX charged us for fuel we did not use, for eg they charged us for fuel even though, the card had been stopped. We could only prove this because we had a tracker fitted to our car.
It took 4 months to get our money back, and they didn't give us any compensation for time and phone calls made.
Appalling customer service!
I will never use them again, and advise other companies to check their bills
27 november 2020
Omdöme utan inbjudan
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