WESTFIELD FASTENERS LIMITED Omdömen 

326
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I live in a remote area and often need to buy stainless steel fixings in small quantities eg machine screws or wood screws with Torx heads, and I have found Westfield Fasteners to be ideal because the... Se mer

Betygsatt 5 av 5 stjärnor

Have purchased from this company a number of times ... only small orders ... but every time have received excellent quality products with clear packaging and prompt delivery. Highly recommend.

Betygsatt 5 av 5 stjärnor

I had never heard of them before I began looking online for some Metric fine threaded bolts, which I’d found very difficult to find, anywhere else. They were extremely helpful, especially Eleanor,... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Clear and informative website that is user orientated, good product options, choice of quantities and clear statement re corresponding cost. Clear statement re basket total. Well packed parcel, a... Se mer

Företaget har svarat


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

326 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(326)

62 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Wouldn't go anywhere else.

Exceptional range of fittings, described in detail, very fair postage charges and fast response and delivery. Also helpful on the phone if necessary.

2 augusti 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

This is great to hear John. We are glad you are happy with our services and we appreciate the very positive review. Thanks John.

Betygsatt 5 av 5 stjärnor

Wide range of quality products. Great service.

Wide range of nuts, bolts and other fasteners available with useful specs for sizes, strength ratings etc. Invaluable when you need a quality fastener and not just the cheapest thing from the hardware store.
I was able to buy the exact number of each fastener that I needed. Ordering was simple and delivery super fast with the default shipping option. Great service and highly recommended.

23 juli 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

Thanks you Paul for appreciating our services and for the glowing endorsement. We are very happy for your business and thank you once again for the very positive review.

Betygsatt 5 av 5 stjärnor

Consistent five stars over many years.

I have had excellent service over many years from Westfield Fasteners. Delivery is always prompt and I've never had a mistake in the order.

25 juli 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

We thank you very much for you repeat business and we are glad you are happy with our services. Thank you again for the kind review.

Betygsatt 5 av 5 stjärnor

All pluses ............ nothing to critise

Clear and informative website that is user orientated, good product options, choice of quantities and clear statement re corresponding cost. Clear statement re basket total.

Well packed parcel, and clearly marked batches within. FedEx made their contribution re a good delivery.

The product quality received was excellent e.g. the feel of the nuts on the bolt threads was good and consistent.

22 juli 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

Thank you for the abundance of positive comments Mike, we really appreciate everyone of them. We are grateful that our efforts and services are being appreciated and we are very glad you were happy with your experience with us. Thanks once again for this very kind review.

Betygsatt 5 av 5 stjärnor

Prompt delivery

Great website. Accurate and detailed description of products. Provides goods that are difficult to source locally.
Easy to order.

22 juli 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

Thank you Jane for all of the positive comments and thank you for the review.

Betygsatt 1 av 5 stjärnor

An absolute joke.

An Absolute joke. Will not accept returns if your a business but will allow returns if your NON business. A phone call to trading standards I believe.

Please be careful when ordering!

Business user 🤪🤪🤪

22 juli 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

We are sorry to hear you are not happy with our returns policy. We try to make it as clear as possible, that for business customers, orders are non-refundable. For instance, a check box explicitly stating goods are non-refundable has to be ticked by business customers before an order can be submitted. We would also recommend taking care when ordering, even with small orders, to avoid the need to return items. If you wish for more clarity in regards to returns we would kindly point you towards our returns policy.

Betygsatt 5 av 5 stjärnor

Fuel line clips

9-11mm and 12-14mm A2 stainless clips ordered and delivered within 2 days.
Excellent service.

12 juli 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

That's great to hear Peter, thanks for the review.

Betygsatt 5 av 5 stjärnor

Fast and efficient

Very easy, fast and efficient service and good quality products

3 juli 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

Thank you Brian for the kind review.

Betygsatt 1 av 5 stjärnor

Not delivered so far

Never received the product although the package was small enough to go through the letter box and supposedly delivered by post office. What would you do about it I wonder?
Cristian

2 juli 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

I’m sorry to hear that you’re unable to find your package Cristian. Please contact customer services with your order details and we would be more than happy to help.

Betygsatt 5 av 5 stjärnor

The Professionals !

The Professionals !
First Class Service and First Class Products . ..

25 juni 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

That's very kind of you to say, thank you for the review.

Betygsatt 5 av 5 stjärnor

Always have what I need in stock

Always have what I need in stock, easy ordering process and delivery is quick.
Just what you need.

27 juni 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

That's great to hear Pete, thanks for the review.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, fast delivery (to a remote area), first class communication from start to finish and a brilliant range of quality products
Westfield Fasteners show how this should be done!

13 juni 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

We thank you very much Jack for your very positive feedback. We're glad to hear our services could meet your requirements. Thank you for the review.

Betygsatt 5 av 5 stjärnor

Westfield fastener’s great to deal with

The Westfield fasteners website is excellent.It is easy to navigate and has pictures of the products also as soon as you put in the quantity it gives you the price,if you ring them up the sales are always helpful and if they say they will send it out that day they always do

4 juni 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

This is really great to hear Clive, we are always happy to help and we're glad our services could meet your needs. Thank you for this very kind review.

Betygsatt 1 av 5 stjärnor

Save yourself the pain

I’m not one for writing reviews, so this goes to show how bad the service is.

Zinc plated bolts came rusty and generally poorly finished. Only offered to replace the worst one in the pack.
Seem to think an acceptable excuse for poor finish on the other set is ‘they’re hard to get hold of’.
Washers packs wrongly filled, so some sizes incorrect, wouldn’t believe it and told me it’s the ‘tolerance’. Not a full bolt size out it isn’t.
Generally unhelpful and unable to admit they have made a mistake and won’t talk on the phone.
So now I’m in a situation; i have no trust in them sorting and returning the correct parts because they deem the rusty finish acceptable. And their ability to pick the right parts is questionable.

In short, use someone else for quality and service.

4 juni 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

I am sorry to hear that you are not happy with our service.
As we have previously suggested you are welcome to send any items that you are not happy with back to us for a refund.
With regard to the washers, I encourage you once again to look over the data sheet for the USS washers (ASME B18.21.1-1999) where the dimensions and allowable tolerances are stated. The 1/4 inch washers, for example, are manufactured with a 5/16 hole.

Betygsatt 5 av 5 stjärnor

Great service

Great service, items exactly what I wanted. Dispatched and arrived faster than expected.👍😊

31 maj 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

Glad to hear you are happy with our services Jez. Thanks for the review.

Betygsatt 5 av 5 stjärnor

Very helpful staff

Very helpful staff, very quick turn around and very convenient.

30 maj 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

That's great to hear Andy. Thanks for the very kind review.

Betygsatt 5 av 5 stjärnor

This is the second order place with…

This is the second order place with Westfield over the past weeks I ordered bolts for our furniture range at Lloyd Looms. Good service and communication on both occasions and speedy delivery. Will be continuing to use them for our on going requirement's.

23 maj 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

Thanks Roger, we are glad we could help and that our services were to your liking. Looking forward to your continued business and thanks again for the kind review.

Betygsatt 5 av 5 stjärnor

Got what I wanted

Got what I wanted in stock and promptly delivered

17 maj 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

That's great to hear Ken. Thanks for the review.

Betygsatt 5 av 5 stjärnor

Quick Service

Quick Service. Quality products + cert. of conformity.

17 maj 2024
Omdöme utan inbjudan
Logotyp för WESTFIELD FASTENERS LIMITED

Svar från WESTFIELD FASTENERS LIMITED

Thanks for the review Owen.

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