I absolutely love these hair clips! They’re even more beautiful in person, and I’m really happy with them. ❤️ There was a small mix-up with my pre-order, as I received two clips in the same col... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Received a faulty hair clip which was so disappointing as really liked it - review reflected that . happily without asking reverie got in touch and offered to replace it return of post .. this one has... Se mer
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Very disappointed, the hair clip isn't as pretty as in the picture. The description also promised beautiful packaging, and a velvet pouch. The clip was squashed into a small , scruffy cardboard pos... Se mer
This is honestly the most functional and aesthetic hair accessory I’ve ever owned. I’ve always loved barrettes, but this one stands out. It blends with my hair so naturally that it matches any outfit... Se mer
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Företagsinformation
Skrivet av företaget
In the heart of a bustling city, where style and beauty converge like the threads of an intricate braid, ReverieHair was born. This is the story of a brand that began with a dream, a passion for aesthetics, and a quest for the perfect blend of beauty and style.
Kontaktuppgifter
71-75 Shelton Street Covent Garden, WC2H 9JQ, London, Storbritannien
- contact@reveriehair.co.uk
- reveriehair.co.uk
4,4
Utmärkt
73 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Reveriehair
Dear Mrs Elaine
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
A little mix up, but I absolutely love
I absolutely love these hair clips! They’re even more beautiful in person, and I’m really happy with them. ❤️
There was a small mix-up with my pre-order, as I received two clips in the same colour instead of all three different colours. However, the customer service team were lovely, apologised for the mistake and sent out the missing colour straight away. It arrived just two days after I emailed them!
They also kindly let me keep the duplicate clip as a gesture of apology.
Mistakes can happen, but it’s how a company handles them that really makes a difference. The customer service was excellent, the issue was resolved so quickly, and the clips themselves are gorgeous. I couldn’t be happier with my purchase! 🥰
25 september 2026
Svar från Reveriehair
Dear Jade
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Amazing quality.
31 augusti 2026
Svar från Reveriehair
Dear Sam
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Great quality hair clip
Great quality hair clip. I am about to order another one. Highly recommend!
5 augusti 2026
Omdöme utan inbjudan
Svar från Reveriehair
Dear Anna
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Excellent service and product
Received a faulty hair clip which was so disappointing as really liked it - review reflected that . happily without asking reverie got in touch and offered to replace it return of post .. this one has been used every day on holiday with wet hair too and remains strong and very. Pretty
1 augusti 2026
Omdöme utan inbjudan
Svar från Reveriehair
Dear Marie
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
The hair claw is beautiful
The hair claw is beautiful, but bigger than I thought it would be (no dimensions in description). Loose fit for me
27 juli 2026
Svar från Reveriehair
Thank you for your review. We’re sorry to hear the size wasn’t quite what you expected. The product dimensions are listed on the product page in both centimetres and inches to help customers check the size before ordering.
We always recommend reviewing these measurements to make sure the product is suitable for your needs
I ordered myself 3 different hair…
I ordered myself 3 different hair clips, and although it took a while for them to arrive, they seem quite solid and resistant to breakage, and also seem to hold my thick and heavy hair well.
15 juli 2026
Svar från Reveriehair
Dear Corina
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Very disappointed, item not as descibed
Very disappointed, the hair clip isn't as pretty as in the picture. The description also promised beautiful packaging, and a velvet pouch. The clip was squashed into a small , scruffy cardboard postage box, npt at all as decribed. It also took days to arrive . I certainly won't be using Reverie again.
6 juli 2026
Do not pull the hair out.
Silk covered hair bands, easy to use, they do not pull the hair when released. Colours look great, stay in place, perfect!
30 juni 2026
Svar från Reveriehair
Dear Carol
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Svar från Reveriehair
Dear Jackie
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Two beautiful hair claws
Two beautiful hair claws! The quality is excellent. They are lightweight, so don’t drag on your hair and have excellent grip. I have long fine hair and a tender scalp if claws are heavy and prod into my scalp. These claws are so comfortable to wear, don’t slip out and look really lovely. I bought a beautiful blue one and chocolate - very happy with both!
19 juni 2026
Omdöme utan inbjudan
Svar från Reveriehair
Dear Claire
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Very prompt delivery
Very prompt delivery. Berry hair clasp and green hair tie are great, look great in my hair and with the outfits I had in mind. Very pleased with my purchases.
27 maj 2026
Svar från Reveriehair
Dear Ruth
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Fast efficient
26 maj 2026
Svar från Reveriehair
Dear Miss Josephine
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Svar från Reveriehair
Dear Pip
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Svar från Reveriehair
Dear Susan
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products, we have noted your feedback regarding presentation and will work on it!
We are grateful for customers like you!
ReverieTeam
The hair clasp I ordered is lovely…
The hair clasp I ordered is lovely quality and holds my fine hair really well. My only criticism is that it took a while to arrive; so long as you’re not in a hurry that’s fine!
26 maj 2026
Svar från Reveriehair
Dear Debbie
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products, just a little explanation, it took longer for the item to arrive as it was purchased on pre-order!
We are grateful for customers like you!
ReverieTeam
Svar från Reveriehair
Dear Sienna
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Prompt and efficient
Prompt and efficient. What else is there? The product is yet to show its talents
24 april 2026
Svar från Reveriehair
Dear Elaine
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
The hair clips are very pretty- packaging not adequate
The hair clips are very pretty. The packaging was not stable enough and two of the clips were bent. Customer service did not make it very easy to get a refund, but did refund me for the clips that were damaged.
9 februari 2026
Svar från Reveriehair
Dear MA
Thank you for your feedback and for your kind words about our hair clips — we’re truly glad you found them beautiful.
We’re very sorry to hear that two of the clips arrived bent. We take packaging quality seriously, and your comment has already been shared with our team so we can further improve the protection during transit.
As soon as we received your message, we carefully reviewed the photos provided to understand the issue, and once the damage was confirmed, we immediately processed a refund for the affected items. Our intention is always to handle each case fairly and responsibly, while making sure we clearly understand the situation to resolve it properly.
We genuinely care about our customers’ experience and always aim to provide supportive and attentive service. Thank you again for bringing this to our attention — feedback like yours helps us improve.
With kind regards,
The ReverieHair Team
Beautiful and good quality hair…
Beautiful and good quality hair accessories, great as gift - in demand so slight delay in delivery but was quickly sorted.
2 februari 2026
Omdöme utan inbjudan
Svar från Reveriehair
Dear Kim
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
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