I have recently had a new oil tank installed. From the inspection of my old tank, through to the installation of the new one, I cannot fault Western Fuel and its staff. All have been efficient, courte... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Decided to have my boiler serviced this year by Western Fuel, so glad I did. They provided a brilliant service. Engineer Kameron turned up on the dot and gave boiler a thorough service. He noticed my... Se mer
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We always get excellent service from Western Fuel, whether that's an oil delivery or our boiler services. Our engineer Matt is knowledgable, friendly and knows how to keep our boiler going! We have t... Se mer
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Same day call out which was much appreciated. Kameron polite and thoughtful and remained cheerful even when problem turned out to be very minor. Explained everything clearly and was reassuring. Left e... Se mer
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Företagsinformation
- Leverantör av eldningsolja
- Bränsleleverantör
- Energileverantör
- Leverantör av dieselbränsle
- Uppvärmningstjänster
Skrivet av företaget
Western Fuel is the South West’s leading, independent heating oil and fuel supplier business based in Bridgwater, Somerset. With over 35 years of experience in the industry, providing a fuel delivery service that is second to none, we have acquired an excellent reputation as competitive and reliable fuel distributors for the region. Understanding the needs of our customers from different fields, we strive to exceed their expectations.
Kontaktuppgifter
197 Bristol Road, TA6 4BJ, Bridgwater, Storbritannien
- 01278 431451
- info@westernfuel.co.uk
- westernfuel.co.uk
4,7
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Satisfied customer
Thanks, Harry, now that's what I call a first class boiler service.
28 april 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Paul,
Thank you very much for your kind review. We are delighted that you were impressed with your boiler service. I have passed your message onto Harry and the team. We look forward to your next service!
Have a lovely weekend! - JS
Excellent service.
Excellent service as I've come to expect over the years from Western Fuels. Phone call and email the day before delivery. Text from the driver prior to arrival. Great price. Friendly and respectful driver. What's not to like.
16 april 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Gordon,
Thank you for your lovely review! We are delighted to see that you find our service excellent and that we meet your expectations. We think communication is an important part of our customer service and are pleased that you appreciate our delivery notifications, as well as our competitive price and friendly driver! I have passed your kind words onto the team. We look forward to delivering to you again!
Have an amazing day! - JS
Excellent price service and delivery.
14 april 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon,
Thank you for this great review! We are glad you were happy with our service, delivery and price! We hope to deliver to you again!
Have an egg-cellent Easter! -JS
I have used Western Fuel for 18months…
I have used Western Fuel for 18months now and the customer service I have received from them has far surpassed any I have received from previously used oil companies. I can’t sing the praises for their staff enough. They are also so helpful and cheerful on the phone and when they say they will call back they always do! The deliveries are always prompt and the price is competitive.
14 april 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Jeanette,
Thank you ever so much for your kind review! We pride ourselves on our customer service and are delighted that you were impressed with our team! We're pleased you appreciate out promptness and competitive prices. I have passed your feedback on to the team. We hope to deliver to you again in the future!
Have a lovely Easter! - JS
Can't better service or price!
Always shop around...never beaten in price. Always a friendly driver, and often delivered before due date! One of the few local businesses you can rely on. Many thanks 👌
12 april 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Carey,
Thank you for your lovely review! We are pleased to see that our prices are competitive and that you appreciate our drivers' friendly attitudes. We are proud to be a local, independent and reliable company and are glad that you agree. We hope to deliver to you again in the future.
Have an amazing week! - JS
Good communications via text message
Good communications via text message. A very cheerful positive delivery driver who was very helpful.
12 april 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Malcolm,
Thank you kindly for your lovely review. We are delighted that you were impressed with our communications and our helpful driver! We look forward to hopefully delivering to you again.
Have an excellent week! - JS
Svar från Western Fuel
Good Afternoon Jasmine,
Thank you for your great review. We pride ourselves on our promptness and efficiency and are pleased you were satisfied! We hope to deliver to you again in future.
Have a lovely week! -JS
A straight forward delivery no problems…
A straight forward delivery no problems encountered
Regards mike
10 april 2025
Omdöme utan inbjudan
Svar från Western Fuel
Hi Mike,
Thank you very much for your kind review. We try to make the process as easy as possible for our customers and are pleased you were impressed. We hope to deliver to you again next time!
Have a great week! - JS
Good price and very quick delivery
Good price and very quick delivery. Will certainly use again
7 april 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning David,
Thank you for your kind review! We are delighted that you were impressed with our price and promptness. We look forward to the next time we deliver to you!
Have a great weekend! - JS
Svar från Western Fuel
Good Afternoon Sue,
Thank you for your kind review. We pride ourselves on our punctuality and customer service and are delighted that you were satisfied. We hope to deliver to you again in future!
Have a nice rest of your week! - JS
Will definitely be using WF again
I was out when your driver delivered the oil, but they followed the instructions and left everything as asked. It is the first time I have dealt with Western Fuel directly. I will definitely be using them again. Efficient, polite and all at a great price. Thank you.
4 april 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Paul,
Thank you for your kind review. We are delighted that we have made a good impression during your first time dealing with us directly! We pride ourselves on our efficiency, customer service and competitive prices and are pleased you were impressed. We look forward to delivering to you again!
Have a lovely rest of your day! - JS
Boiler break down
Our boiler broke down on Monday 31st March whilst my husband was away and I had my 81 year old mother staying with me. We live in a 300 year old cottage, which can get really cold at night! Western Fuel called and managed to get Harry out that same day! Amazing!
Unfortunately I had to go to work that afternoon and had to leave my mother to look after everything.
She wanted me to leave feedback on her behalf as she found Harry to be very polite helpful and very informative on his visit and treated her with the utmost respect, Having to leave an 81 year old lady with a 'call out person' could have been very daunting and worrying for her, but she felt very safe at all times and really appreciated Harrys helpfulness.
He managed to get a part that was required the following day and all was sorted!! Can't thank Harry and Western Fuels enough...they are very lucky to have such a 'helpful young man'. Please pass our gratitude on to Harry.
31 mars 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Mrs Williams,
Thank you very much for your lovely review! We are thrilled that your mother was impressed with Harry's service and expertise. We understand that having an unknown engineer in the house can sometimes feel daunting and are pleased that your mother felt safe and respected. I have passed your kind feedback on to Harry and the management team.
Have a lovely rest of your week! - JS
Unfortunately I was away in hospital…
Unfortunately I was away in hospital when Lee came but he filled our oil tank with his customary excellent efficiency. Thank you to him and to all the team at Western Fuel who have never let us down. Best wishes. Robert Corbett.
2 april 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Robert,
Thank you for your lovely review! We are delighted that you were impressed with our driver, Lee, and the rest of the team. I have passed your kind words on to management. We look forward to your next delivery!
Have a great evening! - JS
Excellent service and prices
Excellent service and prices. Used to order from boiler juice and usually had Western. Better to order direct as usually better price. Ordered Thursday expected next Wednesday but arrived Saturday!
29 mars 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Julie,
Thank you for your excellent review. We are pleased you find our prices competitive and that you were impressed with our promptness! We hope to deliver to you again in the future.
Have a lovely day! - JS
Happily using Western Fuel for 40 yrs.
Throughout the forty years we’ve been getting fuel deliveries from Western, they have always been professional, helpful and reliable.
20 mars 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Elizabeth,
Thank you for your kind words and for your continued support over the last 40 years! We are delighted that you find us professional, helpful and reliable. We look forward to your next delivery!
Have a lovely day! - JS
Excellent service from Western Fuels
Having been let down by our previous supplier they repeatedly moved their delivery date forward until we ran out of oil I phoned Western Fuels and the lady I spoke to was extremely friendly and helpful and said that she could arrange a delivery the next day This arrived at 9.00am by a very friendly delivery driver I cannot fault the service and we will use Western Fuels for all our future oil requirements Peter Jackson
28 mars 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Morning Peter,
Thank you kindly for your lovely review. We are glad we were able to deliver promptly when you had ran out of fuel. We pride ourselves on customer service and are delighted that you were impressed. We look forward to the next time we deliver to you!
Have a great day! -JS
Spoke to Rowan on Wednesday say I'd…
Spoke to Rowan on Wednesday say I'd been a muppet and ran out of oil - he apologised to say they couldn't do a same day delivery but oil delivered at 8am on Thursdsy - what a brilliant service and much cheaper than boiler juice as well
Thanks to all at Western Fuel for your excellent (as usual) customer service, much appreciated.
26 mars 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Martin,
Thank you for your lovely review! We are delighted that we were able to deliver to you quickly and that you were impressed with our price. We pride ourselves on our customer service and are glad you find it excellent. We look forward to delivering to you again!
Have a lovely evening! - JS
Always a speedy reliable wouldnt use anybody elseservice with…
Always a speedy reliable service with friendly drivers and fantastic customer service e on the phone. Wouldn't go anywhere else for our home heating oil. Highly recommend Western Fuel Bridgwater
19 mars 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Dawn,
Thank you very much for your fantastic review. We pride ourselves on customer service and are glad you were impressed by our drivers and phones team. Thank you for your continued support. We look forward to the next time we deliver to you.
Have a lovely evening! - JS
Excellent and next day delivery
Excellent and next day delivery, what could be better
25 mars 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon,
Thank you for your lovely words! We are pleased you were impressed with our prompt service! We look forward to hopefully delivering to you again in future.
Have an excellent rest of your day! -JS
Very prompt and efficient service
14 februari 2025
Omdöme utan inbjudan
Svar från Western Fuel
Good Afternoon Richard,
Thank you for your great review! We aim to deliver as swiftly as possible and are pleased you were impressed with our promptness and efficiency. We hope to deliver to you again in the future!
Have a lovely day! -JS
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