Welcomemrbaby! Omdömen 210

We ordered from Mr Baby in Italy a Peg Perrego Buggy Pliko which was not possible to deliver in the first hit, but with the great support and of the Mr Baby Service team we got our buggy shipped to Germany just before Christmas. May thanks to the Mr Baby service team!

I am totally amazed by the price I paid for my items, they are of top quality and are just fabulous. I am also delighted that I received my order the very next week, best online retailer I have come across in a while.
Thank you

I bought a quinny carry cot, it took a time to arrive to my country in southamerica(Chile) , in a moment i thought it will never arrive, but they always ansvered me. And the product finally arrive, and is exactly the product i wanted and is in perfect conditions. I recommend this site.

In April I paid for a Graco High Chair for my grandson. Eventually arrived, delay not unusuall and accpeted due to the Covid 19 situation. I was informed by welcomemrbaby that I needed to pay Tax duty and did this with customes. I was also informed the Italian Tax would be refunded within 2-3 weeks. Its now August and the reply I have received is that they are awaiting paperwork thatcan tak 2-3 weeks! Sadly, this is not resolved. I am still waiting a tax refund. Please be aware of this issue when purchasing. Paying tax is part of life, not being kept updated and refunded as promised is not acceptable. Therefore, my experience of purchashing from this company is poor.

Fantastic service.
Great price, delivery was very fast.
Thank you welcomemrbaby.com
Would definitely recommend

Unfortunately they can't be trusted, much longer waiting time (7 weeks instead of 2 weeks) for the product. Lack of transparent communication and condescending customer service. When buying a Pram, receiving it 2 weeks after the newborn has arrived, implies A LOT of additional unnecessary challenges. BIG REGRET IN TRUSTING THEM.

Gentili, rispondono con solerzia e il prodotto è arrivato perfetto.

Excellent company! Great products and great customer service. We bought several times and always delivered the right products on time.

hello is the second time I write this review for this seller as trustpilot at least towards me has sinned of little transparency. And I republish it to give due gratitude to this seller:
Recently purchased a cot from welcomemrbaby. However, on unpacking I noticed the plastic on the top of one of the side frames had a crack and so was defective.

I contacted customer service and they were very responsive and arranged for the replacement frame to be delivered and kept me updated on status. I was impressed at how they addressed the problem. Better of course to receive an undamaged product first time round, but what could have been a real chore was made as simple as it could have been.

DO NOT BUY FROM WELCOME MR BABY! They did not send my order and then when I requested a refund they sent a part refund. I am still 2 months later waiting for the remainder of my refund. Thankfully my banks fraud department are now dealing with this so I hope to be fully refunded. This should never happen. BEWARE AND DO NOT PURCHASE FROM THIS COMPANY, they had no intention to send my order and they have now ignored all messages regarding my refund which is still outstanding. They should be closed down. After not receiving my order and requesting the part refund. They seem to be ignoring all messages. I have now contacted Action Fraud who will be investigating their company and hopefully will be closing them down. Please do not order from them. Edit: After reading their reply. I was NOT OFFERED ANYTHING FROM THEM, THEY REFUSED TO REPLY TO EMAILS. This company is scamming people out of money. I posted a message on their Facebook after they refused to reply to my emails and they removed it and blocked me. I CANNOT STRESS ENOUGH DO NOT BUY FROM THIS COMPANY. I want my FULL REFUND and now I have given all details to my Bank who will investigate and Action Fraud.

Update: today , 24th of July , I have received tatamia chair. I had to pay taxes and there were left 2 month since I bought the product. I am removing previous complain however my overall experience is not so well with this company

This website features products that I could not find anywhere else. I was specifically looking an Inglesina buggy because I was crazy for the design. No way I could fine one here in Copenaghen. Frankly my experience was superb, from the moment I ordered to the moment I received the package not more than 20 days went by (I chose a colour not in stock). I confess that while waiting I bombarded the customer service with several emails because I got anxious, but they have been pretty helpful and reassuring all along.

Please note: for some reason Trustpilot has initially removed my post, I have no idea why. I insist that this will be published, I owe a great deal to this company and they deserve a good feedback.

Not a doubt in my mind that I will buy again from this website. I love being answered to quickly and thoroughly. Yes, a bit pricey but I found it worth it. In my opinion the choices offered for car seats in unmatched.

Excellent customer Service, Shipment fast and easy. Excellent product. Thanks again.

We live in the middle of nowhere, not easy to source baby products around here.
I was forced to shop online and got intrigued by the selection that this company was offering.
Lots of Italian brands, hard to resist. I might ended up buying more products than I initially intended to, but they were nice enough to bundle the shipment and help me save money of fees.
Great experience, made my money worth it. I got texted by the courier with constant updates on the delivery time, and even if I did not have to go anywhere that day, it made me feel taken care of.

My baby girl needed a baby bath and I went online in search for a stylish one.
This company featured some interesting models and I went for it, even if they were located abroad.
I then was amazed by the efficiency of the process.
Delivery was swift, and the package arrived in nice condition.
They even added a nice note of wishes for my little one.
Loved it! 5 stars!

My Chicco Baby Bath arrived in good condition across the border. US customs were kind enough to speed things up for me. The shop made sure that the courier would not mishandle the box. Overall the process was smooth and the interaction efficient and painless, which is what I was looking for. Who has time these days to go through long discussions with dishonest sellers?

I was very pleased with the service of this company. I wanted to send a gift to a friend of mine in Italy for the birth of her child as I was unable to physically bring it to her (I live in the Netherlands, not to mention the lockdown). I contacted Mr. Niro, who first by e-mail, then by telephone helped me choose the most appropriate gift. The product was not immediately available, nevertheless within the prospected 15 days was shipped and I received the thanks and satisfaction of my dear friend. All perfect.

Great company! Shipping was delayed and they gave a prompt response. The product I ordered is as described and we are very happy!!

I purchased Inglesina Aptica Cashmere Beige stroller and i am happy with it!
I asked information via e-mail and the owner was helpful. We also called them and they did reply.
I did not trust the company at the beginning because of some bad reviews but i had a positive experience with them.
Today i received the stroller. It is perfect!
The company also respected the times for shipping.

Thank you Mr.Niro!

(Avvakumova ;)