Welcomemrbaby! Omdömen 210

El dia 20 de julio hice un pedido de un carrito, despues de una semana intentando conectarme con ellos malamente me contestan diciendo que el carro que pedí no lo fabrican, a dia de hoy sigo esperando que me digan como ago para que me devuelvan mi dinero sin ningun tipo de respuesta. No compreis en esta tienda!!

Doomoo commandé en kaki comme indiqué sur leur site et reçu en gris ! Je souhaite donc avoir des explications mais personne ne répond ni aux multiples mails, WhatsApp, tel.
Je l'ai exprès commandé sur ce site en stock en kaki. Si j'avais su, j'aurai acheté le gris sur un site français car beaucoup moins cher. Une honte et surtout une arnaque de n'avoir aucun retour de leur part.

DO NOT USE THIS COMPANY!!

I have messaged the company multiple times in the last 2 weeks and have had zero communication about my order. I should have looked up these reviews before purchasing!

Great customer service via WhatsApp. Fast delivery!

I purchased an Inglesina Aptica stroller, which was supposed to be delivered in 2-3 days. A week passed and all I got is copy-paste answers. Do not shop! I want my stroller, or my money back!

After I ordered a car seat then I found those reviews and started nervous. Then tried contacting them by email and WhatsApp, but no response at all! Don’t know what’s happening!

8/9 they did update me a tracking number and received my car seat in a month time, The process was painful, but luckily the result was good

I ordered a stroller 479 euros and after a week I had no information despite emails and WhatsApp. Then I got a WhatsApp reply that I would get full tracking info by the end of that week. After one more week I asked again for the tracking number and said to be patient as they chase their logistics. I then asked to cancel my order and also emailed at the cancellation email address, with no reply or money back.

Update: After about a month and half after ordering, never receiving tracking info, and despite repeatedly asking to cancel the order, I received the stroller. As I no longer need it, I asked via WhatsApp to return it, receiving no reply, not that I expected one. Disgusting experience.

My daughter ordered a Britax ISOFix car seat with the base to be delivered to WA state. We started wondering where it might be when we didn’t get any tracking info after several days… We found these reviews and became a bit concerned.

We sent in an inquiry via WhatsApp. As it turned out, there was no need for any worry. We got a response immediately and received the tracking number right away. The carseat (with the swivel base) arrived shortly after. It was in brand new/mint condition and was exactly as ordered. We will order from them again. 🥰

Buena comunicación, tardo unos días pero llego bien y justo lo q esperábamos, gracias

Italiano / English (below) / Deutsch (below)

Attenzione! Strappare! Ho ordinato e pagato la sponda per lettino il 19 aprile 2024, ma non ho ricevuto la merce fino all'8 giugno 2024! Nessuna risposta alle e-mail! Ora coinvolgerò la mia banca per riavere i soldi in qualche modo.

Caution! Rip off! I ordered and paid for a baby bed rail on April 19, 2024, but did not receive any goods until June 8, 2024! No response to emails! I will now involve my bank to get the money back somehow.

Vorsicht! Abzocke! Ich habe ein Babybettgitter am 19.April 2024 bestellt und bezahlt, aber bis 8. Juni 2024 keine Ware erhalten! Auf Emails wird nicht reagiert! Ich werde werde nun meine Bank involvieren, um das Geld irgendwie zurück zu bekommen.

Perfect!! Everithing was perfect, the carseat is awesome. Frome Italy to Mexico. I highly recommend them. Thank you for your attention, I would surely buy again.

Every things was good
I received my orders, as an exact!
I am so happy to buy items on this website .

Scammed, same as all other people, why did I bother buying from them after reading negative reviews? Any saving you make is not worth the hassle. No comms about delivery. No refund after they promised. Taking it up with my bank. I wonder, reading these reviews do the employees / owners of the company feel good about themselves? So sad...

I ordered a car seat 2 weeks ago but still haven't got the tracking information yet.
I tried to contact them but they just excused about logistics company where delayed. Now I feel like I have now been scammed.

#updates 31/05/2024 : They told me order has shipped already but logistics hasn't provided them tracking number yet.
In my knowledge, if they receive parcel will get a tracking number automatically.
It's still doubtful so much...

#updates 17/06/2024 : Still waiting for answer about shipping details. No one replied me.

#updates 18/06/2024 : Finally I got a tracking number from them. I will see how it is coming.
I will update when I get it.

#updates 26/06/2024 : Eventually I got a delivery!
Exactly what I ordered. I am satisfied with the product. There are two things.
First, business working days need to be changed maximum 2months instead of 10days.
The other one, they work definitely but they don't work for their website. If they update status properly they wouldn't get bad reviews like this.

order #25889

Ordered a pram 2 weeks ago. Still no delivery details despite numerous attempts to contact (Email, phone, WhatsApp). Terrible communication, no replies and no delivery!!!

Pedido ID: 25697
Con fecha: 24/03/2024
Vivo en Tenerife, Islas Canarias.
Hice un pedido el 24/03/24.
Lo enviaron el día 29/04/2024.
El 01/05/2024 no pasó aduanas y se devolvió, el día 14/04/2024 se entrego al emisor.
Les solicito la devolución del dinero y no me contestan.
CW001389763IT
29/04/2024 10.13 Entrega a domicilio Frosinona (FR)
29/04/2024 17.45 Partió del Centro de Operaciones SDA Frosinona (FR)
30/04/2024 08.12 En proceso en el Centro de Intercambio Internacional Centro de Intercambio Internacional Milan Gateway Poste Italiane
01/05/2024 08.04 En proceso en el Centro de Intercambio Internacional Centro de Intercambio Internacional España
01/05/2024 08.05 La verificación para la liberación del envío está en marcha. Centro de Intercambio Internacional España
01/05/2024 08.06 Problemas reportados durante los controles para la liberación del envío Centro de Intercambio Internacional España
05/09/2024 20.06 Comenzó desde el Centro de Intercambio Internacional Centro de Intercambio Internacional España
13/05/2024 13.41 Bajo procesamiento Centro de operaciones SDA Lonate Pozzolo (VA)
13/05/2024 13.48 Devuelto a emisor Lonate Pozzolo (VA)
13/05/2024 13.49 Comenzó desde el Centro de Intercambio Internacional Lonate Pozzolo (VA)
13/05/2024 20.20 Partió del Centro de Operaciones SDA Eje Norte
13/05/2024 20.20 En tránsito Eje Norte
14/05/2024 09.17 Entregando Centro de operaciones SDA Frosinone (FR)
14/05/2024 10.29 entregado Centro de operaciones SDA Frosinone (FR)

Achtung Abzocke!!!!
Ich habe am 26.03.2024 einen Kinderwagen für 213 € bestellt, bis heute 02.05.2024 keine Ware bekommen. Auf meine Emails und WhatsApp Nachrichten wird nicht reagiert. Volle Ignoranz.

Do not order from them. I ordered a baby bath to the UK. They said that I would need to pay the import tax and that it would be refunded to me once I provided a receipt of the import tax payment. No refund was ever sent to me. Messaged their support desk and their contact on Whatsapp, no response. Do not order anything from them

It is very quick to get the product in Australia. It takes only 7 days from Italy. So great.

Vaya estafadores estáis hechos, en resumidas cuentas pedí con todos mis derechos una cancelación del pedido y me dijeron que no, que cuando lo recibiese hiciera una devolución, cuando me llegó, evidentemente muy fuera de plazo, realizo la devolución y jamás me devolvieron el dinero, en mi banco me hacen un retroceso de pago, después de tres o cuatro meses me aceptan el retroceso ya que aporté todas las pruebas. A los muchos meses, en cuanto he metido nuevamente dinero en esa cuenta han vuelto a cobrármelo, y prácticamente sin posibilidad de que me lo devuelvan, son 419,90€, estáis jugando con el pan de un bebé SINVERGUENZAS, se os tenia que caer la cara. Sois unos estafadores y ladrones!