J'ai acheté l'appareil pour les jambes très bien sauf qu'ils annoncent un cadeau en l'occurrence une bombe fraîcheur jamais arrivé, donc c'est bien mais annonçaient pas des choses c'est pour ça que je... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Truly dreadful. Didn't notify when being taken over by Doro or when they became Careium. Invoice when provide no service, not even working equipment. Don't reply to correspondence or complaints, don't... Se mer
Företaget har svarat
Dreadful. 15 months and I've given up trying to get a correct statement from accounts. Cancelled dd as have no confidence in the finance processes. Emergency calls take 15 mins to answer. Need a softw... Se mer
Aaron, who came to install the lifeline was an amazing guy. He arrived within his stated time period, was very polite and got straight on with fitting the Lifeline and smoke detectors and then procee... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Lifeline is a quick and simple way of getting help at the press of a button if you have an accident or emergency in your home. Welbeing provides a 24-hour, 365-day monitoring service giving you the freedom to live your life independently knowing that you can obtain assistance when you need it.
Kontaktuppgifter
3-4 Technology Business Park, Moy Avenue,, BN22 8LD, Eastbourne, Storbritannien
- 01323 644422
- info@welbeing.org.uk
- welbeing.org.uk
2,0
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137 omdömen
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Aaron
Aaron, our engineer was possibly the most courteous man I’ve met, he was professional, his communication was 1st class and nothing was too much trouble, I will certainly be recommending welbeing to all my friends, and hope Aaron is their installer.
10 april 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Darren, thank you for such kind words about Aaron. It is great to hear what a good job he did and if you do recommend us to your friends remember you get a £10 M&S voucher.
Aaron
Aaron, a wellbeing technician attended promptly to-day to replace a damaged alarm trigger. He also carried out a routine maintenance avoiding the inconvenience of a further visit.
9 april 2019
Omdöme utan inbjudan
Svar från Welbeing
Thank you for your 5 Star review, we very much appreciate it.
Fabulous service!
Thank you for fabulous customer service, quick, easy, friendly and an efficient install by the engineer Jim. Simple and easy to use product and peace of mind for my husband and I, knowing that Mum is safe!
7 april 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Denise, thank you for your review and it really is great to hear our service gives peace of min about your mum knowing she is in safe hands.
Very efficient and a friendly team
Aaron Marshall came to fit our son's bed sensor today. Very polite, friendly and professional. Had the sensor in place and shown how to use it in an easy to follow way. Had a chat with our son whilst finalising the paperwork along with some extra advice on coping mechanisms for my own PTSD. Would highly recommend Welbeing for their efficiency and Aaron for his friendly attitude with everyone.
3 april 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Phil, we really appreciate you taking the time to leave us a review and it is great to here that we will be of service to your son - we will be here for you 24 hours a day if you ever need us.
Outstanding Service
Aaron from Welbeing was amazing, so polite and extremely efficient I was in a hurry to get to the hospital so he made the visit quick whilst do all the necessary installations and tests. Can not recommend the company highly enough.
3 april 2019
Omdöme utan inbjudan
Svar från Welbeing
Dear Penelope, thank you for taking the time to leave us a review. I will pass on your kind words to Aaron.
Recommendation for Wel Being Telecare Lifeline Phone
We received a recent visit from Wel Being's Telecare Lifeline Engineer, Aaron Marshall who was extremely efficient, courteous and who carried out his work in an exemplary manner.
I would have no hesitation in recommending Wel Being for the supply and installation of this Telecare Lifeline telephone for the elderly as it will no doubt prove invaluable in an emergency.
2 april 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Melanie, what a lovely review, we very much appreciate this and we are very glad our service will be beneficial to you.
Great Service!
Jim visited this morning to fit my lifeline and key safe. Very friendly and explained everything perfectly!
30 mars 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Ryan, thank you for leaving us a review and we wish you all the best in your recovery.
Lovely guy called Aaron Marshall camt…
Lovely guy called Aaron Marshall camt to install my dads wel being equipment today. He was lovely from start to finish, very upbeat and chatty, took time to listen to my dad, and made us feel very happy and safe. Would definitely reccomend him to anybody who requires this service.
25 mars 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Kellie, thank you for leaving us a review and for your lovely comments about Aaron, I will pass them on to him :)
Jon laker visited to install my new wel…
Jon laker visited to install my new wel being help line following my new knee operation. He was fantastic and explained clearly the brilliant service this offers. Much appreciated!
22 mars 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Jackie, glad to hear Jon installed everything to your satisfaction and we wish you a speedy recovery from your knee operation, don't forget to press your pendant anytime you need us.
Liam and Chris were great
Liam and Chris were great. My client is very happy with the new equipment and information give and left. He said good job well done & thank you.
15 mars 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Nikita, thank you for leaving us a review and really glad the service is helping your client.
Visited Today
The engineer, Jon Laker arrived promptly and explained everything fully. Answered any questions and was friendly and efficient. Can recommend highly.
13 mars 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Tracy, thank you for leaving us a review and it's great to hear Jon explained everything to you.
Had installed for my dad today.
Had installed for my dad today.
Jon was really friendly and helpful. Explained how it all worked .
Tested everything worked properly before leaving.
Hope dad never has to use it but not living close gives us all peace of mind someone can be there if needed.
12 mars 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Tracey, really glad our service is there for your dad, like you say hopefully he won't need it but if we does we are here for him 24 hours a day.
Excellent service
Michael C was very professional and thorough in setting up the system and explaining how it all worked. I would recommend this service to anyone.
12 mars 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Paul, we really appreciate you taking the time to leave us a review, many thanks.
Where do I start just met Arron can’t…
Where do I start just met Arron can’t thank him enough for his service, talked me through everything so clearly, amazing service lovely genuine guy, left me feeling so reasured that my mums got help at the end of a line. Thank you Arron so much.
8 mars 2019
Omdöme utan inbjudan
Excellent all round service
Aaron phone 15 minutes before his arrival and when he did arrive he explained everything thoroughly. Everything was left clean and tidy. Thank you.
6 mars 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Julia, thank you for taking the time to leave us a review, we very much appreciate it and we are glad Aaron did a good job.
The engineer that installed my system…
The engineer that installed my system was Aaron and he was extremely helpful, friendly and very polite. he made sure I was aware of everything I needed to be. i am very grateful for the friendly service provided by Aaron and the Welbeing team.
4 mars 2019
Omdöme utan inbjudan
Svar från Welbeing
Thank you for your lovely review and we will be sure to let Aaron know what a great job he did.
On 12th February 2019 Aaron installed…
On 12th February 2019 Aaron installed the careline and we chose the the falls detector for my mother. Having lost my father 2 days before Aaron made it a very pleasant morning. He was informative, helpful and even made us laugh a few times. Thank you Aaron.
23 februari 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Susan, great to hear Aaron helped your mother and that he cheered up your day :)
Installation with Aaron
Aaron installed this at my parents property today , he was excellent, explained everything he was doing, and even done a demonstration call at the end, very thorough, and professional. Thank you.
15 februari 2019
Omdöme utan inbjudan
Svar från Welbeing
Hi Lisa, thank your for your review, we will pass on your kind words to Aaron.
Really?
I rang on behalf of my Mother-in-Law to arrange a collection of equipment installed.
After being left on hold for almost 40 minutes, the line connected and I could hear conversations held between advisers and clients (not too hot on customer confidentiality no?).
Finally a bored sounding lady (obviously already talking to a client) asking me to confirm a date for someone else!!!!
This must be the most inefficient company I have ever called.
I would suggest whoever is in charge train their staff correctly, review their procedures and employ people who enjoy their job or at least train them how to talk to customers.
Absolutely disgusted.
11 februari 2019
Omdöme utan inbjudan
Svar från Welbeing
I am really sorry to hear about the level of service you received from us. Please could you email our Customer Services Manager david.williams@welbeing.org.uk the date and time of your call and also your mother-in-law's details so we can investigate further.
Kind Regards, Welbeing
Aaron was the engineer that installed…on the 8th of February
Aaron was the engineer that installed the equipment.
He was very polite and explained everything as he was doing it.
He telephoned beforehand and gave me a rough idea of what time he was arriving.
11 februari 2019
Omdöme utan inbjudan
Svar från Welbeing
Many thanks for your review, we are really pleased to hear the excellent service Aaron provided.
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