They constantly send emails offering discount codes, plus offering lower prices for their products. These discounts are not real, the latest one was 25% that didn’t work. I’ve tried to use the discoun... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Whilst dieting I have 2 seeded sandwiches a day with either cheese and onion or tuna and sweetcorn fillers from local supermarkets and find them lovely filling meals which have included 300 ml of fr... Se mer
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Delicious & hits the spot. Not only are these bakery products low sugar/low carb, but they are also packed with more protein and fibre than others - even bread labelled high fibre! Personally the ba... Se mer
Företaget har svarat
I have been using Heylo for some time now, I saw their advert and opted for the starter pack to get a taste for their range of goods. I have T2 diabetes and Heylo's products have been a life saver,... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Heylo - where baked goods and low-carb living finally come together in a satisfyingly delicious way. We’re a team of passionate low-carbers and foodies working together to create tasty low-carb and keto products, so that you can enjoy your favourite baked goods – while achieving your nutritional goals. We care about each and every customer's journey with us and welcome feedback that helps us improve. Our dedicated customer service team will always do their best to help, and we aim to answer customers’ queries within 24 hours (but it’s usually much quicker than this). Please feel free to get in touch!
Kontaktuppgifter
Storbritannien
- weareheylo.com
4,1
Bra
201 omdömen
Har besvarat 100 % av sina negativa omdömen
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They constantly send emails offering…
They constantly send emails offering discount codes, plus offering lower prices for their products. These discounts are not real, the latest one was 25% that didn’t work. I’ve tried to use the discount codes but they never work. Every time I try to order the bread, the discount never applies. £4.79 a loaf and even after the code, it remains £4.79 a loaf. I’d be more inclined to buy again if they told the truth and stopped pretending to offer discounts that are bogus.
10 april 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, We’re sorry to hear that you weren't 100% happy. We do offer regular savings with our bundles and subscriptions; however, it’s not often we’re able to offer discount codes – this one was a rare overbake sale so it did have a short expiry time.
If you ever experience any issues with our site or codes, please let our friendly customer service team know the details and they will get this sorted out for you :)
Kind regards,
The HeyLO! Team
Mouldy bread
Recently ordered 3no loaves from Heylo, on inspection 2no of them are mouldy!
I’ve contacted them to see what they say.
Check any item you receive from this company for mould!
Not happy!!
12 april 2026
Omdöme utan inbjudan
Svar från Heylo
Hi,
We’re really sorry to hear there was a problem with your loaves. The science of low carb bread items is still relatively new, and although we put a lot of resources and expertise into HeyLO! products they can be occasionally susceptible to shortened shelf life, depending on the conditions exposed to. However, we guarantee a minimum of 5 days freshness on arrival and will always replace or refund items that don’t arrive in top condition.
Please let us know your order details at heretohelp@weareheylo.com and we'll get fresh goodies and a refund organised for you.
Kind regards,
The HeyLO! Team
Doesn't taste anything like bread.
Doesn't taste anything like bread.
It isn't nice at all, and expensive.
3 april 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, We're sorry to hear that you didn't enjoy HeyLO! bread as much as so many of our other customers. HeyLO! freshly baked bread and goodies help many people smash their health goals without giving up their favourite meals and snacks, and we’re sorry to hear that it wasn’t for you. If you feel there was any issue with the quality or you would like to try a complimentary alternative item, please don't hesitate to get in touch at heretohelp@weareheylo.com Kind regards, The HeyLO! Team
I bought Low-Carb Lighter White Rolls |…
I bought Low-Carb Lighter White Rolls | 4 x 60g £4.39 x 1, Low-Carb Lighter White Sub Rolls | 4 x 60g £4.39 x 3 and Olina's Bakehouse Keto Flatbread | Pumpkin Seed £3.09 x 5. Olina is fine I've used it before. But, the other items, I can say that I've never eaten anything worse. I felt like I was eating pieces of cardboard. Forgive me, but I don't know how anyone can say that Lighter White Rolls and White Sub Rolls are edible. Maybe I got a bad batch, but I can't repeat the experience. I'm sorry. And just like that, almost 20 pounds went into the trash.
22 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, We're sorry to hear that you didn't enjoy HeyLO! bread as much as so many of our other customers. HeyLO! freshly baked bread helps many people smash their health goals without giving up their favourite meals and snacks, and we’re sorry to hear that it wasn’t for you. If you feel there was any issue with the quality or you would like to try a complimentary alternative item, please don't hesitate to get in touch at heretohelp@weareheylo.com Kind regards, The HeyLO! Team
I am following the keto diet
I am following the keto diet. And I was missing bread. This fills the gap. Not big slices (seeded bread) but filling enough.
A bit on the expensive side, but IMO it is worth it.
9 mars 2026
Omdöme utan inbjudan
Well worth a try, I did, and now have a regular delivery
I have been using Heylo for some time now, I saw their advert and opted for the starter pack to get a taste for their range of goods.
I have T2 diabetes and Heylo's products have been a life saver, all the products are tasty, i generally freeze them on delivery and take them out as i need to.
None of the products have spiked me which means i can happily make a kebab and use a pizza base as a pitta and obviously pizzas without spiking which is great. The wraps are really tasty too, and can be used in many different ways.
Well worth a try if you are looking for Keto or just low carb to help manage blood spikes.
19 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, Thanks so much for your review! It makes our day to hear that HeyLO! goodies are making a difference for you!💖🙏 Kind regards, The HeyLO! Team
Whilst dieting I have 2 seeded slices.
Whilst dieting I have 2 seeded sandwiches a day with either cheese and onion or tuna and sweetcorn fillers from local supermarkets and find them lovely filling meals which have included 300 ml of fresh soup.
Soup and 1 sandwhich at a time.
19 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, It’s great to hear a HeyLO! sarnie is working well with your lifestyle. Thanks very much for sharing!💖🙏 Kind regards, The HeyLO! Team
Far too expensive
The product are good, but they are ridiculously expensive. I buy for my grandson who is insulin dependent diabetic. His parents couldn’t afford the products.
19 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, Thanks for your reply. Our premium ingredients used in low-carb goodies are more specialised than needed for regular bread and goodies, and the development process is also more in-depth. However, as we grow as a company and benefit from economies of scale, we're hoping to pass savings on to our lovely customers. Kind regards, The HeyLO! Team
Good quality low carb products
Good quality low carb products.
Delivery extremely fast.
Queries answered extremely efficiently.
Great stuff!!
17 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, Fab to hear that you’ve had a great HeyLO! experience. That’s what we’re here for! Thanks very much for sharing!💖🙏 Kind regards, The HeyLO! Team
Delicious & hits the spot.
Delicious & hits the spot.
Not only are these bakery products low sugar/low carb, but they are also packed with more protein and fibre than others - even bread labelled high fibre!
Personally the bagels, crackers and super seeded bread are my faves!
16 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, It’s great to hear you’re enjoying HeyLO! – including the high protein and high fibre benefits too! Thanks very much for sharing!💖🙏 Kind regards, The HeyLO! Team
Excellent supplier/manufacturer of low…
Excellent supplier/manufacturer of low carb bread and other goodies!!
18 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, Wonderful to hear that you’ve had a great HeyLO! experience. That’s what we’re here for! Thanks very much for sharing!💖🙏 Kind regards, The HeyLO! Team
Excellent products
Excellent products. Have tried most of their items for sake and love them.
2 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, Its lovely to hear that HeyLO! goodies are working well for you. Thanks very much for sharing!💖🙏 Kind regards, The HeyLO! Team
Good quality low carb bread ..
Easy ordering and fast delivery .
The bread products are the best low carb (and they are low carb) !
17 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, We do our best to be the best (lol!) So happy to hear that you’re enjoying HeyLO! goodies. 💖🙏 Kind regards, The HeyLO! Team
Tried many low carb breads
Tried many low carb breads, these were probably the best, but not for me didn’t like the taste or texture
17 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, We're sorry to hear that you didn't enjoy HeyLO! bread as much as so many of our other customers. HeyLO! goodies help many people smash their health goals without giving up their favourite meals and snacks, and we’re sorry to hear that it wasn’t for you. If you feel there was any issue with the quality of our bread, please don't hesitate to get in touch at heretohelp@weareheylo.com Kind regards, The HeyLO! Team
Game changer
I have been on a low carb diet for 2 years now and have been able to lose a huge amount of weight and kept the weight off thanks to Heylo. I still get to eat bread, crackers and cereals without having to worry about a sugar spike. Love the products!
17 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, Sounds like quite a journey! Congratulations! Thanks so much for sharing and lovely to hear that HeyLO! goodies are working well for you. 💖🙏 Kind regards, The HeyLO! Team
My favourite things.
Love the seeded bread, the bagels and flatbread (they make lovely pizzas ). The wraps also make lovely quiche bases. Not cheap but as they taste so good does it matter?
7 mars 2026
Omdöme utan inbjudan
Great product bread with low carbs Allows!!
Great product, really low carbs
Allows me to eat bread but not worry about the carbs!
Only minor problem it’s quite expensive
17 mars 2026
Omdöme utan inbjudan
Great White Sliced Bread and Rolls.
17 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, Fab to hear that you’re enjoying HeyLO! Lighter White. Thanks very much for sharing!💖🙏 Kind regards, The HeyLO! Team
Heylo Low Carb Bread
I have been buying Heylo bread for years, it is low carb and the best I have tried. Any problems with deliveries are quickly resolved, I would not hesitate to recommend Heylo to anyone looking for low carb alternatives.
17 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, Thanks so much for the recommendation. 💖🙏 Lovely to hear that you’ve had a great HeyLO! experience. Kind regards, The HeyLO! Team
I have Type 2 diabetes but I can still…
I have Type 2 diabetes but I can still have delicious bread, rolls and other bakery items from Heylo. Makes my life so much easier with their excellent low carb tasty goods!
17 mars 2026
Omdöme utan inbjudan
Svar från Heylo
Hi, We’re so happy to hear that HeyLO! goodies are making your life easier and that you’re enjoying them! Thanks very much for sharing!💖🙏 Kind regards, The HeyLO! Team
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