Extremely disappointing experience
Extremely disappointing experience. The products I received were cheap, poor-quality material and did not match the quality I felt was advertised online. In my opinion, the advertising is extremely misleading and the product feels like a cheap imitation of what is presented on their website.
Their return process was even worse. My items were never worn or used, and I was willing to return them. I was instructed to open the package and take photos of the items for their review, only to then be told they would not accept the return. How does a customer provide the requested photos without opening the package?
They hide behind their “made-to-order” policy to refuse returns, even when the merchandise is unused. After going back and forth with customer service, they still refused a reasonable refund and would only offer a small percentage back while I’m stuck with products I don’t want and will never use.
I would strongly caution anyone considering ordering from Wear & Home. The quality was nowhere near what I expected based on the advertising, and their return/refund practices have been incredibly frustrating.








