The Saga of 3 Shirts
First, the products we ordered are quite simply excellent. The 3 products were exactly the sizes and styles that we ordered.
However, Shipping and Customer Service are reason for a 3 rating. From order date until the last of the 3 shirts arrived, it took from the order date of June 7, 2026, over 6 weeks to finally receiving our 3rd and final shirt on July23, 2026. This excludes the amount of time that was spent following up on our order through at least 5 emails, some of which Trendy sent to us were puzzling. At first, Trendy could not understand that 2 of the 3 shirts had not yet arrived. Then, there was some confusion about the sizes and number of shirts.
This was was the worst delivery service that we have experienced this year, by far. It was bad enough to bring down our rating from a 5 to a 3, considering the excellent quality (we rated a 5) of the 3 shirts.
Respectfully,
MB
23 juli 2026
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