We-Vibe Omdömen 

299
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We-Vibe is a company that refuses to communicate with customers! The order was incomplete, possibly used. Instead of returning the missing items with apologies and compensation for emotional distres... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Bought the Moxie+ solely for its long distance features. However this does not work at all, keeps disconnecting and when it connects for a second it freezes the second partner tries to control via app... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

The vibrations weren’t strong enough. I repurchased the original for years and was hesitant to try this new model. I use it on my clit normally as I don’t orgasm through vaginal stimulation and the ol... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve bought a few items from WeVibe, and so far I’ve loved every product!! The Bluetooth component is amazing for long-distance relationships and helps us feel closer together even when far away. It’s... Se mer

Företagsinformation

  1. Elektronikföretag

Skrivet av företaget

We-Vibe operates for one simple reason: To deliver enhanced pleasure with innovative vibrators and sexual stimulation accessories. Experience our products.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

299 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(299)

167 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Not happy with product

Not happy with product

8 mars 2026
Logotyp för We-Vibe

Svar från We-Vibe

Hi,

We are sorry to hear that you were not happy with your product.
We can not see that you have contacted us about this.
Your item is included within our Pleasure Guarantee promotion and we have contacted you directly to get this resolved for you.

Kind Regards
We-Vibe Customer Care

Betygsatt 1 av 5 stjärnor

Product is not working properly and not…

Product is not working properly and not stopping properly even though we disconnected from our phone it didnt stop working

21 februari 2026
Logotyp för We-Vibe

Svar från We-Vibe

Hi,

We are very sorry to hear that your item is not working properly.
We can not see that you have been in touch with us about this, we have now contacted you directly to get this resolved for you. All of our items have a 2 year warranty.

Kind Regards
We-Vibe Customer Care

Betygsatt 2 av 5 stjärnor

Me and my wife like we vibe but broken promises

Me and my wife have several toys from We Vibe The App is Useless for long distance play as well as frustrating being that you have to Put each Toy in Connection mode everytime you want to connect the toy you can't just turn it on and the app automatically re connect to toy you have to hold the button for it to program/connection mode everytime app is opened wich is very frustrating for a Bluetooth connection should be like traditional Bluetooth connections its saved in device and one phone or app sees signal it re connects my wifes toys have 100 percent stronger vibration than The toys for me the app is plagued with connection issues it functions for 15 or so minutes then constantly disconnects and re connects to toys and sessions have to be ended toys have to be turned on and off multiple times to get the app to reconnect which ruins the experience for couples. My NU Sensual branded penile ring is 120 percent more powerful on vibrations then my We-vibe Bond the men's toys are extremely weak to the point there only useful for my wife to feel because I don't feel them at all. App needs to be fixed or stop advertising the app on the products because the physical remotes work 90 percent better at all time. The app also sucks when it comes to using our own toys without remote play

1 mars 2025
Omdöme utan inbjudan
Logotyp för We-Vibe

Svar från We-Vibe

Hello,

We are so sorry to hear you are having trouble with our app.

Once the toy is set up, it will retain the last selected vibration pattern before insertion, and this setting will remain active without interruption. The antenna, positioned at the top of the arm, ensures a stable connection. However, if the antenna is obstructed, the connection may drop. Even in this case, the buttons on the toy will continue to function normally.

We would love to help you with this further and find a resolution for you.

Please contact us directly about this matter through our contact form here: https://www.we-vibe.com/uk/warranty

Alternatively, please respond to our request to receive your order information through this review. From there we would be able to contact you directly.

Once again, we are very sorry for any inconvenience caused by this.

Kind regards,

We-Vibe Customer Care Team

Betygsatt 1 av 5 stjärnor

App not working,Nova 2 too intense

I bought Nova 2 to use for long distance play,though App doesn't work to connect us unfortunately. Tried a few times,no luck at all.
The Nova 2 itself it too hard and too intense for my liking. Can not use it on my own either.

29 januari 2026
Logotyp för We-Vibe

Svar från We-Vibe

Hi there,

We are so sorry to hear the item isn't right for you and that you have had trouble using the app.

We have contacted you directly to get this resolved for you.

Kind regards,

We-Vibe Customer Care

Betygsatt 2 av 5 stjärnor

Issues with Delivery company

I know it isn't We Vibe's fault but EVRI had the parcel for a long time before delivering it to a parcel shop even though I made it clear if it doesn't arrive by a certain date, I won't be able to pick it up...

25 januari 2026
Logotyp för We-Vibe

Svar från We-Vibe

Hi,

We are sorry to hear that there was a delay with your delivery.

We will contact you directly to let you know what we can do to help.

Kind Regards
We Vibe Customer Care

Betygsatt 4 av 5 stjärnor

Premium price, but not without merit.

Costly - but good. I bought a touch x. It’s a fairly small and discreet external vibrator, but it does pack an adequate punch and is a nice addition for a couple to use if the woman requires external stimulation to climax. It would do well for solo play too, but the fact that I’m able to use it easily during sessions with my husband is great. It’s fully waterproof, charges easily and comes in a nice little bag. It feels premium, which it should, since it is a premium brand.

6 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

CS was slow but turned out to be good.



UPDATE 1/29/26 Received reply from WeVibe and they are sending another remote. They were a little late in getting the reply in but it was a satisfactory reply. But they should include an Owner's Manual when shipping the item so that the customer knows how to use it. At this point I retract the comments about CS.

21 januari 2026
Omdöme utan inbjudan
Logotyp för We-Vibe

Svar från We-Vibe

Hello,

We are sorry for any confusion with the manual and the remote.

The black remote is the remote for this item, as seen on the website.

You may have been looking at the Moxie instructions online and not the Moxie+. The Moxie, which is the older model, came with a white remote.

You can see the full Moxie+ manual on our website here: https://www.we-vibe.com/media/catalog/we-vibe/OUM_Moxie_Lay6.pdf

We can see one of our colleagues has been assisting you with this issue directly and is currently resolving the issue for you.

We are again terribly sorry for any confusion caused on this occasion and hope we have been able to resolve this for you.

Kind regards,

We-Vibe Customer Care

Betygsatt 1 av 5 stjärnor

Really not worth the price

Really not worth the price, connecting to the device either through the controller or app is unreliable which makes it basically useless. Doesn't apply pressure hard enough where I need it. Great in theory, in practice very disappointing.

26 januari 2025
Logotyp för We-Vibe

Svar från We-Vibe

Hello,

We are sorry to hear you are not completely satisfied with your purchase.

We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee.

If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product.

Simply head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. You can find the warranty form here: https://www.we-vibe.com/uk/warranty

Kind regards,

We-Vibe Customer Care

Betygsatt 2 av 5 stjärnor

Toy control by partner never works

Paired with distant partner. Can chat but request for control of toy is never received.

3 januari 2026
Logotyp för We-Vibe

Svar från We-Vibe

Hi,

We are sorry that you are having this issue.
We will contact you directly to get this resolved for you.
Kind Regards
We-Vibe Customer Care

Betygsatt 1 av 5 stjärnor

Product has not shipped for a week

Product has not shipped for a week and customer support has not responded to emails inquiring about the issue. AI Chatbot doesn't work either and can't find my order.

9 januari 2026
Omdöme utan inbjudan
Logotyp för We-Vibe

Svar från We-Vibe

Hello,

We are terribly sorry for the delay in shipment of your order. This was due to stock availability. We are sorry you were not informed.

We have now located your inquiry and have contacted you directly with your tracking information which is due to be delivered tomorrow.

We are very sorry for any inconvenience this delay may have caused.

Kind regards,

We-Vibe Customer Care

Betygsatt 5 av 5 stjärnor

Everything went smoothly

Everything went smoothly. I'm very happy with my product. The box was discreet, and shipping was fairly fast.

I got the We-Vibe Touch X. It isn't completely silent, but it is fairly quiet. My roommates have no idea that I'm using it in my room.

17 augusti 2025
Betygsatt 2 av 5 stjärnor

Save your cash

Hardware if fine, app and user experience is trash.

Cannot hold a connection, constant repair on every use, even to its own remote. Kills the mood as not part of your night, you’ll spend your life re-pairing.

It’s a good idea executed apaulingly - for the amount of frustration this will cause you, you might as well use the cheap replicas from China as their apps and controls are equally terrible.

Extortionately overpriced, and the fact that reviews now are exactly the same as five years ago, shows they placed no value on development or customer retention and just flipping units.

The second star is purely for the fact these are quite quiet in comparison to others.

31 december 2025
Omdöme utan inbjudan
Logotyp för We-Vibe

Svar från We-Vibe

Hello,

We are very sorry to hear you have had trouble with one of our products.

Please note that these items are covered by a 2 year warranty.

Unfortunately, your order details have not been summited with your review so we are unable to contact you directly to resolve this.

Please feel free to use the contact form on our website and our team will be happy to resolve this for you.

Kind regards,

We-Vibe Customer Care

Betygsatt 2 av 5 stjärnor

Delivery service kept me well informed…

Delivery service kept me well informed via email. The item itself works, but unfortunately, the app is the biggest issue. We have trouble keeping the connection for a extended period of time, we lose connection almost everytime time we pair up and sometimes the app just kicks one of us off midway through. Disappointing because of the amount of money spent.

4 december 2025
Logotyp för We-Vibe

Svar från We-Vibe

Hello,

We are sorry to hear you are having trouble with your item.

All We-Vibe products come with a 2 year warranty.

We can see this is being resolved with our customer service team.

We ate sorry for any inconvenience caused.

Kind regards,

We-Vibe Customer Care Team

Betygsatt 5 av 5 stjärnor

Strongly recommend

The Toys was dispatched and delivered on time, full tracking provided, all items well and discreet packed and delivered.
The toys are autstanding quality, deserved every single pence, the experiance with Chiros is amazing for both of us.
Strongly recommend the brand.

14 december 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer