Waydiy Omdömen 

This site is a scam. Do not use them, we lost money by ordering from them - don’t make the same mistake.

Scam! Ordered Jellycat which they confirmed would be genuine. Eventually came, no tags or labels . DON’T order from the company

Scam ! Please do not buy from them .They sold counterfeit toy , really upsetting.

No stars if it were possible!
Unable to contact by phone.
Standard answers be message.
Almost one month to deliver.
Should have read reviews before ordering.
DONT BUY FROM HERE

I had a disappointing experience at the Richmond Harbour Hotel & Spa. London. booked through Trip.com. Upon check-in, I was assigned a room in the basement, right under the reception. The noise from staff above was unbearable, and I couldn't rest at all. When I requested a room change, I was told it was the last one available, which forced me to leave and seek accommodations elsewhere. Despite my attempts for a refund, the hotel was unhelpful and unresponsive. I do not recommend booking here due to their inadequate service and poor handling of issues.

This company can’t be trusted completely…I placed the order on 7/12 and have been waiting for over 3 weeks where I have been pushing and pushing, they just feedback that it is being processed, then few more days they said it has been shipped. Eventually, I still didn’t receive anything and push for updated, then they said they couldn’t find the tracking number nor order status….I still don’t know whether I can claim it back and just want to warn everyone don’t trust this company, ever !!!

DO NOT USE: Absolute scammers. They are your money then do not send items. When contacted they get abusive. DO NOT USE

Should be zero stars. Order placed, money taken immediately. No shipping notification, e mails not answered. Contact mobile phone switched off. Generic responses in on line chat. Appalling customer service, now having to raise a dispute with the bank

I ordered online, money taken right away. Have tried to contact supplier to ask when item will be despatched, phone is switched off, email has been returned as failed to send and message hasn't been answered. My bank won't allow me to do a charge back until 14 days have passed from contact. I hope no one else gets conned, hence this review.

Edit - have now been refunded. Still no communication and item still on their website.

Said my order was cancelled at my request???? I did not request any cancellation of the order.
Would not use this company again 😡

Order cancelled after over a week from order being placed ‘at your request’. I didn’t request it. Very poor customer service.

Further to your response for more information, as stated above the cancellation was not requested by myself and there was no prior correspondence setting out any timeframes. I have screenshots of the only two pieces of correspondence received…one confirming the order and the second notifying me of cancellation and there is no mention of any timeframe for the order to be completed. I was just informed it had been cancelled. Happy to send copies of your messages. Thank you.