Decided on a service as bike had a lot of miles on from new, running mostly fine but a little noisy and in need of some TLC. Edward was friendly, advised arrival time in advance and was clean an... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bike had an issue from receiving delivery. Extremely noisy and vibrating through crank shaft. Problems when trying to return due to AI agreeing collection date and then it never got collected a... Se mer
Had the wattbike a few years now , heavy use, overdue service , seemed pricey but bit the bullet. The service agent replaced so many items , practically a new machine , well worth the money.
Företaget har svarat
Have had Wattbikes for a number of years now, originally the V1 and latterly the V2. Great bits of kit and solidly built. Highly recommend the servicing to keep them in best condition. Just had min... Se mer
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Företagsinformation
- Inomhuscykling
- Cykelklubb
- Butik med träningsutrustning
- Leverantör av träningsutrustning
- Landsvägscykling
- Sportaffär
Om Wattbike
Skrivet av företaget
Welcome to the official Trustpilot profile for Wattbike.
Thank you for sharing your reviews with us. We carefully read your feedback and aim to respond to all negative reviews to assist with your issues within 48 hours.
Check out our Website
Contact our Customer Services
OUR BIKE RANGE
Kontaktuppgifter
Unit 13, Nottingham South & Wilford Industrial Estate, NG11 7EP, Nottingham, Storbritannien
- info@wattbike.com
- wattbike.com
4,5
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awesome, thank you.
From ordering to delivery everything was very professional, well informed about delivery times and tracking was perfect. My bike was extremely well packed and the instructions for assembly were spot on. My only gripe is there were coin batteries included but I couldn't find anything in the instructions about them and had to Google what they were for, apart from that im very happy with my buying experience and my new Watt bike Proton.
23 mars 2026
Svar från Wattbike
Hi James,
We're glad you're happy with your Wattbike Proton and the overall buying experience. We appreciate your feedback regarding the coin batteries, these were just a spare set for your shifters. Thanks for your review!
Happy Cycling!
Team Wattbike
Service for Next Gen Atom
Smooth booking process on the website to book a service for Next Gen Atom, and paid the same price as in 2023. Had to wait a couple of months for a slot, but not a major issue. Good comms from the mechanic beforehand and on the day, and the bike is running really smoothly post-service.
20 april 2026
Omdöme utan inbjudan
Svar från Wattbike
Hi Rich,
We're happy the booking process was smooth and that your bike is running well after the service. We appreciate your patience regarding the scheduling. It's great to hear the communication was helpful. Thank you for your positive feedback.
Happy Cycling!
Team Wattbike
Cannot fault the service and courtesy
18 mars 2026
Svar från Wattbike
Hi Nigel,
We appreciate your kind words regarding our service and courtesy; we are so glad you were pleased!
Happy Cycling!
Team Wattbike
Svar från Wattbike
Hi Lee,
Thank you so much for your positive review!
Happy Cycling,
Team Wattbike
5 star service
Edward was fantastic, he texted me the evening before the service with an ETA, updated me on the day keeping me informed. Once he arrived he was politely, friendly, asked me questions about my bike as well as explaining the service process.
He is absolutely 5 stars and a brand ambassador for Wattbike. 🥇
17 april 2026
Omdöme utan inbjudan
Svar från Wattbike
Hi,
We're happy to hear that the service experience was fantastic. We appreciate your positive feedback regarding the communication and the technician's professionalism and friendliness. Thank you!
Happy Cycling!
Team Wattbike
Great bike
Whilst I have had a couple of issues with the bike the team at Wattbike have persevered with me and I now have a bike that works great again. The Proton is a really lovely bit of kit and I would thoroughly recommend the product to anyone..
17 april 2026
Omdöme utan inbjudan
Dreadful service
I paid for a service which cost £299 because I live in North Wales. Communication was non-existent regarding a date for the service. When I contacted you to find out what was happening I had an extremely terse email in response. The guy eventually came and left my bike with all the setting altered & he made no attempt to put them back to suit my age and weight & the original fault was not fixed.
18 mars 2026
Top service from Edward today sorting…
Top service from Edward today sorting out my workhorse of a Wattbike, it’s like new again.
16 april 2026
Omdöme utan inbjudan
Svar från Wattbike
Hi Chris ,
We're happy to hear that the service revitalized your Wattbike! It is great to know you feel it's like new again. Thanks for your positive feedback.
Happy Cycling!
Team Wattbike
Prompt efficient service to my…
Prompt efficient service to my Wattbike. The clamp that had failed was replaced and all is like new.
19 mars 2026
Svar från Wattbike
Hi Jeff,
We're happy to hear that the Wattbike clamp replacement went smoothly! We appreciate your positive feedback regarding our prompt and efficient service.
Happy Cycling!
Team Wattbike
Efficient service
Just had a very efficient service on my Atom2 c/o Edward. Like new now
16 april 2026
Omdöme utan inbjudan
Svar från Wattbike
Hi Nick,
We're happy to hear that you received efficient service, and your Atom is like new. Thank you for your positive feedback; we appreciate it.
Happy Cycling!
Team Wattbike
Svar från Wattbike
Hi Mike,
We're happy to hear that our service was efficient and effective for you. Thank you for your positive feedback!
Happy Cycling!
Team Wattbike
Excellent service. Highly recommend.
Had my wattbike serviced by a very polite, knowledgeable young man. Fast, efficient, thorough. Great customer service by email before the visit. Definitely recommend.
13 mars 2026
Svar från Wattbike
Hi Gill,
We're happy to hear that you had a positive experience with our service. We appreciate your kind words regarding the technician's expertise and efficiency. Thank you for recommending us!
Happy Cycling!
Team Wattbike
Too long to diagnose but super service
Took weeks for support to diagnose and suggest an engineer but the service itself was a dream. Bruce did a fantastic job and, like my FTP, the Atom is now back to its former self!
13 mars 2026
Svar från Wattbike
Hi Mr A,
We're happy to hear that the service met your expectations! We appreciate your patience during the diagnosis and are so glad the engineer was able to restore your Atom. Thanks for the feedback.
Happy Cycling!
Team Wattbike
Svar från Wattbike
Hi Adam,
We are happy to hear that you found our service attentive and professional. Thank you for your positive feedback; we appreciate it.
Happy Cycling!
Team Wattbike
fantastic product and fantastic support
Had my Wattbike Atom since 2020 and it's the best bit of fitness kit I've ever bought. Really helps my fitness and I am better all round than ever despite the advancing years. Great to keep the activity up during winter as I get softer and less fond of wind and rain! What I had not realised up to know was the fantastic support the Wattbike team provide. I've just had major surgery and asked for a bit of advice on rehab with the Wattbike and the response I had was really detailed and comprehensive giving me lots of information on how to approach my return when I am able to. I look forward to getting back on the bike soon and building my fitness Well done Louise and Wattbike team
14 april 2026
Omdöme utan inbjudan
Svar från Wattbike
Hi Patrick,
We're happy to hear that your Wattbike Atom has been such a valuable part of your fitness journey since 2020! It's great to know our team could provide helpful support and advice for your rehab. We wish you a speedy recovery and look forward to you getting back on your bike soon. Thank you for your positive feedback.
Happy Cycling!
Team Wattbike
Into it's 8th year and my Atom spins on!
I've had my Wattbike Atom for almost 8 years now and just had it serviced for the second time. It had developed a couple of problems which I was worried could spell the end of its life but the engineer sorted them out as part of the service and it's as good as new again. Very happy 🙂
10 april 2026
Omdöme utan inbjudan
Svar från Wattbike
Hi Mick,
We're happy to hear that the service resolved the issues with your Wattbike Atom! It's great to know our engineer was able to get it working like new again. Thank you for your positive feedback and for being a loyal customer for eight years.
Happy Cycling!
Team Wattbike
Arrived quickly and price.was.great.
16 mars 2026
Svar från Wattbike
Hi Nigel,
We're happy you received your order quickly and found our price agreeable. Thanks for your feedback!
Happy Cycling!
Team Wattbike
Great service
I’m very happy with the service that was provided and all sorts of other valuable information
16 mars 2026
Svar från Wattbike
Hi Lynda
We're happy to hear that you're pleased with the service you received and the helpful information provided. Thank you for your positive feedback!
Happy Cycling!
Team Wattbike
Bike as good as new!
Easy to book, good communication and successful service, bike is as good as new now!
13 mars 2026
Svar från Wattbike
Hi Toby
We're happy to hear that the booking process was easy, the communication was good, and the service was successful. Thank you for your positive feedback!
Happy Cycling!
Team Wattbike
Sticker/decals delivered well
6 mars 2026
Svar från Wattbike
Hi
We're glad the stickers arrived well. Thank you for your positive feedback; we appreciate you taking the time to share.
Happy Cycling!
Team Wattbike
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