Waterpump.co.uk Omdömen 

From the start water pumps were informative. Delivery was quick and items well packaged.
There was an issue with one of the pumps, I contacted them and within 24hrs they’d responded and outcome was a new pump being sent out. Really happy with the service and would highly recommend.

We purchased a pump in March last year that developed a fault. I contacted Waterpump to explain the issue, and their team were absolutely brilliant!
A replacement pump was despatched and was with us in 2 days! I can't fault their service both with the initial order and their help on resolving our issue. Thanks again for your superb customer service.

Customer service is second to none: helpful advice given prior to purchase and amazing, no quibble replacement when pump failed. Can't recommend highly enough.

No complaints whatsoever. Bought a pump, turned out to be faulty. Said to myself, "Oh here we go..." but what followed was constant communication and a successful replacement in the end, even after a lengthy delay on my side trying to get the product to work with a plumber, who was also very patient. Thank you, Water Pump, good job.

Warranty claim was handled efficiently. Replacement pump sent out same day and received the next day.
Excellent service, big thank you to Philip.

Patrick was very helpful, as I had made a couple of mistakes when I first signed up on 23/06/2026, and he sorted it out for me so I could place an order on 25/06/2026.
Thank you again Patrick.
Steve

Exeptional service, both with the initial purchase after an email conversation about my needs, and with replacement when a part of my pump failed.

I had taken there advice on what water pump to order and it arrived within 48 hours. One part of the pump had been damaged in transport.. Waterpump got a replacement to me again within 48 hours. There customer service and despatch is 5*

Shipping was quick and fantastic customer service, I had a query which was responded to and dealt with immediately. Couldn't ask for more

Great sales support. Fast delivery.

I had a problem with the starting of my Tallas E-Booster Pump 850. This was the first time in use for the season.
I sent an email as I couldn't select submit on the online form. I also called and I was very pleased that I could speak to someone quite quickly, i.e. without queuing.
Customer Services made some suggestions and emailed me a picture to assist. I tried this and it worked, pump now up and running for the new season.
Many thanks to Patrick in Customer Services for a prompt and knowledgeable response.

No quibble warranty issue.
Sent out a new pump straight away; no problem.
Under that basis I would definitely recommend to anyone to have the confidence of purchasing from this company.
Thank-you once again guys.

Great service, called to get some advice first and must say they were super helpful.

Highly recommended—great price (the cheapest I could find online), speedy delivery, and excellent communication. My pump arrived missing a 3-pin plug adapter, but the customer care from Wessell was fantastic, and the part was with me within days.

5⭐ all round. Thank you!

Customer pump failed which was fitted 8 Years ago and they promptly help me find the correct pump for that application my customer need for it. Very good customer service and fast delivery.

Item was in stock, good price and fast delivery.

Rapid delivery, excellent customer services, well informed on products. Great work. Recommended.

I always judge a company by post sales customer service. There was an issue with the product I ordered. The problem was resolved within an hour of contacting Waterpumps and a replacement item was received shortly thereafter. 5* response.

Great product, delivered promptly as requested