I am absolutely dissatisfied with the watch purchase. The watch still hasn't arrived—it's been a month already. The status says "shipped," but in reality, USPS is still waiting for the package, meanin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
HAVENT RECEIVED THE WATCH YET AS IT WAS SENT THRU USPS WHICH I SUGGEST YOU USE UPS FOR YOUR DELIVERIES AS THERE IS ALWAYS SOME PROBLEM WITH USPS EITHER DELAYS, ERRORS IN MESSAGING AS TO WHEN IT WILL A... Se mer
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Excellent Experience! Ordering is simple, and delivery is fast and secure (5–7 days). This was my third time buying, and the products are consistently high-quality, genuine, and well-packaged. Also pr... Se mer
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Watches.com has a great selection and the site is easy to use. My order arrived quickly, was well packaged, and the watch looked just as it did in the photos. Customer service was helpful when I had a... Se mer
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Informationen kommer från olika externa källor
Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!
Kontaktuppgifter
4155 Blackhawk Plaza Circle, Suite 101, 94506, Danville, USA
- contact@watches.com
- watches.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Received an open box/used watch
Received an open box/used watch, no tag, dirty with finger prints and dust, box was rip out, watch was in good condition but definitely not new, this was a disappointment, I will NOT be buying from them anymore.

Svar från Watches.com
Ordered Friday, received Wednesday.
Put the order in on Friday after work and shipping label was created following Monday, watch arrived 2 days later.
Thanks for the 10% discount on a watch that NEVED goes on discount on the manufacturers website.
Would order again.

Svar från Watches.com
the watch delivered isn't working
The timepiece delivered wasn't working.
They immediately proposed a refund or a replacement. Very reliable. I 'll definitely buy again from them.

Svar från Watches.com
Top notch company and brands
Excellent service before and after the sale!
Great value: Spinnaker Dumas Automatic Hornet Yellow dial pops like crazy!
Can’t get it off my wrist since I unpacked it and I have 6 other watches of which some are worth a heck of a lot more$$$!
Getting ready to get another Spinnaker dive watch soon very cool distressed look!

Svar från Watches.com
Worst Customer Support service ever
I got three watches from the web page. One of them was a pre-order, stated to happen in March-April.
After receiving my first two watches, I noted that my order status appeared as "Fulfilled" in the web page, so I wrote to Customer Support. They told me very clearly that I should wait, as the watch would ship in April.
First days of April, I ask about the delivery status of my last watch, replying to the same ticket I opened before. I got no response, so I opened a new one, where I got told that I had to reach DHL to check the status. I did that, turns out the mail came home during March and "I was not home, so they left a note". They didn't leave anything (which sadly is common here in Germany).
I contact DHL, they tell me that they sent the package back to the sender. Then, I contacted Customer Support, and told them about this issue; but I got a vague response saying that I should check with the DHL. I told them again the response I got, they stated it was my fault because I was not home, and offered a refund.
I continue by telling them that not only the delivery arrived earlier than when they told me (April VS March), but also that the mail service they used didn't even notify me. Customer Support didn't seem to care... The only thing I got from all these stressful interactions and months of waiting, is a refund that will happen when the watch arrives back to them.
I will never use this service again, and surely none of my watch enthusiast friends either. They don't care about customers, just about profit, and if they are wrong, they will just omit it to avoid money loss.

Svar från Watches.com
Something to watch for!
This time, it was my wife who found the watch on your site. Everything was smooth from start to finish. Thank you.

Svar från Watches.com
Lackluster results and poor effort in "Mystery" watches.
I ordered two mystery watches, one Bronze/Low level and one Gold/High level watch. The Bronze one I expected to be a quartz, not very surprising for 50$. But the Gold one, where I paid close to 190$ after taxes, I was taken by surprise when I recieved the exact same California Watch Co. quartz watch. I'd expect to recieve a mechanical watch for that price point at least, and certainly not the exact same quartz watch that's given with the 50$ package. Very dissappointing experience overall and I will not be doing that again.

Svar från Watches.com
Watch looks great but doesn't work
The watch that I purchased arrived within the timeline stated upon purchase.....however the watch does not work.....maybe a new battery is required. I had to contact the manufacturer and now I have to wait another two weeks to send it back and have it worked on.

Svar från Watches.com
Fast shipping great prices and value
Fast shipping great prices and value

Svar från Watches.com
Good service with solid watches I wish…
Good service with solid watches I wish I can give them 10 stars

Svar från Watches.com
Great service as usual
Watches.com as usual deliver watch as promised on time..will come back for more great collections

Svar från Watches.com
Awesome Watch
Received the item as it was described. Fantastic watch with a great price.

Svar från Watches.com
Great watch, Great price, Fast delivery
Love Watches.com's unique watch selection. Finally chose a Nubeo after narrowing it down from so many choices. Delivery was quick and the Watch is BEAUTIFUL and so is the presentation and packaging. Love it!

Svar från Watches.com
Good selection of branded unique…
Good selection of branded unique watches at affordable prices certainly with the discount added bonus. Cistern service response time is good within 24 hours and good advice.
Men’s mystery watches are not so mystery
I really love Watches.com for the most part but don’t know if I will ever order mystery watches again. I’ve ordered a total of 4 mystery watches and have gotten 2 duplicate watches and all 4 from the same manufacturer. Granted the watches are very nice but I don’t know if the mystery watch thing is more at random watches or cycling out old inventory. If you’re trying to diversify a collection with things you typically wouldn’t buy like I was maybe think twice before buying these.

Svar från Watches.com
Easy and quick service
Easy to use website, secure and and fast delivery. Will buy again here.

Svar från Watches.com
Ordered a nubeo watch on 1/20
Ordered a nubeo watch on 1/20, and received an empty box with no watch inside...wait for it, I was essentially told well you didn't purchase "route protection" so can't do anything...go "file a police report" and "notify nubeo", "maybe it could be replaced".
Surreal! They expect me to be on the hook for an item i never received!!! No accountability and/or willingness from them to resolve what in all likelihood was internal theft.

Svar från Watches.com
A questionable company to deal with!
I bought a watch in their sales,to be told after a few days that is out of stock!!Disappointing.Then I tried to buy another as they had 20% discount (it was 299$),just to find out that the discount does not apply for my item,while they advertise 20% sale without any limitations.Today back in the site to purchase without discount the watch,once again,the purchase price had gone magicaly up to $545,although they advertise that sales are till 20 of January. How serious this company is?They play about,but I would not buy from them,ever.Ebay sells the same items for a fraction what they are asking.How can you justify,charging $407 sale price(£360)for Thomas Earnshaw Brewster collection,when amazon sells all the series for full price of £159..you can make your own judgement! Today I purchased 4 Nubeo watches from 3 different sites,Amazon,secret sales,and Mainspring boutique for £883.The same exactly watches in watches.com ask you a total of $2925(in their sales),or £2588!Totally RIP OFF......

Svar från Watches.com

Svar från Watches.com
Super helpful
Super helpful, quick responses which is a big plus for me

Svar från Watches.com
Detta är Trustpilot
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