Brilliant service. Very helpful in giving information on what I needed. Setting up collections was made easy by Mathew who made the process seem so easy. Everything was explained well even when I aske... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Took a contract out after being told it was suitable for my intended use and the wait was 60 kg and the bin is only half full but yet and extra cost is added for going over wait every time it's collec... Se mer
Företaget har svarat
Great customer service from Waste Basics, particularly from Matthew. We set up an account for our office waste today and the whole process was straightforward from start to finish. Matthew suppl... Se mer
Företaget har svarat
Filled in a form online and had a call within 2 hours from Matthew Morrin (Sales agent) and advised of the requirements I need, he sorted this quickly and efficiently. Contract was set up the same day... Se mer
Företaget har svarat
4,3
Utmärkt
51 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Manager of tropical Venue
Keegan was very helpful today he help me understanding what i needed to know.
19 augusti 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Don’t be talked into there scams
Took a contract out after being told it was suitable for my intended use and the wait was 60 kg and the bin is only half full but yet and extra cost is added for going over wait every time it's collected. So not any good for my use. Have messaged them weeks ago but still no reply. No point in haveing a 1100 ltr bin if you cannot fill it. Also when the bin is under the 60 kg you dont get any refund for under wait. Soon as contract up I'm out.. a scam company quick to get you signed up but not quick to respond.
18 augusti 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Michael,
Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.
Best Regards, Team @ WasteBasics
Great customer service from Waste…
Great customer service from Waste Basics, particularly from Matthew. We set up an account for our office waste today and the whole process was straightforward from start to finish.
Matthew supplied all the information clearly, made the account setup quick and easy, and was fast, responsive and helpful throughout.
Would definitely recommend Waste Basics to other businesses looking for a reliable and hassle-free waste service.
17 augusti 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Ermir,
Thank you for taking the time to share your positive experience with WasteBasics, especially in mentioning Matthew's exceptional customer service. We are delighted to hear that setting up your office waste account was a straightforward and hassle-free process, with Matthew providing clear information, quick account setup, and responsive assistance throughout.
It is our priority to ensure our customers receive reliable and efficient waste services, and we are thrilled that you would recommend WasteBasics to other businesses seeking a similar experience.
Thank you once again for your recommendation and for choosing WasteBasics for your waste management needs.
Kind Regards, Team @WasteBasics
Service was very quick and efficient
17 augusti 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Romin,
Thank you for taking the time to share your feedback on our WasteBasics service. We are delighted to hear that you found our service very quick and efficient.
Ensuring a swift and effective service is a key priority for us, and we are pleased to hear that we met your expectations. If you have any further feedback or suggestions on how we can continue to improve, please do not hesitate to get in touch.
Thank you once again for choosing WasteBasics.
Kind regards, Team @WasteBasics
Brilliant service
Brilliant service. Very helpful in giving information on what I needed. Setting up collections was made easy by Mathew who made the process seem so easy. Everything was explained well even when I asked random questions. Highly recommend based off customer service.
13 augusti 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Becky,
We would like to express our sincere thanks for your kind words regarding our WasteBasics service. We are thrilled to hear that you found our service to be brilliant and that Mathew was able to assist you effectively in setting up collections.
At WasteBasics , we strive to provide informative and easy-to-use services for our customers, and we are delighted to hear that this was reflected in your experience. Your recommendation based on the level of customer service you received means a great deal to us.
Should you have any further questions or require assistance in the future, please do not hesitate to reach out. Thank you once again for choosing WasteBasics .
Warm regards, Team @WasteBasics
Great Service
Keegan was great. He made the experience quick and easy and answered any questions I had during the process.
12 augusti 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Bobbie,
Thank you for your kind words! We're thrilled to hear that Keegan provided you with a seamless and informative experience with WasteBasics. If you ever have any further questions, please don't hesitate to reach out.
We value your feedback and look forward to serving you again in the future.
Warm regards, Team @WasteBasics
Matthew couldn’t have been more helpful…
Matthew couldn’t have been more helpful and guide me through how open a new account and advise me about all options. Definitely recommended
11 augusti 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Sharon,
Thank you for your positive feedback regarding your experience with WasteBasics.
We are pleased to hear that our team was able to assist you in opening a new account and provide you with valuable advice on the available options. Your recommendation means a lot to us and we strive to continue offering excellent service to all our customers.
Kind regards, Team@WasteBasics
Rory was great
Rory was great. Straight forward process and quick 👍
10 augusti 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Chris,
Thank you for taking the time to share your experience with WasteBasics. We are pleased to hear that Rory provided you with great service and made the process straightforward and quick. We strive to ensure a smooth and efficient experience for all our customers.
If you have any further feedback or questions, please do not hesitate to contact us. We appreciate your support and hope to serve you again in the future.
Best regards, Team@WasteBasics
Excellent service
The whole experience was quick and easy. I was talked through all the steps one by one and all my questions were answered fully. I would definitely recommend Wastebasics to others in my area .
10 augusti 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Christina,
Thank you for taking the time to share your experience with us.
We are delighted to hear that you found the process of using WasteBasics quick and easy, and that all your questions were answered fully. It is our priority to provide exceptional service and support to our customers. Your recommendation means a lot to us, and we truly appreciate your kind words.
If you have any further inquiries or require assistance in the future, please do not hesitate to get in touch. We are here to help.
Wishing you all the best, Team@WasteBasics
Everything was smooth sailing all…
Everything was smooth sailing all explained, very quick service and very polite I would recommend keegan to get things sorted for your business.
5 augusti 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Customer,
Thank you for your kind words and recommendation. We are delighted to hear that you found our service to be smooth and efficient. Keegan will be pleased to know that he was able to assist you in getting everything sorted for your business. Should you ever require our services again in the future, please do not hesitate to get in touch.
Warm regards, Team@WasteBasics
If I could go back I’d stay away from waste basics
So I have had a waste basics account where I was due to have my rubbish collected from my site fortnightly.
The first collection did not go ahead due to waste basics reaching out to me and saying the supplier may not be able to service the site despite them confirming this when setting up the account. They then sent a man with a van to collect the rubbish and said the collections will proceed as normal and expected.
Fast forward a fortnight later I called to let waste basics know the portal is showing me there is no active service and can they confirm my rubbish will still be collected on the agreed date. They then told me it would and there would be no issues.
I then had my rubbish out and it was not collected. Rats and cats have gone through the rubbish and the outside of my business looks very unprofessional.
My main concern here is waste basics reasoning for this is the supplier has let them down, for me this is not good enough as it has happened 2 collections in a row. Surely the first collection not happening was a red flag to waste basics that the supplier is not good enough yet they continued to proceed with it.
I have since wanted to cancel which they have said I need to pay a termination fee which is appalling considering they have failed to provide the service I agreed on from day 1.
4 augusti 2026
Omdöme utan inbjudan
Discussing the contract was very clear…
Discussing the contract was very clear , no nonsense, quick, straightforward.
28 juli 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Stella,
Thank you for taking the time to share your feedback on our WasteBasics service. We are delighted to hear that you found the contract discussion to be clear, quick, and straightforward. Providing our customers with a transparent and efficient process is one of our top priorities, and we are glad to know that this was reflected in your experience.
If you have any further questions or would like to share any additional feedback, please do not hesitate to reach out to our team. We are here to assist you in any way we can.
Thank you once again for choosing WasteBasics.
Warm regards, Team@WasteBasics
Great and efficient services
Filled in a form online and had a call within 2 hours from Matthew Morrin (Sales agent) and advised of the requirements I need, he sorted this quickly and efficiently. Contract was set up the same day with no confusing jargon like most contracts. Would definitely recommend!
24 juli 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Nicky,
Thank you for taking the time to share your experience with WasteBasics. We are delighted to hear that Matthew Morrin was able to assist you promptly and efficiently in setting up your contract without any confusing jargon.
At WasteBasics, we strive to provide a seamless and clear process for our customers, and we are pleased to hear that you found our service to be recommendable.
If you have any further questions or require any additional assistance, please do not hesitate to contact us.
Best regards, Team@WasteBasics
Rory made it very simple a godd…
Rory made it very simple a godd experience.
24 juli 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Kevin,
Thank you for sharing your experience with WasteBasics. We are pleased to hear that our product made things simpler for you.
We constantly strive to provide our customers with user-friendly solutions, and we are delighted that you found your experience with us to be a positive one.
If you have any further feedback or questions, please do not hesitate to get in touch. We appreciate your support and hope to continue meeting your expectations in the future.
Warm regards, Team@WasteBasics
Great service so far and customer…
Great service so far and customer service of Dylan
22 juli 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Stacey,
Thank you for taking the time to share your feedback on our WasteBasics product.
We are thrilled to hear that you have been enjoying our great service and that Dylan has provided you with excellent customer service thus far.
We always strive to ensure that our customers have a positive experience with our products and our team, and it is rewarding to hear that we have met your expectations.
If you have any further feedback or questions, please do not hesitate to contact us.
Warm regards, Team@WasteBasics
Svar från Wastebasics
Dear Stephen,
We are thrilled to hear that you found our service for WasteBasics to be excellent.
Clear communication is of utmost importance to us, and we are delighted to know that you found our explanations to be helpful. Thank you for taking the time to share your feedback with us.
Should you have any further questions or require assistance, please do not hesitate to get in touch with us. We look forward to serving you again in the future.
Warm regards, Team@WasteBasics
Excellent and cheapest
21 juli 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Arshid,
Thank you for taking the time to share your positive feedback on our WasteBasics product. We are delighted to hear that you found it to be excellent and the cheapest option available.
At WasteBasic, we strive to provide high-quality products at competitive prices. Your satisfaction is our top priority, and it is always rewarding to receive such positive comments from our valued customers like yourself.
If you have any further feedback or questions, please do not hesitate to contact us.
Thank you once again for choosing WasteBasics. We look forward to serving you in the future.
Kind regards, Team@WasteBasics
Svar från Wastebasics
Dear Moin,
Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.
Best Regards, Team @ WasteBasics
Dylan is extremely efficient in his…
Dylan is extremely efficient in his job, an asset to the team. He definitely needs a payrise. Thank you so much for making this business contract go so smoothly
Sophie
13 juli 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Sophie,
Thank you so much for this kind review! We're thrilled to hear Dylan made the process go smoothly for you — he really is a fantastic asset to our team, and we'll be sure to pass along your kind words (and the payrise shoutout!). Thanks again for choosing Waste Basics.
Warm regards,
The Waste Basics Team
Great communication
Great communication, and great efforts to influence the customer and proceed with sales.
10 juli 2026
Omdöme utan inbjudan
Svar från Wastebasics
Dear Nooh,
We're really glad you had a great experience with our communication — keeping you informed and finding the right solution together is exactly what we aim for. Thank you for taking the time to share this, and we look forward to continuing to support you going forward.
Warm regards,
The Waste Basics Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.