Got in touch via Messenger with a query about a refund. Was worried this would be a long drawn out process involving phoning up etc. Darryl was able to resolve this within minutes, much to my relief.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had an issue on the Warehouse website today, I was trying to make a return but I kept getting an error. I couldn't find any explanation or help for this error on the website so I contacted Wareho... Se mer
Received a wrong item in my order. Contacted easily through whatapps and dealt with a very helpful person called Dale, who arranged for the right item to be sent to me within a couple of hours by next... Se mer
I had a query about an item online and wanted to contact customer service. I was so impressed you could contact over imessage (so quick and convenient!), and Shiela replied within 30 mins (on a Sunday... Se mer
Resolved my query within minutes
Got in touch via Messenger with a query about a refund. Was worried this would be a long drawn out process involving phoning up etc. Darryl was able to resolve this within minutes, much to my relief. Genuinely surprised by how good the customer service is compared to other brands.
Very helpful with refund process
Quick responses from the customer service. Shella was very helpful with my refund.
Thanks again
I got a very fast and very efficient…
I got a very fast and very efficient response from customer care and was very appreciative
Contacted customer service regarding a…
Contacted customer service regarding a refund. Within 24 hrs I had a prompt email from Rosary who was very apologetic with her response.
Credit to your customer service department, outstanding customer service.
Thanks again Andrea
Amazing customer service
Amazing customer service, contacted warehouse through text on a Sunday and received a reply back within 10mins, amazing. Will definitely continue to shop with Warehouse.
Good service
Good service, excellent clothing at a value cost. Very happy all round!
Good customer service
Clothes came quickly and well packaged . Zyra was very helpful with my request in a return query .
Karla responded to my query very…
Karla responded to my query very quickly and reassured me my return is in transit providing me with all the information needed. Very polite too. Just the kind of service I like. :-)
Paula resolved my issue with the…
Paula resolved my issue with the missing item
Very helpful via Messenger
Very helpful via Messenger. Detailed and useful information
Refund processed with no fuss
Refund processed with no fuss. Items had been lost in transit. Thanks to Wayne for top customer service ⭐️
Great customer service by Ivy & Greziel
Great customer service
The team were great at processing my refund, especially Ree who was helpful, friendly and replied quickly to any emails. You're in safe hands
Poor customer service
Poor customer service, no refund actioned for over a week, constantly repeating myself in messages. Warehouse customer service just need to admit to a delay or error in processing refunds, not make excuses.
Promotion code problem
I had a problem with applying a promotion code which I had received through an email, however the matter was dealt with so efficiently! Thank you to Sania and CloieBelle for resolving the issue. Great customer service!
Returns parcel got lost
Returns parcel got lost. Contacted them via iMessage service and got the quickest resolution from Rex. Everything was resolved within 30 mins!
Amazing service when dealing with my…
Amazing service when dealing with my query
Safina was amazing- thank you
Safina was amazing- thank you! Super quick response and reordered items that had gone missing in transit. No need to beg or chase, just really friendly, lovely customer service.
Fantastic customer service
Fantastic customer service - one of the best on the high street. RoseAnn was so helpful and efficient.
Rose was very helpful
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








