Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
At Walk and Thread, we take pride in offering a premium range of pet accessories designed to marry functionality with elegance. Our curated selection includes durable leashes, stylish collars, chic pet apparel, and cozy beds, all crafted with meticulous attention to detail to ensure they stand the test of time. Our name, Walk and Thread, epitomizes the journey of companionship and the fine craftsmanship that goes into each product we create. We believe that every pet deserves the finest, which is why we use high-quality, comfortable materials that are not only stylish but also ensure the utmost comfort for your furry companions. Browse our online store to discover accessories that are as unique and classy as your beloved pet. Whether you are looking for a modern harness, a sophisticated bed, or a set of playful toys, Walk and Thread is your go-to destination for high-quality pet accessories. We value our customers' feedback and strive to provide exceptional customer service with each interaction. Our seamless online shopping experience, coupled with prompt delivery and a dedicated customer service team, makes shopping with us a breeze. Explore a world of elegant pet accessories at Walk and Thread - where quality meets style, and customer satisfaction is our priority.
1st Floor, Cardinal House, 20 St Mary's Parsonage, M3 2LY, Manchester, Storbritannien
4,1
22 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I can not see why this company is still in business, dose not answer e mails
Chat never anyone on it
Seem a bit of a joke as i was going to buy a dog bowel set.
But if there are like this why bother
Shame get your act together
I’m really impressed with Walk & Thread. The product quality is excellent and feels super premium. I did have a bit of a delay with my delivery, so I had to wait longer than expected - but the team handled it brilliantly. They kept me updated and even compensated me with a generous discount, which shows they genuinely care about their customers. Great service, great products
Excellent products and fabulous fast service! A pleasure to do business with!
I couldn’t be happier with my experience. The products are top-notch, offering great value and quality. What really stood out, though, was the exceptional customer service. The team went above and beyond to assist with all my queries and made sure everything was perfect from start to finish. Highly recommend this company if you’re looking for reliability and great support!
Obssesed with my dogs new collar and lead!, the quality is insane for the price. would definitely recommend!
My kitten loves it! Great bag, safe and sturdy, and good communication and quick postage. Thank you!
Lovely bowl that I actually use as a treats/ extra water bowl for my cat! Beautiful and so aesthetic. Amazing service 10/10
Lovely bowl & stand but I wouldn’t recommend or repurchase. My dog has used this twice and the entire inside is already scratched. I’ve never had this with any other ceramic bowls and they were significantly cheaper.
Svar från Walk and Thread
Hi Caitlin,
Thank you for your feedback, and we're very sorry to hear about your experience.
Our products undergo thorough examinations, including scratch tests, to ensure they meet the highest standards. We've sold hundreds of bowls and have never encountered this issue. In fact, we personally use the same bowls for our dogs, and they have lasted for the past half year without any problems.
We apologise for the inconvenience this has caused. Could you please email us at customerservice@walkandthread.com with a photo of the condition of the bowl? We would be more than happy to arrange a replacement for you.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards,
Walk and Thread
I would 100% recommend Walk and Thread. Fantastic customer service after a little delivery hiccup which wasn’t their fault. Their communication was brilliant and their resolution great. And that’s not all their products which are lovely, I have two very happy doggos.
Purchased the Vegan Harness and lead- beautiful product! Our pup Finneas is feeling and looking quite posh- as he likes to look stylish.
Finneas highly recommends the products and said the customer service is excellent. After realizing I may need a smaller harness - they contacted me immediately to verify- and they were correct. I may be a small pup but I’m a posh one now 👑
I bought a harness and dog water bottle. Delivery was really quick. The harness fits my dog perfectly, much better than my old harness which was falling apart. My dog loves the water bottle especially during this hot weather! I would definitely recommend Walk and Thread to a friend.
Great purchase, we love it for our puppy. Very soft leather with cushioned backing & having the AirTag gives reassurance. Fit was good too.
Super stylish products at a fair price. Not everything I ordered was suitable but that’s not unusual when buying online. However the great customer service and ease of return made the whole experience a smooth one. Would def buy from W&T again
Had a great experience with Walk and Thread. Their customer service was friendly and quick. When my Sienna Brown lead was out of stock, they sent me a Maroon Orange one instead and even included an extra lead for free!
The quality is fantastic, and I really appreciate how they handled everything. I’ll definitely be shopping with them again.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
