Vuling Omdömen 9

Tariffe economiche. Ma la qualità non è delle migliori. Il servizio è buono. È possibile prenotare facilmente online, anche tramite app.

Brugte Vuling til en tur til Barcelona.
Både ud og hjemrejse fløj til tiden.
Vuling anvender A fingeren i Kastrup og T1 i Barcelona
som ikke er lavpris terminaler.
Vulings hjemmeside er nem at anvende og efterfølgende dokumenter hånteres nemt elektronisk, rejste med Cabin kuffert.
Pæne rene fly med god betjening.

Wat een oplichtersbende zeg bij vuling .
Totale kosten ruim 2 keer zo hoog als de originele verkoop prijs boek nooit meer bij deze maatschappij

Frygtelig service!!!!!

Først er flyet over en time forsinket den ene vej, den anden vej bliver det rykket flere timet. Så vi var nødsaget til at booke et nyt fly, da vi ellers ikke kunne nå det næste fly.

Der næst har de overbooket og havde ikke plads til håndbagagen, selv om 2 billetter har kostet 6000,- for en flyvning på 2 timer. Vi blev derfor pålagt at betalt for ekstra ind tjekket bagage. Det blev 240 euro oven i. Og jeg blev tvunget til at efterlade mine meget dyre ejendele i en blød taske som så skulle tjekkes ind uden lås og ned i deres lastrum.

Jeg betalte også for i internet på flyet, så jeg kunne arbejde, dette virkede heller ikke.

Jeg flyver aldrig med dette selvskab igen.

SIDSTE OG ENESTE GANG MED DEM!!!!

FLERE TIMERS FORSINKELSE BEGGE VEJE. Og da vi så skulle med ville de have vi skulle betale ekstra for vores håndtasker som allerde var betalt for.

Derefter måtte vi så ikke have vores håndtasker med. Som resulterede i at vores helt nye Louis Vuitton tasker blev smidt ind som normal bagage i lastrummet.

Da vi fik vores ting tilbage på kuffert båndet, var vores tasker fuldstædig skamferet.

This company's customer service is the worst. I do not want to give even one star. I was supposed to go to Copenhagen from Barcelona, on 26 August at 16:35. As I got the message by google that our flight was delayed by 48 minutes, but later on after sometimes I got another message that it was delayed by 32 minutes, and the gate at that time was showing B47. So, I and my wife were not in the rush, we were sitting and eating at burger king at the airport. After that, we went inside and waited at gate B47. After a while, not seeing any people around the gate made us suspicious so, I looked at the screen and it was changed to B31. Then, we rush to gate B31 before 16 minutes to flight and the gate was closed, and the plane was actually going to depart earlier than the planned schedule. Then we were running around for an hour around the airport to look for some solution to it basically no one was helping. After, sometimes one gentleman shows us the customer service but guess what the customer service was horrible, actually very sad that the lady at the counter was very rude and was cursing in Spanish, saying "puta, puta, always looking at the mobile but can't see the screen". I was speechless and cant even explain on words how we were feeling. Before us, she was also speaking very rudely to the other two guys. I don't know how people like her end up with customer service as it is one of the things that represent the company image to the traveler. I know I should have checked but did not bother because when we had a flight from Copenhagen, our flight was delayed by more than 2 hours on 23/08/2022, the flight no. was VY1873 which was supposed to depart at 20:15. At least, I was expecting good customer service because you can imagine how frustrated I was missing the flights and running around in the airport helplessly. I have never given reviews in my life and have never complained about anything but that day I and my my partner was completely shocked by the customer service attitude and compelled to give a review. Gracias for this bad experience. Hopefully, Next time, i do not have to travel with your airlines when i have to go to Camp Nou to watch FC Barcelona games.

A fuir..... Vol annulé au moment de l'embarquement !
Proposition de remplacement pour le mardi (vol avec escale) soit 3 jours plus tard. Mails dont les liens ne fonctionnent pas, aucune excuse, numéro de téléphone surtaxé pour essayer de s'en sortir. Moindre mal, j'habite Lisbonne, donc j'ai un point de chute. On peut imaginer la panique des 200 personnes qui n'ont plus d'hôtels ou d'airBnb....
Je pense que dans ce genre de situation, le minimum serait la mise en place d'un numéro de téléphone dédié le temps de la résolution de la crise. ah, si suelement on avait pu mettre 0 étoile.....

I have not even been on the flight yet and already i'm regretting the decision to fly with this company. Every step towards getting onto the plane they have tried to squeeze more money out of me. It's disgusting the way they try to trick you into spending more money after purchasing the tickets. No indication was given on baggage allowance until after tickets were bought on a third party site. Then no check in until 7 days before asking for more money for seat with the threat you won't sit together. Absoloutly the worst experience of any holiday and from now on will book a proper airline. Will be the last time I fly with this company.

wir hatten einen guten Flug mit Vüling, nettes Personal, tollen Service. Gerne wieder mit der span. Airline, Preisleistung gut.
Danke
G. Müller