You have the function which says modify dates but your app doesn’t allow you to do so . Effectively you have to cancel and rebook - which means you have to pay upfront again whilst still waiting for r... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Plenty of relevant properties and easy booking. It would be good if displayed maps were always translated into English as I could not read the town names in Greece which I considered
I had a host cancelling at the last minute, for a location that was incredibly busy and hard to find an alternative. VRBO were amazing, they found an alternative property for me and had it booked wi... Se mer
A simple and quick booking process. My villa was booked and confirmed well within the advised 24 hours with instructions of what comes next. It's left me feeling very confident in our choice
Företagsinformation
- Uthyrning av semesterbostad
- också i
- Researrangör
- Semesterbostad
- Söksida för resor
- Uthyrning av semesterboende
Om Vrbo
Skrivet av företaget
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to process good instructions and…
Easy to process good instructions and how to access our Villa stay.
The booking process was easy and went…
The booking process was easy and went smoothly with clear instructions on how to proceed
Easy to book and find properties
Easy to book and find properties. Better than Airbnb, they send you to lots of different destinations other than the one you choose.
Booking process online was efficient…
Booking process online was efficient and immediate contact detail available
Payment issues, not at my end
I booked the dates I wanted, paid for the booking and insurance. The next day, I was emailed to say it was not paid for and, with payment pending, I had until 10am the following day to resolve this. I called the number and paid a second time, only to have had another email to say my booking is cancelled. On investigation, it seems the number I was given was that of another company, whom I gave now paid. The insurance I paid is now with Vrbo but my booking is with Cottages.com. very confusing and I am left not knowing whether I have a cottage booked or not.
Very straight forward booking process
Very easy to book
Very easy to book. Quick confirmation email and message from the accommodation.
Plenty of relevant properties and easy…
Plenty of relevant properties and easy booking. It would be good if displayed maps were always translated into English as I could not read the town names in Greece which I considered
So easy!
Clear description, pricing and availability. Followed by prompt and clear response from owner.
I’ve got booking confirmation but…
I’ve got booking confirmation but when/how do I pay. I’ve emailed and had no reply.
Very straightforward and easy…
Very straightforward and easy to make my booking. Looking forward to my trip
Booking went smoothly
Great, easy to use app
Easy to find suitable properties as there is lots of information provided and easy to book.
Very very good
Very easy to use and I joined and hit a…
Very easy to use and I joined and hit a discount
Vbro permits owner to cancel booking for more money
Hi, I was informed by the owner of the apartment that my vbro booking was cancelled, due to the apartment being sold and now being owned by new owners during the dates of my original booking. However the same apartment was still available for booking on my booking.com at four times the price.
This was very disappointing and felt like a waste of my time having searched extensively to find the booking. The original booking should have been honoured.
You have the function which says modify…
You have the function which says modify dates but your app doesn’t allow you to do so . Effectively you have to cancel and rebook - which means you have to pay upfront again whilst still waiting for refund and then have to contact insurance separately- why have the ability to modify dates but not allow to do so . Who ever is holding the money earns interest on that cash
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
