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Vrbo Omdömen 

413
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I would have given five stars but I couldn’t fill details on the booking form as requested. Tried more than once, but my booking did go thru & the payment taken. Relieved to hear from the owner that... Se mer

Betygsatt 4 av 5 stjärnor

Even at short notice some good properties to review just wish the filters were a little better thought out. For instance private parking and a layout of the property would quickly confirm what is actu... Se mer

Betygsatt 5 av 5 stjärnor

This was my first time using Vrbo. I was very well attended to regarding my accommodation booking. The agent who dealt with me was super attentive, patient and caring about any concerns or queries I h... Se mer

Betygsatt 5 av 5 stjärnor

I had a host cancelling at the last minute, for a location that was incredibly busy and hard to find an alternative. VRBO were amazing, they found an alternative property for me and had it booked wi... Se mer

Företagsinformation

  1. Uthyrning av semesterbostad
  2. också i
  3. Researrangör
  4. Semesterbostad
  5. Söksida för resor
  6. Uthyrning av semesterboende

Om Vrbo

Skrivet av företaget

Vrbo is a holiday rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.

Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centred on entire homes only. For families and groups, that can mean more privacy, fewer compromises and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travellers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travellers more confidence in the holiday rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save. *

*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

413 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(413)

403 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Easy Booking

We have been looking for a similar apartment to what we previously experienced in La Cala. The options available were well detailed and I found the whole experience easy to deal with. Transactions were easy for anyone who is not computer wise

19 oktober 2026
Betygsatt 4 av 5 stjärnor

Summer 2027 booking

Good choice of accommodation options and easy to request. Quick responses from all parties. Would ideally have instant confirmation but it was all sorted within a matter of hours in any case

18 oktober 2026
Betygsatt 2 av 5 stjärnor

Disappointed

I booked, received a message to say the rate on Vrbo was wrong and directed me elsewhere to pay, which I refused. They have sent a new link with a new price for the stay with an additional £418 to pay.

Makes me feel uneasy and this was going to be a 2 month stay.

19 oktober 2026
Logotyp för Vrbo

Svar från Vrbo

Hi,

Thank you for bringing this to our attention. We understand how concerning it is to be directed to pay outside the platform and then receive a new link with a different total, especially for a longer stay.

We’re looking into this and will follow up with you directly to understand what happened and see how we can help.

Thanks,
Review Resolutions Team
Expedia Group

Betygsatt 5 av 5 stjärnor

Hi i booked my last holiday that ive…

Hi i booked my last holiday that ive just come back from through you. It was all a very easy process especially as im not great with modern technology and bookng things. The villa we stayed in was lovely although we did have 2 power outages. We had my 80 year old mum with is so that was difficult for us as we couldnt make her a hot drink in the morning or anything to eat. The villa was spotless and we did enjoy our stay abs waking up to fabulous views

19 oktober 2026
Betygsatt 2 av 5 stjärnor

Being chased for payment despite the…

Being chased for payment despite the website saying payment not needing to be made yet. Big admin fees too.

19 oktober 2026
Logotyp för Vrbo

Svar från Vrbo

Hi Chris,

Thank you for taking the time to share your feedback. We understand your concern about being asked for payment even though the site indicated it wasn’t due yet, as well as your comments about the administrative fees.

We can see that you’ve already been in contact with our support team. If you need any additional help, please contact us at help.vrbo.com/contact.

Thank you,
Review Resolutions Team
Expedia Group

Betygsatt 5 av 5 stjärnor

The VRBO site is well laid and the…

The VRBO site is well laid and the booking process very easy to use.We were looking for a Holliday let with at least 3 bedrooms with a pool or spa and in the Ypres area. We looked at a number of suitable let's but the one we chose was the top of the list the site provided of ones that would be suitable.
Set out the most important facilities the let must have and those that are less important. Having a good idea of the date and location in mind will ease your way through the site.

19 oktober 2026
Betygsatt 3 av 5 stjärnor

Waiting for a response

The page for the property I was looking at kept resetting the guest numbers to the point where when I made the booking it was for fewer guests than I asked for. I noticed the problem immediately and messaged the host to correct it but nearly a day later I have heard nothing from them 🤷🏻‍♀️ As a first time user of Vrbo this does not fill me with confidence.

18 oktober 2026
Logotyp för Vrbo

Svar från Vrbo

Hi Alison,

Thank you for taking the time to share your feedback. We understand your concern about the guest count resetting during booking and not hearing back from the host after you messaged to correct it.

We can see that you’ve already been in contact with the host. If you need any additional help, please contact us at help.vrbo.com/contact.

Thank you,
Review Resolutions Team
Expedia Group

Betygsatt 2 av 5 stjärnor

Confusing price.

The villa price was different to the advertised price and the advert states that the price included all taxes and fees. It did not warn you that a cleaning fee and a service fee would be added on. Totally misleading. Also 2 payments were taken for the deposit with no explanation of the amounts taken. Very confusing and difficult to work out the correct total price of the rental.

11 oktober 2026
Logotyp för Vrbo

Svar från Vrbo

Hello,

Thank you for taking the time to share your feedback. We understand your concerns about the advertised price not matching the final total, the additional cleaning and service fees, and the deposit being charged in two payments without clear explanation.

We’re looking into this and will follow up with you directly to understand what happened and see how we can help.

Thank you,
Review Resolutions Team
Expedia Group

Betygsatt 5 av 5 stjärnor

First time user

This was very straightforward and once the booking had been confirmed, an email confirmation was received. Also a message from the hosts.

19 oktober 2026

Detta är Trustpilot

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