The overall ease of booking was good. However we had initially booked a different property back in August. In October we get a text message from the owner asking us to switch units, and they were c... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Exceptionally well furnished kitchen, for cooking and serving. Relaxing and inviting living room with spectacular ocean views. Comfortable, quiet location, comfortable beds and elegant bathrooms mad... Se mer
Website gave good description of the rental and it's location. Selected dates and booking went smoothly. Only issue was when picking dates the calendar was too far right onmy screen to select the nex... Se mer
I booked a place yesterday, and I received a message today saying the price was higher than originally booked. So therefore I didn’t rebook with that place. I just rebooked another place and it went s... Se mer
Företagsinformation
Om Vrbo
Skrivet av företaget
Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.
Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax, and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. Search where and when you want to travel
2. Compare vacation rentals, prices, amenities, and reviews
3. Book the entire home that fits your trip
Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveler photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ease of use.
Very easy to use and understand!
Easy to book!
Easy to search in the area we wanted
Easy to search in the area we wanted! Got a beautiful spot and the owner contacted us immediately!!
Easy and quick to do
Easy booking but my credit card charges…
Easy booking but my credit card charges are showing a higher amount than what VRBO confirmation is showing
Being able to ask questions before booking
I know this property, there is a smoking section I would never book near. I Had a hard time figuring out where the suite was, nothing in the description (not honest). So I had to book then ask. Sure enough it is affected by smokers so I had to cancel. You used to be able to ask the host questions before booking. That option is gone now
It was great
I booked a place without logging in
I booked a place without logging in. Can I still get the Omelet cash?
Never had a problem …
I’ve had several excellent experiences with booking properties through Vrbo.
Ease of booking was great
Ease of booking was great. It took less than 2 min to secure my booking .
Easy platform to use
Easy platform to use , comprehensive breakdown of pricing outlining initial payments and/or future payments
It was so easy to book
It was so easy to book; no hassles, just add my information, pay and done!
Better descriptions and overall site…
Better descriptions and overall site design than competitors. Easy to evaluate properties and compare. Very good experience.
Waiting for Customer Care help…Still waiting!!
I made this booking last weekend and I have had to cancel now. I booked with cancellation protection but I have now been on the phone with Vrbo agents for nearly 1 hour to get information about that cancellation protection and everyone seems confused. I’ve been cut off, transferred back to the main line virtual assistant…. still waiting as I write this.
Terrible service!!! Courteous agents but no help!!! Waiting and waiting and still waiting………
The booking process itself was straight…
The booking process itself was straight forward but it is problematic when the charges are high and VRBO does not allow you to split the fee between 2 credit cards. In addition, there is no indication on the website (that I could find anyway) as to when my card would be charged. It would also be helpful if the "what's closeby/how far is it to..." info is on the main booking page so users don't need to hunt all over for that info.
The total price you quoted said…
The total price you quoted said "including taxes and fees," but I found out later that there will be another municipal tax added AFTER booking. I think that this extra tax should be included in your description of the total. I think that putting the payment plan (deposit and balance amounts owing) prior to booking would be helpful, and there was no indication until after you've hit "booking" about how much is owed when. You also might want to clarify whether the balance owing will automatically be charged to my Visa on that balance owing date, or do I have to remember to do that on that day or can I pay in advance. Other than that, the booking process took little time to go through, which was nice. I am a long-time VRBO user, and I want to see these kinds of details that will help me in the future and other users too. Thank you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
