Vortex Cars Limited Omdömen 

109
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wow great service trevor you really a good sale man you never stop until you find me a good finance deal 👍 .The service is good quick and easy i love the car i pick it up clean it drive very well i w... Se mer

Betygsatt 5 av 5 stjärnor

I had an excellent experience with Vortex Cars and would confidently rate them 5 stars. From start to finish, the service was professional, efficient, and friendly. The team made the whole process smo... Se mer

Betygsatt 5 av 5 stjärnor

Vortex cars have been brilliant from start to finish. Viewed the car on Wednesday drove away today (Friday) a very happy customer. Vehicles are all high spec. I would definitely recommend you check ou... Se mer

Betygsatt 5 av 5 stjärnor

We purchased a Renault Captur with help from John at Vortex week before last. Seamless transaction, lovely motor, in pristine condition, no push from the staff, all questions answered, and a very fair... Se mer

Företagsinformation

  1. Återförsäljare av motorfordon
  2. Återförsäljare av begagnade bilar

Skrivet av företaget

Friendly family run used car dealership based in Stockport. Relaxed, Zero pressure environment where we help people purchase their next car. Full dealership facilities, Finance arranged, extended warranties available.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

109 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(109)

34 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Wow great service trevor you really a…

Wow great service trevor you really a good sale man you never stop until you find me a good finance deal 👍 .The service is good quick and easy i love the car i pick it up clean it drive very well i would recommend anyone who wants a quick and easy car deal to vortex car limited the service is top 👌 notch the sale team they take the time to know what their customer want and they never give up until they find a good finance deal for you thank again .

26 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stress free buying and professional help

I dealt with John in part exchanging my Audi A4 for a 2015 Subaru WRX STi. The process was easy and no stress whatsoever. John helped me with a couple of requests I had regarding the car and the handover was easy too.

Would recommend vortex cars to anybody.

18 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid this company like the plague.

Avoid this company like the plague.
I purchased a vehicle through Vortex in November 2024 and within just two weeks I broke down on the motorway due to overheating and coolant loss. The vehicle was still under warranty and was taken to a garage chosen by Vortex, where I was told the head gasket had been repaired. The car then remained in the garage from December until February.
Since then, the same issues have continued — overheating, coolant loss, and breakdowns. I was advised by my finance company to return to the same garage and ended up spending even more money on repairs, which they suggested could be related to the original issue.
The vehicle has now been in the garage 6 times since purchase and has once again broken down with suspected head gasket failure. The latest mechanic even questioned whether the repair had ever actually been completed.
I repeatedly asked for invoices and proof of the repairs and have email evidence of the dealership apologising for delays and promising to send them, but they never did.
This vehicle was clearly never fit for purpose and my consumer rights have not been upheld. I’ve been left paying a large finance agreement on a car that has caused constant stress, dangerous situations, and emotional distress from almost the point of sale.

I have avoided writing a review in the hope of some resolution but they have repeatedly ignored both myself and the finance company, they have made it so difficult to gain any evidence other than email trails originally.

8 juni 2025
Omdöme utan inbjudan
Logotyp för Vortex Cars Limited

Svar från Vortex Cars Limited

Thank you for your feedback, Megan. We're sorry the car has given you trouble, but as this review makes some serious claims, we'll set the facts out plainly for anyone reading.

You bought this nine-year-old Hyundai from us in November 2024. When a fault developed shortly afterwards, we carried out a substantial repair entirely at our own cost (well over £1,000) and kept you mobile with a taxed and insured automatic courtesy car, free of charge, throughout, including over the Christmas period.

The vehicle then ran reliably for the best part of a year and a half. It covered over 7,000 miles and, in November 2025, passed an MOT you arranged yourself with no advisories of any kind. The breakdown you describe did not occur until April 2026. A car does not pass an independent MOT and cover thousands of trouble-free miles if it was “never fit for purpose,” or if the earlier repair had not been carried out.

When you raised a complaint, it was investigated independently by your own finance provider, who did not uphold it. We respect that impartial finding.

A used vehicle of this age carries no open-ended guarantee, no manufacturer offers one, let alone on a car approaching its tenth year.

We acted fairly and promptly when it mattered, and the record bears that out. Our door remains open should you wish to raise anything specific with us directly.

Scott Taylor
Managing Director, Vortex Cars Limited

Betygsatt 5 av 5 stjärnor

Great experience all round

Dealt with John, explained everything clearly. No pressure on anything, arranged test drive and dealt with the purchase efficiently. Great experience all round

9 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had an excellent experience with…

I had an excellent experience with Vortex Cars and would confidently rate them 5 stars. From start to finish, the service was professional, efficient, and friendly. The team made the whole process smooth and stress-free, answering any questions clearly and ensuring everything was handled to a high standard. The quality of the vehicle and attention to detail really stood out, and it’s clear they take pride in what they do. I would highly recommend Vortex Cars to anyone looking for a reliable and trustworthy service.

24 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Scott helped massively

Spoke to Scott today with regards to wanting to do an unwind on a vehicle and he has told me that everything is going through the process and should be sorted asap. Couldn’t be happier with the service received by Scott. Thank you for putting my mind at ease.

20 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Definitely recommend

What a fantastic place vortex cars limited is! Fantastic people and they do not push you into buying a car that isnt for you. I had dealt with John and he left me to it to decide on what the perfect car is for me. Once I decided he was more than happy for me to sit in the office and deal with the paperwork. No rushing and made sure that the price of my part ex was ok for me and made sure that the discovery sport i had picked is perfect for me to pick up a couple days later. I cannot fault them at all and I would definitely return to get another car in the future. 100% recommend

8 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I honestly can’t recommend Vortex Cars…

I honestly can’t recommend Vortex Cars enough! From start to finish, the whole experience was smooth, professional, and stress-free. Their communication was excellent throughout — they kept me informed at every stage and were always quick to answer any questions I had.

A special thank you to Trevor, who helped me with the car I purchased — a 2013 BMW 320d M Sport. He went above and beyond to make sure everything was clear, straightforward, and handled properly. He was friendly, knowledgeable, and genuinely cared about making sure I was happy with my purchase. He also worked hard to help me secure a better APR, which made a huge difference and showed he genuinely wanted the best deal for me.

The level of service I received was outstanding, and I felt completely supported and confident in my decision. If you’re looking for a dealership that values customer service, clear communication, and going the extra mile for their customers, Vortex Cars is definitely the place to go.

Thank you again!

10 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Vortex cars, Brilliant.

Great all round service received from Vortex cars, from placing my order to receiving the vehicle everything went very smoothly, I would recommend Vortex cars to everybody.

24 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No even a one star

No even a one star, bought a car for my grandson for his 18th they promised me everything, picked the car up on his birthday wasn’t even cleaned properly, bought extra warranty then after a week engine management light came on contacted them but they weren’t interested said I would get a call back never did, so paid for it to be fixed ourselves then a few weeks later all power went contacted them again said they couldn’t find us on there system gave them all details my name grandsons name reg personal reg very rude said we would get a call back never did. So I contacted the sales guy I bought it off - again very rude said cars break and I would have to wait like everyone else they are very busy waited and waited then called everyday for 2 weeks just kept getting told I would have to wait for a call back in the end paid ourselves again to get the car fixed still never called us back. AVOID THIS PLACE AT ALL COST WARRANTY YOU PAY EXTRA FOR IS NOT WORTH THE PAPER ITS WRITTEN ON, ONCE THEY HAVE YOUR MONEY DONT WANT TO KNOW.

1 oktober 2025
Omdöme utan inbjudan

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