Vorina Omdömen 

Wish i’d seen the reviews! My jacket came 8 weeks too late and not good quality. Tried to return and they refused, eventually offered a discount on what paid, then after i agreed, they then said they’d escalated the issue. When i chased it up a couple weeks later they had blocked me! Worst company ever used!

Ordered coat which eventually came but looked nothing like the photo. They offered me 10% then 20% value as a gesture but I decided to return the item to them for full refund. Nothing forthcoming & now unable to contact them....Don't make the same mistake!

Scam. Fake products. Had to return item, no refund. Don't waste your money.

Sadly I never read reviews before ordering a coat for my wife, the item arrived after a eight week wait, words fell me on how poor the quality was,.
After arguing with the customer support team (joke) I agreed to return item to Singapore (£22.50),thats where all correspondence stopped, emails bounce back and no phone conversations.
I have waited six weeks for a refund nothing as off yet.
I urge anyone thinking of buying anything from this company to take there business elsewhere.
WORST COMPANY I'VE EVER HAD DEALINGS WITH, AVOID AT ALL COST.

Impossible to get in contact with. I ordered shoes, they sent the wrong size, as I didn't want a replacement I had to pay for the return to China, they were sent on 15th January, I have had no contact since and the emails I send keep being bounced back to me. Do not buy from this company whatever you do.

Very bad experience, I've sent them items back for refund about 3 months ago, and they still haven't issued a refund, now their email address seems to be not working (emails not delivered). Any advice what to do? It's basically a scam, and I want my money back. Who did have similar experience? How did you receive your money back then?

The worst ever experience.
Item arrived over 5 weeks after. Size was too small , cheap quality and customer service horrendous . Every time I wrote to them it was someone different replying . Offered 25% Refund . I said I need address to send back item as I wanted my full refund so another £20 paid for delivery . I haven’t got anything yet after 2 weeks they received the item. They blocked me to send them emails .

Purchased what looked like a nice £60 cost from a good looking website as a Christmas present for my fiancée. Did this with the expectations of "free returns" as promised on their own website should the product not fit or not be as described (turned out to be both). Ask to return the product but because they're shipped all the way from CHINA they best they could offer was a 10% partial refund. After being told this was not acceptable and reminding them of their own promise on their website of returns I get a counter offer of........ 10% partially refund again.

Now going through my bank to try and get my money back so please I hope someone else sees the terrible reviews this "business" (scam) before they purchase something from them unlike me who only saw them after they took my money.

Absolute shambles of a retailer.

Only thing quick about this company is wanting payment. That is nearly 4 weeks and order hasn’t arrived, according to the tracking it’s still in China waiting to be picked up when we purchased from a UK company.
Totally dissatisfied have asked numerous times for a refund.
Hope the £90 they took from me hurts, this company should be banned.

Dreadful company- do not use. 2 of the 3 sweaters I ordered arrived. Not great quality. Even though I received an email saying all 3 had been delivered, this was not the case. Despite emailing Vorina, submitting several forms the their ‘customer service’ department and trying to call them, I have received no replies. I never usually write reviews but this company is absolutely atrocious. I have nothing positive to say about them

Half a star

This company are a scam ……….
NO REFUNDS AT ALL

INTERNATIONAL COMPANY: NETHERLANDS

Other company name is SO Olivia
Garments are not what is on their website
They come from China

I am so upset that I lost the money I spent on a coat that came and is a dressing gown thickness

🤨

Vorina must be shut. Emails are being returned via 'mailer demon' & phone calls are referring back to website & email.
The conclusion one must draw from this is that this company must have gone into administration. I'm still owed £32.

After posting recently about problems I’ve experienced with this company I am now reading posts from others that emails have been blocked. This has now happened to me. Something needs to be done about this scam if a company.

Never received any goods, when i was online they ordered 2 coats and I could not cancel. They have not refunded my money and i have not received anything. I have advised I have submitted to financial ombudsman
to investigate this company

This company is a total scam !!
Do not use them. The clothes are “expensive “ Chinese rubbish. The sizes are wrong and they look nothing like the photos online. I ordered a jumper which looked knitted but was a slimey fabric of “photographed” knitting !!It took a month to come and how do I return it? To CHINA ?? The return adddress is YunExpress.
That’s just the delivery company. They can’t issue a refund 🤷‍♀️Their customer services is a joke as they blank your emails saying undeliverable. Then send you a discount code to cheat you make another purchase. I can’t stand the stress of “trying” to contact Vorina for refund so it’s going to the RSPCA shop. AVOID Vorina !

Beware beware
It’s a scam, I bought a coat for Christmas arrived well after in wrong colour since and very cheap quality then been trying to return no luck , firstly every time a different person deals or perhaps uses a different name to respond and comes up saying we are looking into and disappears or doesn’t respond. Gave up on them and like to raise awareness for others. Please do not even go there

I wish I’d read the reviews before I ordered. Anyway I ordered a blazer £50, but tried to cancel after 10mins, I was told it had already been shipped!! Unbelievable! So approx 3weeks later my blazer arrived, faulty, I requested a refund but was told they do not do return labels & I would have to pay. I paid £20 to return the blazer a few weeks ago & now every time I email the company it bounces back saying no such address. Please don’t waste your money, look on SHEIN first

Items I received were nothing like the style or colour advertised. When I questioned this I was told that the clothes are made in batches and can differ, so putting up fake pictures to make you purchase. Return address is in China with return delivery costs prohibitively similar to item cost. Package came from the midlands in England, not China and not from a company saying based in Holland. Landline does not ever get responded to. Poor clothes, poor service. Would never recommend anyone to buy from this company.

Even giving this company 1 star is me lieing to you. My husband purchased a fairisle jumper for over £30 from this company. Only to receive a tatty nylon jumper nothing to the description on sale. They now refuse to send refund etc. Do not buy anything from here unfortunately. This is my first bad review of anything but I have to warn others.

If I could give Vorina a zero score I would. Awful company. Ordered a fair isle jumper for my daughter for Christmas on 25/11. It didn’t arrive until early January and the quality was diabolical - cheap nylon rubbish - and nothing like the pictures online. We contacted them by email and were told we would have to return to an address in China at our own cost, according to their refund policy. The jumper was £31.45 and postage to China £20+. We returned it - tracked - to the uk address on the packaging at a cost of £5.15. After I told the company this via email my emails kept bouncing back as undeliverable. We realised we would not get our money back so raised a dispute through my bank (Starling) which has worked before in a similar situation.
However the bank would not follow up the dispute as we had not returned the item to China as per the company’s returns policy.
So we are out of pocket by £36.60, not as bad as some of the reviews on here but still really annoying.
This company should not be allowed to trade in the UK.
My daughter saw the Vorina jumper ad alongside M&S jumpers online - the quality looked similar.
DO NOT BUY FROM THIS COMPANY