This is a Canadian company and although I live in Canada, the order ships from the U.S. After more than a month, I still hadn't received my order, and the Shop tracking was not updating. After they ad... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went back and forth 4 times about shipping and Karen refused to answer a question regarding shipping information. They use Shop/Shopify that wants access to scan your email. I was asking if there was... Se mer
i ordered the triple strength omega 3's 180 count and take 2 a day, they lasted just over a month. i wasn't paying attention on the length of time between ordering. 2nd time i ordered viva naturals tr... Se mer
I havent received my package after almost 2 weeks. i got 2 tracking numbers and both don't work. I didn't get much help from the stuff either who seems not to understand or may be not care about the... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We believe ingredients are perfect just as Mother Nature made them. Discover organic food, supplements, beauty & essential oils just for you.
Kontaktuppgifter
100 Sheppard Ave E. Suite 700, M2N 6N5, Toronto, Kanada
- 1-800-921-8482
- customercare@vivanaturals.com
- vivanaturals.com
1,5
Mycket dålig
885 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Viva Naturals
Hi there, thanks for taking the time to leave your review! I am sorry to hear of this experience. Typically, orders take 3-7 business days to arrive. This means weekends are excluded, and that is maybe why your order took a bit longer to arrive and, again, we sincerely apologize.
Please feel free to contact us at anytime at customercare@vivanaturals.com and we're happy to help. :)
Excellent service
Excellent service. They care about their customers
29 oktober 2019
Omdöme utan inbjudan
Totally Satisfied.
29 oktober 2019
Omdöme utan inbjudan
Every detail perfect no problem with…
Every detail perfect no problem with delivery excellent packaging
27 oktober 2019
Omdöme utan inbjudan
Superior Customer Service
I found the Viva brand on Amazon for 2 of the products I purchased, almost immediately after completing my purchase on the Viva Naturals website. It was a weekend so their customer service was closed. I sent an email asking if they could remove those 2 items from my order. Early Monday morning I received a phone call letting me know they had already taken care of it! Excellent customer service I'd say!
27 oktober 2019
Omdöme utan inbjudan
easy to take plus we have not been sick…
easy to take plus we have not been sick since we been taking them.
26 oktober 2019
Omdöme utan inbjudan
I havent received my package after…
I havent received my package after almost 2 weeks. i got 2 tracking numbers and both don't work. I didn't get much help from the stuff either who seems not to understand or may be not care about the situation. I am in need of Vitamin D, so now I will just order from somewhere else because I don't know if or when I will receive my order. After almost 2 weeks there no updates
26 oktober 2019
Omdöme utan inbjudan
Svar från Viva Naturals
Hi Samira,
Thanks so much for your review! I am so sorry for this experience. There was a delay with your order but, unfortunately, when it's in the hands of the courier we can only do our best to contact them to see why there is a delay. We tried everything we could to speed up this process and again, we sincerely apologize. You have been provided with a complete refund for your order and I hope you can give us another chance in the future! Please feel free to contact us at customercare@vivanaturals.com if there's anything else we may assist with. :)
Viva Naturals Customer Care
It has made a drastic change in my…
It has made a drastic change in my health for the better.My cholestrol has gone down 30 pts and triglycerides by 70 since my last blood work 3 months ago.Thank You so much for this great product.
26 oktober 2019
Omdöme utan inbjudan
should take money off cards / send out…
should take money off cards / send out things i did not order
26 oktober 2019
Omdöme utan inbjudan
Svar från Viva Naturals
Hi Norma, thanks so much for your review!
It seems like you may be referring to an auto-ship you set up. If you would like to cancel it, you may do so within your account, or contact us directly and we're happy to help. :)
Viva Naturals Customer Care
I have been a customer for years and…
I have been a customer for years and have always been satisfied.
25 oktober 2019
Omdöme utan inbjudan
I have been buying Krill Oil from Viva…love them and their products
I have been buying Krill Oil from Viva for years and their products are excellent and their service is fantastic. They ship quickly and give great customer service. I highly recommend them and cannot live without my Krill Oil. Great for the memory and immune system
25 oktober 2019
Omdöme utan inbjudan
Viva Naturals Krill Oil is great…
Viva Naturals Krill Oil is great stuff!! These are the best caps around in the krill oil or the overall fish oil or omega 3 category! I will take these way above all the rest!! They just work-- gives me a sense of feeling good, or a mental high when I take them! WELL WORTH the price!! Plus, the last shipment I received was packed shockingly well!! Each bottle was bubble wrapped very well and all were sent in a standard box instead of a mailer--- excellent job! Very little chance of breakage!!
25 oktober 2019
Omdöme utan inbjudan
Helped with my Knee pain
Helped with my Knee pain. Referred to a friend who also had Knee pain and he said it helped him also.
25 oktober 2019
Omdöme utan inbjudan
Vitamin C excellent
Vitamin C excellent, service and auto delivery perfect!
25 oktober 2019
Omdöme utan inbjudan
Really like your service
24 oktober 2019
Omdöme utan inbjudan
Love this product
Love this product and by buying 4 and getting 2 free I save $10 per container. Helps with my Cholesterol level.
24 oktober 2019
Omdöme utan inbjudan
Great Product Excellent service.
Their phone help and after sales service is excellent and they stand behind their product and are very pleasant to deal with.
23 oktober 2019
Omdöme utan inbjudan
Amazing fish oil!
This site provides amazing fish oil! I found them through the labdoor reviews and I'm very satisfied. The fish oil fit my budget, especially when I use the autorenew. I live in Toronto and it generally takes less than a week to get the pills.
The customer service is great too! I chatted online with a rep and she was very helpful and resoled my issue :)
23 oktober 2019
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.