First time ordering from VITAL GYM, great experience, ordered weight straps and wrist straps late afternoon and had an email later that evening informing me items had been shipped, arrived the next da... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Spent weeks looking for workout equipment that was firstly available and secondly, good quality. Thought they would come from China and take weeks to turn up but received 2 adjustable kettlebells, a b... Se mer
Amazing shopping experience. I placed my order at 11-12 in the evening of Sunday, on Tuesday morning I got 3 items with 4th being delivered on Wednesday. As I wasn't sure what's going on on... Se mer
Good Service, and easy to order through Vital Gym. It did take 5 weeks to finally receive my order, after placing it but Henry kept me up to date with delivery schedule. Understandably delivery times... Se mer
Företagsinformation
Informationen kommer från olika externa källor
At Vital Gym, we strive to help you keep fit, stay strong, and be healthy - all from the comfort of your own home.
Kontaktuppgifter
71–75 Shelton Street, Covent Garden, WC2H 9JQ, London, Storbritannien
- hello@vitalgym.co
- vitalgym.co
4,4
Utmärkt
140 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience across several orders
Have ordered several times and products are good quality at very reasonable prices. Had 1 small issue with a delivery and they were more than helpful in getting it sorted.
3 augusti 2023
Amazing shopping experience
Amazing shopping experience.
I placed my order at 11-12 in the evening of Sunday, on Tuesday morning I got 3 items with 4th being delivered on Wednesday.
As I wasn't sure what's going on on Tueaday, I emailed them and they replied within 20minutes explaining that everything was dispatched but carriers sometime split deliveries due to weight.
Quality is great for the price.
All items came in great condition with exception of rack having couple minor scratches which I'm not really bothered about.
One thing that is noticeable is that rear part of the rack isn't welded 100% accurately so it's causing whole rear pole to be slightly rotated.
I would gladly recommend Vital.
30 juli 2023
Excellent experience
Excellent experience. Great price and speedy delivery. Excellent product as described. Fully recommend.
24 juli 2023
Svar från VITAL GYM
Thank you for your review Vanessa, I am glad you received a good experience from the team and are enjoying the products.
We hope to see you again soon.
Kind Regards
Vital Gym
Great service and very quick delivery.
16 juli 2023
Good service, great product!
I ordered several Hex Dumbbells and received a quick delivery, and at a excellent price! I received good customer service throughout the process, and I'm more than happy with the product.
5 juli 2023
Omdöme utan inbjudan
Svar från VITAL GYM
Thank you for your review Sam, it is appreciated and good to hear the product is exactly what you needed. Get those gains and see you soon again hopefully.
Vital Gym Team
Arrived quick great quality
27 juni 2023
Equipment turned up with some bits…
Equipment turned up with some bits missing and some damaged due to the courier. Customer service was brilliant they got back to me straight away and even replaced the damaged goods and sent the missing bits next day delivery. A very good experience an the equipment is really good
25 maj 2023
Svar från VITAL GYM
Thank you Gordon for your review and very happy we could provide you with a good customer experience. Very happy you’re enjoying the equipment too.
Thanks Again and best of luck achieving your goals.
Vital Gym
Poor product quality
Poor product quality, product came half built with confusing instructions, bolts came that don’t fit. Well priced, however price reflects the quality of the product
4 juni 2023
Svar från VITAL GYM
Hi Azbo,
Thank you for your review, albeit a 2 star it is appreciated. We are also sorry to hear you are not happy with your customer experience, we will take note of this for future orders of the AF-100 foldable Treadmill. All you would need to do to finish the setup is by inserting the 4 bolts Into the remaining holes while elevating the control panel. (apologies again if these were not the correct ones) we could post a new set for you if required.
Also. We offer our customers support if there is a need for it, when constructing the equipment, for future reference hopefully.
Best Regards
Vital Gym Team
Brilliant customer service
After having trouble with delivery, Due to DPD. (Scratched and only half delivered)
I messaged the Vital Gym. They were brilliant
I had communication between the whole issue which was resolved and delivered on a day I was in.
Thank you very much for a brilliant service and great product.
30 maj 2023
Great service and good quality…
Great service and good quality equipment...competitive price as well
31 maj 2023
Took 2 days to come from when I ordered…
Took 2 days to come from when I ordered so very good,I only want it for speed walking so is ideal ,easy to assemble , the only thing was the one lot of holes didn’t line up for one of the screws but I can still use it, I’m really pleased with my purchase.
26 maj 2023
Positive update on the AF200 Treadmill situation
After my previous review where I was very frustrated with the AF200 being faulty, but more importantly the lack of response from Vital Gym, they soon responded after leaving the review...
I was pleasantly surprised with their speed of getting a a bran new replacement to me and a small refund for my inconvenience, plus after chatting with the delivery driver / installer of the treadmill my opinion of Vital Gym is now nothing more than a very positive one.
28 april 2023
Omdöme utan inbjudan
Svar från VITAL GYM
Hi Darren,
Thank you for your new revised review. We do appreciate your custom and apologise for any inconvenience caused initially, we are delighted you are now happy.
Vital Gym
Quality product and customer service
I ordered the adjustable dumbbells, they turned up with incorrect collars due to a typo on the page, after speaking with customer services they refunded me the difference of the expected collars
The product is also very good quality so no doubt i will be back for me!
20 juli 2021
Omdöme utan inbjudan
Fantastic Squat Rack 1.0
I ordered the Squat Rack 1.0, after writing customer service to ask a few questions and after receiving prompt and very helpful replies from Henry.
The squat rack was delivered extremely quickly, along with some steel plates, and I was pleasantly surprised by the quality and sturdiness of the rack. 11/10, I will definitely be a repeat customer, thanks Henry!
21 juni 2021
Omdöme utan inbjudan
Customer service 10 out of 10 but I…
Customer service 10 out of 10 but I would say that the products are not all that. Would shop here again put not on somethings
24 februari 2021
Omdöme utan inbjudan
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