At first, I did not receive a response. However, after reaching out on a different platform, it got resolved quickly by Lufti and I am overall really happy with my experience.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have utilized this site for gifts previously and been pleased with variety and pricing. I however was unable to utilize an advertised 20% discount because the code did not show up in my email ( or... Se mer
Företaget har svarat
I'm so excited about the vouchers I purchased to take my granddaughter and one of her friends to LEGO® Discovery Center Washington DC. The process took no time at all and this is a really premium exp... Se mer
Företaget har svarat
This is a horrible scam! I bought this "gift card" to book a Virgin Atlantic flight. Apparently you cannot use it for that purpose. Even though it is listed on multiple websites that it could be used... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Skrivet av företaget
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Kontaktuppgifter
Storbritannien
- info@virgingifts.com
- virgingifts.com
4,0
Bra
7 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wind tunnel skydiving!!
Ease of purchase and i appreciated the discount very much. I hope my son enjoys his present. He loved the AERIAL DOGFIGHT a couple of years ago. He has done tandem skydiving before, but this wind tunnel is a lone feat that I think he'll enjoy and bringing 4 friends will make it more enjoyable!
8 december 2025
Svar från Virgin Gifts
We’re thrilled the purchase was easy and that you were able to make use of the discount Patricia. 💖
It sounds like your son has an exciting day ahead with the wind tunnel experience - especially with his friends joining in!
We hope he has an absolute blast! 🎉
Chantelle - 🌟🌟🌟🌟🌟
Helpful customer service
I had some issues with redeeming the voucher but Lutfi was very helpful and responsive in solving the problem.
8 december 2025
Omdöme utan inbjudan
Svar från Virgin Gifts
We are happy to hear our lovely Lufti was super helpful, when assisting you Anna! 🥰
Chantelle - 🌟🌟🌟🌟
Website was easy to navigate with…
Website was easy to navigate with multiple options.
7 december 2025
Svar från Virgin Gifts
We are over the moon to hear you found the website user friendly! 🛒
We hope you have a lovely experience Barbara. 💖
Chantelle - ⭐⭐⭐⭐⭐
Hidden interior architectural gems
Our guide, Spencer, was fun and informative and offered many great suggestions for the rest of our Chicago trip. We were sorry to hear that the tours scheduled earlier than 3pm were able to go inside of the Rookery and Cultural Center and felt that we had time to visit another building before the tour ended. We really enjoyed exploring these interior hidden architectural gems!
6 december 2025
Omdöme utan inbjudan
Svar från Virgin Gifts
Thank you for sharing your experience, and for your feedback about the timing! 💖
We’re glad Spencer made your tour fun and informative, and it’s fantastic to hear you enjoyed discovering those hidden architectural gems in Chicago. 😍
Chantelle - 🌟🌟🌟🌟
Simple transaction
Simple transaction. However the promo code was not active even though it was offered on the order info page. Disappointed
7 december 2025
Svar från Virgin Gifts
We're sorry to hear of the troubles had, with applying a discount to your order Victoria.
No worries though - we’ve gone ahead and processed your 20% refund of $30 back to your original payment method. It should land in your account within a few days, but please allow up to 5–7 days just in case.
Chantelle - 🌟🌟🌟🌟🌟
you made it easy to shop and pay with…
you made it easy to shop and pay with security.
7 december 2025
Svar från Virgin Gifts
Ordering should always be simple, and we’re delighted it was a smooth experience for you! 🛒
We hope you have a brilliant experience Patricia. 💖
Chantelle - 🌟🌟🌟🌟🌟
West Texans experience Napa.
We enjoyed the comfortable way our guide managed our tour. We were never rushed. Teresa was quite knowledgeable and took us to places that the food and wine paired well. We had small bites at Crispa, Tarla, The kitchen Door, and finished with artisan chocolates and beautiful wine. The weather was cool and dry and our group was small and curious. We had so much fun.
20 november 2025
Omdöme utan inbjudan
Svar från Virgin Gifts
Thank you so much for sharing this lovely feedback Stefanie. 💖
We’re thrilled to hear that Teresa made your tour feel relaxed, fun, and full of delicious discoveries.
It sounds like the perfect mix of great food, wonderful wine, and a curious, cozy group - what a treat! 😍
Chantelle - 🌟🌟🌟🌟🌟
difficult web
The most difficult web experience I have ever experienced. The only gift card I was able to print wasn’t even filled in and was unprofessionally looking.
6 december 2025
Svar från Virgin Gifts
Thank you for sharing your experience Pat, and we’re really sorry for the frustration caused.
We completely understand how disappointing this must have been, and we’ll make sure your feedback is passed on to help improve the website and gift card presentation for the future.
We do hope, the gift can still be enjoyed - Chantelle.
I love this site
I love this site! I first found it when it was Cloud 9. I was happy to see that even with Virgin taking it over they still kept the site the same pretty much. It's easy to find the experiences I want to gift, the selections are incredible, and prices reasonable.
6 december 2025
Svar från Virgin Gifts
Thanks for continuing to shop with us Michelle, where both the prices and the experiences are great! 🎉
We hope the recipient loves the gift, and has a wonderful experience. 🎁
Chantelle - 🌟🌟🌟🌟🌟
Haven’t gone yet
5 december 2025
Svar från Virgin Gifts
Thanks so much for shopping with us Steven! 🛒
We hope you have an incredible experience. 🎉
Chantelle - 🌟🌟🌟🌟🌟
Svar från Virgin Gifts
We are thrilled to hear you loved our wide range of great experiences that were available to purchase with ease! 🛒
We’re sure the lucky recipient will adore their gift - here’s to a magical experience coming their way soon! 🎁
Chantelle - 🌟🌟🌟🌟🌟
easy
looking foward to a great expereince and this was a nice and easy gift to retrieve
3 december 2025
Svar från Virgin Gifts
Placing an order should always be easy and we are glad this with your shopping experience with us Zachary! 🛒
We hope the recipient loves the gift, and has a wonderful experience. 🎁
Chantelle - 🌟🌟🌟🌟🌟
Misleading timings provided
4 december 2025
Svar från Virgin Gifts
Thanks for sharing your feedback. We’ve double-checked the experience details, and it does run daily from 9am–10pm, subject to availability. We can also see your booking has been successfully made within those times. If there’s anything else you need, we’re here to help. - Kay
Svar från Virgin Gifts
Placing an order should always be easy and we are glad this with your shopping experience with us Mike! 🛒
We hope the recipient loves the gift, and has a wonderful experience. 🎁
Chantelle - 🌟🌟🌟🌟🌟
Lutfi help us reactivate and expired…
Lutfi help us reactivate and expired gift card. We are very appreciative of your help!
1 december 2025
Omdöme utan inbjudan
Svar från Virgin Gifts
We are pleased to hear our lovely Lufti swooped in and saved the day for you Ken. 🥰
Chantelle - 🌟🌟🌟🌟🌟
I’m not much of an online shopper but…
I’m not much of an online shopper but this was fun and easy. Hopefully my children will enjoy their experiences.
4 december 2025
Svar från Virgin Gifts
Shopping just got a whole lot easier with Virgin Gifts! 🛒
We hope your children love the gifts, and have fantastic experiences. 🎁
Chantelle - 🌟🌟🌟🌟🌟
Svar från Virgin Gifts
We are super happy to hear our lovely Mary-Ann was very helpful when assisting you Sarah! 🥰
Chantelle - 🌟🌟🌟🌟🌟
Delightful experience
It was so easy to book an experience with Virgin Gifts. The process was seamless and their response with confirmation were immediate. The selection of opportunities they offer is extensive and varied. Something for every Foodie! I would definitely book with Virgin Gifts again
3 december 2025
Svar från Virgin Gifts
Thank you so much for your lovely review Colleen! 🥰
We're thrilled to hear your experience was so easy and seamless - that’s exactly what we love to deliver!
We can't wait to see what you purchase next. 😍
Chantelle - 🌟🌟🌟🌟🌟
Always love buying gifts through here
Always love buying gifts through here. So many different options and great variety!
2 december 2025
Svar från Virgin Gifts
Thank you for continuing to shop with us Jeremie, and for being a loyal customer - it means a lot to us! 🥰
We hope the recipient loves the gift, and has a wonderful experience soon. 🎁
Chantelle - 🌟🌟🌟🌟🌟
Lufti was a great help to me today
Lufti was a great help to me today , he saved me from a complete meltdown. He got right on it and made my day!
2 december 2025
Omdöme utan inbjudan
Svar från Virgin Gifts
We are pleased to hear Lufti swooped in, and saved the day! 🥰
Thanks for the glowing feedback Nancy. 💖
Chantelle - 🌟🌟🌟🌟🌟
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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