First time I've used Vira Care (on behalf of a neighbour) but very pleased and impressed with price, update on order and speed of delivery.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My first time ordering, cannot fault anything. The online shop is excellent to navigate and easy to place order. Delivery was prompt. The pants are great quality and such great value . Wil... Se mer
The product itself if fine, no complaints, but I ordered the product with a mention of free next day delivery. I placed my order on Saturday 24th October but did not receive it until Thursday October... Se mer
Företaget har svarat
Bought 2 packs of 2, washable incontinence sheets for a single bed without tucks. Bought for my elderly parent. Arrived quickly as stated. Seem very well made and good quality. I have pre washed the... Se mer
Företagsinformation
- Hälsa- och skönhetsbutik
- också i
- Butik med säkerhets- och arbetskläder
- Foderbutik
- Försäljare av medicinsk utrustning
- Hygienartiklar
- Sjukhusutrustning
Skrivet av företaget
We at ViraCare aim to work alongside our customers to help provide a wide range of products at affordable prices. We commit ourselves to giving you the the best prices with the quickest delivery times.
Kontaktuppgifter
Century Court, Tolpits Lane, WD18 9PX, London, Storbritannien
- 020 3355 7883
- info@vira-care.co.uk
- vira-care.co.uk
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Have not received order yet
27 augusti 2026
Svar från ViraCare
Hello,
Thank you for your feedback. and we’re very sorry to hear that you haven’t received your order yet. We also apologize on behalf of the courier and will do our best to ensure this does not happen again.
In the meantime, please reach out to us at info@vira-care.co.uk, and we’ll work to resolve the issue as quickly as possible
Best regards,
Andy / Sales Representative
info@vira-care.co.uk
It was quick and easy to do and happy…
It was quick and easy to do and happy with the items
25 augusti 2026
Very quick service and excellent…
Very quick service and excellent quality Very happy and good prices 👍 please confirm if I have a ordered and awaiting delivery,I am almost sure I placed a new order recently?
18 augusti 2026
10/10 excellent.
25 augusti 2026
Prompt delivery of item exactas…
Prompt delivery of item exactas described at a great price.
24 augusti 2026
Now received…
Unfortunately I still haven’t received my order 5 days after placing… I contacted the team to be assured someone would call me .. on the third day I eventually got an email apologising & was assured my delivery was on its way … I haven’t heard from the courier so have no idea when to expect it. To say I am disappointed and annoyed is an understatement .. this item is essential for my husband. I will wait to see what happens but will no longer be dealing with this company as their 24hr express delivery service is now on its 5th day
24 augusti 2026
Svar från ViraCare
Hello,
We sincerely apologize for the delay with your order and for the inconvenience this has caused. We also apologize on behalf of the courier for the delay and the lack of communication regarding your delivery.
We will raise this matter with the courier to help prevent similar issues from happening in the future.
We would appreciate the opportunity to look into your order and assist you further. Please reach out to us at
info@vira-care.co.uk with your order details, and our team will be happy to help.
Best regards,
Andy / Sales Representative
info@vira-care.co.uk
Very happy with service and product…
Very happy with service and product which was recommended to us.
16 augusti 2026
Very good product
The product is very good, exactly as described. The reason for not awarding 5 stars was the delivery, supposedly next day, but was 5 days late which was probably no fault of ViraCare.
19 augusti 2026
Rather too many emails (9) not including payment and caryer emails. Bit overkill.
Too much correspondence.
23 augusti 2026
I’ve got to be honest I was…
I’ve got to be honest I was disappointed in the quality of your product . I can buy the same but a much better quality for less at a local super market
23 augusti 2026
Svar från ViraCare
Hello Yvonne,
We’re really sorry to hear that you were disappointed with the quality of the product. We understand how frustrating it is when a product doesn’t meet your expectations.
We’d really appreciate the opportunity to look into this and see how we can make things right. Please contact us directly at info@vira-care.co.uk with your order details, and our team will be happy to assist you.
Thank you for taking the time to share your honest feedback. We genuinely appreciate it and will take your comments on board.
Best regards,
Andy / Sales Representative
info@vira-care.co.uk
After ordering these for my wife
After ordering these for my wife, she has tried a few pairs on but they don't hold much and are prone to leaking. Very disappointed especially as the reviews were promising. Now we are left with 3 unopened packets that are of no use and we now have to look for alternatives
22 augusti 2026
Svar från ViraCare
Hello Neil,
We’re very sorry to hear about your experience with the product, and we sincerely apologise for the disappointment caused.
We’re sorry that the products did not provide the level of protection and absorbency you expected, especially after seeing the positive reviews. We understand how frustrating it must be to be left with unopened packs that you feel are no longer suitable.
Please contact us directly at info@vira-care.co.uk, and we will be happy to look into this for you and provide a suitable solution.
We truly appreciate you bringing this to our attention and apologise again for the inconvenience.
Best regards,
Andy / Sales Representative
info@vira-care.co.uk
The shoes when they arrived were far too smallThe shoes that arrived were much small…
The shoes that arrived were much small than I thought I ordered( Asian feet)
I need to find how I return this item to your Company?
17 augusti 2026
Svar från ViraCare
Hello,
Thank you for your review. It appears this review has been left on the wrong website, as we only sell incontinence products and are unable to match this feedback to any of our products.
If you believe this is related to an order with us or would like to discuss it further, please contact us at info@vira-care.co.uk, and we will be happy to assist you.
Best regards,
Andy / Sales Representative
info@vira-care.co.uk
Fantastic company
Fantastic company. Very quick to sort out a slight issue I had. Great quality products at a very reasonable price
15 augusti 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.