A good price for quality vinyl, packaged perfectly, their standard free delivery only took two days and I ordered it just before Christmas! I have what looks like a new kitchen at a fraction of the pr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I thought they had forgotten to pack the application kit so contacted customer support who promptly sent me a new on first class. It turns out they had sent it but it wasn't noticed at first. Amazing... Se mer
Wow! My Carrara style vinyl wrap (67cm- 3 meters long) looks absolutely fantastic! I purchased 2 and totally recommend as it’s transformed our kitchen 😍
Product arrived well packaged. Overall the brilliant service. Absolutely, on point, no delay would not hesitate to use Vinyl Superstore again. Thank you.
Företagsinformation
Skrivet av företaget
Vinyl Superstore, the home for vinyl sticky back plastic. We are one of the largest stockists of the popular D-C Fix brand in the UK. So, if you’re looking to revamp your kitchen or have a home DIY project, you are in the right place. We offer high quality D-C Fix self adhesive vinyl film wrap which are made from high quality materials.
Kontaktuppgifter
Storbritannien
- support@vinyl-superstore.co.uk
- vinyl-superstore.co.uk
4,7
Utmärkt
138 omdömen
Ber kunder att lämna omdömen
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Wow!
Wow! My Carrara style vinyl wrap (67cm- 3 meters long) looks absolutely fantastic! I purchased 2 and totally recommend as it’s transformed our kitchen 😍
6 oktober 2024
Never recieved
15 augusti 2024
Svar från Vinyl Superstore
Thank you for your feedback. I wanted to let you know that your order was placed just three days ago and is currently in transit, with delivery expected shortly. We strive to ensure every customer has a positive experience, and we’re always here to help with any concerns you may have. If you’re satisfied once your item arrives, we kindly ask you to consider updating your review to reflect your full experience. In the future, we encourage you to contact us directly with any issues regarding your order so we can assist you promptly. Thank you for your understanding and patience.
5⭐️company
I would highly recommend this company
I am more than happy with the products I received and they were delivered within a couple of days
9 augusti 2024
The product seems fine
The product seems fine, I can't add anymore because I haven't applied it to 'the job yet.'
24 maj 2024
Great product easy to apply 5*****
21 april 2024
Good web site to make choices from
Good web site to make choices from. Despatched quickly and well packed.
18 april 2024
Excellent quality
The vinyl paper arrived on time.
Excellent quality and adheres very well.
30 mars 2024
Easy to use website
28 mars 2024
I thought they had forgotten to pack…
I thought they had forgotten to pack the application kit so contacted customer support who promptly sent me a new on first class. It turns out they had sent it but it wasn't noticed at first. Amazing product and customer service was also amazing.
8 mars 2024
Like juggling jelly
ok, to do flat/square small surfaces. I tried doing countertop it was like juggling a jelly. i followed the instructions on YouTube. measured and cut to length.far too flimsy when it came to going around the hob and sink only two inches to lay and every time I pulled the backing off I ripped it. I took it off and put it in the bin. I been told about a german firm that sells vinyl at 200 microns which is twice a thick
11 mars 2024
Svar från Vinyl Superstore
Thank you for sharing your experience regarding the vinyl countertop product. We're deeply sorry to learn that it did not fully meet your expectations, especially during the intricate parts of your installation process around the hob and sink. Ensuring the satisfaction of our customers is paramount, and we take your feedback to heart as part of our ongoing effort to enhance the products we present.
The design of the vinyl, being thinner, aims to facilitate a more straightforward application, particularly on broad, flat surfaces. We understand, however, that in your case, this aspect may have made the installation challenging, especially when dealing with areas that require extra care and precision.
Please rest assured that we are actively taking steps to address the concerns raised in feedback like yours. This includes evaluating our product range and instructional materials to ensure they meet the diverse needs of our customers effectively and efficiently.
Your experience has been shared with our team to help us in our continuous pursuit of excellence and in making improvements where necessary. We are committed to providing quality products and to enhancing the customer experience.
We value your business and are grateful for the opportunity to learn from your feedback. Should you decide to give us another chance in the future, we are confident you will see our commitment to improvement reflected in our products and services.
Warm regards,
Svar från Vinyl Superstore
Dear Clodagh,
We deeply apologise for the delay in the arrival of your item. We understand how important each delivery is to our customers, and we're genuinely sorry for any inconvenience this has caused you.
The delay is partly due to the increased volume of shipments handled by Royal Mail around Mother’s Day, which has impacted delivery times more than usual. To assist you further, we have re-sent your tracking information earlier today to ensure you have the latest updates on your order's status. Upon checking your tracking details, it's a relief to see that your item was successfully delivered this morning.
We truly appreciate your patience and understanding in this matter. If it's not too much trouble, we kindly ask if you could consider updating your review to reflect the resolution of your concern. Your feedback is invaluable to us, and we aim to provide the best service possible to our customers.
Thank you for your attention, and once again, we apologise for any inconvenience you’ve experienced. Please don't hesitate to reach out to us for any further assistance.
Warm regards,
Very happy with purchase.many thanks.
22 februari 2024
Customer service and communication was…
Customer service and communication was second to none. Fast delivery and the product is excellent quality.
8 februari 2024
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