On Xmas 2023 I asked for 5 of my best stored wines, French and Napa. When we opened the bottles at dinner, all were bad, with the exception of the Napa one, which was barely drinkable. One of the cork... Se mer
Företaget har svarat
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
You've heard repeatedly from me and my husband Larry Murphy. You refuse to take responsibility for sending ruined wine and saying it was the shippers fault because you "had severe heat wave". Your exc... Se mer
Företaget har svarat
Great experience, easy ordering and fast shipment. The only wished that the bottles were shipped in cardboard instead of styrofoam, or at least give customers the option. I receive wines from my club... Se mer
Företaget har svarat
Vinfolio offers great wine choices and competitive prices. The individual we work with knows us and recommends wines based on that knowledge. He also gives us opportunities to try new wines and ch... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Shop premium quality wine from the worldâs finest stock online collection and enjoy modern storage. Buy, sell, or use Vinfolioâs white-glove storage services.
Kontaktuppgifter
500 Devlin Road, Suite 102, 94558, Napa, USA
- 4159461300
- service@vinfolio.com
- vinfolio.com
3,1
Medel
241 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Simply great customer service.
15 augusti 2022
Svar frÄn Vinfolio
Thank you for your kind words! We appreciate you and we look forward to continuing to assist you with your fine wine sourcing needs. Cheers!
Waiting for a reply
I am still awaiting a response after calling, being promised a reply, again emailing to my contact and still no response. This order is more than 2 years old.
William Singer
11 augusti 2022
Svar frÄn Vinfolio
Thank you for your recent review. We apologize for the slow response and I do see that one of our representatives worked with you to resolve your request. If there is anything else we can assist you with, please reach out to service@vinfolio.com.
Great experience and communication!
13 juli 2022
Svar frÄn Vinfolio
Thank you for your wonderful review and we appreciate your business. Please do not hesitate to reach out us anytime.
Svar frÄn Vinfolio
Thank you for your wonderful review and we appreciate your business. Please do not hesitate to reach out us anytime.
Unreachable Organization.
I have sent emails, voice messages to Mr. Frank Hanson and the company requesting for a call back or a return email. I have not received any. I sometimes doubt if the company still exists.
7 juli 2022
Svar frÄn Vinfolio
Thank you for your wonderful review and we appreciate your business. Please do not hesitate to reach out us anytime and we would be happy to help you purchase and sell your wine.
Just good service.
10 juni 2022
Vinfolio has been wonderful
Vinfolio has been wonderful to work with for wine purchasing and storage. Sending and receiving wine has been easy, predictable, and efficient. Questions have been answered quickly and thoroughly, and I find Vinfolio communications to be informative.
8 juni 2022
Wonderful experience
4 juni 2022
5Stars
Vinfolio gets it right when you went to store and ship wine. Sarah P exudes excellent customer service.
3 juni 2022
Awesome service on a weekly basis byâŠ
Awesome service on a weekly basis by Sarah and the Vinfolio team. I never worry about my wine.
28 april 2022
Svar frÄn Vinfolio
Thank you so much!
I would have liked to have beenâŠ
I would have liked to have been notified so that I knew when the shipment would arrive. Everything else okay, packaging etc fine
21 april 2022
Svar frÄn Vinfolio
Thank you very much for the feedback. We are working on some internal systems updates that will allow for better notifications of wine arrival. Stay tuned and thank you again for your feedback and business!
Best selection
Best selection, prices and customer service Iâve found anywhere. Absolutely love working with Vinfolio, especially Michelle in helping find the wines I want most and canât find elsewhere.
15 april 2022
Svar frÄn Vinfolio
Thank you so much for your kind words and business! I've shared them with Michelle.
Its been a pleasure working withâŠ
Its been a pleasure working with Vinfolio for the last several years. Working with Frank Hanson has been straightforward, transparent, again a pleasure.
I hope we can figure out a way to work together in Vietnam!
8 april 2022
Svar frÄn Vinfolio
Thank you, Peter! We're very grateful for your business over the years and surely can continue doing so while you're based in Vietnam. :)
Svar frÄn Vinfolio
Thank you so much for your feedback and business!
Best Place To Shop Premier Wines
Most collectible range of wine available.
The Vinfolio team is very knowledgeable and professional to work with.
Always greet with a warm welcome!
26 mars 2022
Svar frÄn Vinfolio
Thank you so much for your feedback and business!! Sharing this with our team now. :)
I wish I had gazillions more dollars toâŠ
I wish I had gazillions more dollars to spend with you guys!
Kevin Toomajian, my dedicated account rep is awesome. Keep up the amazing work!
23 mars 2022
Svar frÄn Vinfolio
Thank you so much for your feedback and business!! Sharing with Kevin now :)
Svar frÄn Vinfolio
Thank you very much for taking the time to write this review and for your business! We've shared this with Chase!
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
LÀs mer om andra typer av omdömen.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.